Simplr

AI-powered customer service solutions for businesses

Simplr provides AI-driven customer service solutions that help businesses improve customer satisfaction and reduce costs. With its GenAI chatbot, Simplr enables brands to deliver exceptional customer experiences while making CX a revenue-generating part of the business. The company's services include customer service outsourcing, social media marketing, and automation-first approaches to CX. By leveraging generative AI and human talent, Simplr helps businesses drive revenue with pre-sale conversions and customer loyalty. This approach has helped companies improve CSAT, deliver industry-leading response times, and eliminate forecasting, coaching, and training. With Simplr's scalable support services, businesses can focus on growth while having a trusted intelligent chatbot backed by a wealth of human support agents.