Leading agencies include Protel BPO, KG Invicta Services and ARCH Consulting Group Ltd.. A total of 3 Call Center Services providers in Belize are ready to help. They serve clients such as Global, Finance, Technology, Healthcare, Governments, Foundations, Public sector, Private sector, Human Resources and International organizations.
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Found 3 matching agencies
Protel BPO provides Business Services, Customer Service Outsourcing, and Call Center Services to help businesses build customer loyalty. By offering a native English-speaking environment, top-level value, quality, and agent retention, Protel BPO ensures happy employees mean customers are happy too. With a two-hour flight from Miami, companies can take advantage of an abundant workforce, stable environment, and vibrant culture in Belize. This nearshore contact center offers absolute quality and responsiveness, essential for building customer loyalty. By leveraging Protel BPO's expertise, businesses can create the ultimate customer experience.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
KG Invicta Services is a comprehensive business process management company that provides services to global enterprises. The company offers expertise in Business Process Consulting and Management (BPCM) services, enabling businesses to focus on their core operations. With experience-centric approach, KG Invicta Services helps clients achieve operational efficiency through end-to-end BPCM services. This results in improved results for businesses, including enhanced customer service, increased productivity, and cost savings.KG Invicta Services also provides call center services, business support services, and software services & automation to help clients succeed in today's competitive market.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Providing expert strategy consultation, research, and project management services for the public and private sectors. ARCH serves Latin America and the Caribbean region delivering services in English, Spanish, and French via its offices in Belize, Mexico, and its presence in the United States. With a decade of experience, ARCH partners have delivered extensive services to local and international clients, from private companies to public institutions, foundations, governments, and international organizations. ARCH's expertise includes social sector development, public service delivery, civil society strengthening, local and rural development, anti-corruption and transparency, law and policies, open governance and open data, and local governance. The company collaborates with key players in each field and industry involved with the project, selecting the most suited and qualified specialists to fulfill tasks and specifications. ARCH's guiding principle is to provide clients with the best services available, delivering on time and within budget, managing projects from inception to completion, and employing best practices and standard methodologies.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyThe digital agency ecosystem in Belize has experienced steady growth in recent years, fueled by increasing internet penetration, mobile usage, and demand for digital transformation among local businesses. Belizean digital agencies primarily offer services such as web design and development, digital marketing, social media management, and SEO optimization.
Belizean digital agencies tend to be small and medium-sized enterprises (SMEs), with many employing fewer than 15 staff members. The client base primarily includes tourism, hospitality, retail, and financial services companies seeking digital solutions to enhance visibility and customer engagement.
Despite growth, local digital agencies face several challenges. Limited access to specialized digital marketing talent, relatively high internet service costs, and slower technology adoption among traditional businesses pose significant hurdles. Additionally, many businesses still rely on traditional advertising methods, indicating a need for greater awareness of digital marketing's benefits.
Nevertheless, opportunities exist for Belizean agencies. The increasing digitization of government services, growing e-commerce activities, and rising interest from international investors in Belize present notable opportunities. Agencies that diversify their service offerings, adopt emerging technologies such as AI-driven marketing tools, and provide training for local businesses are poised for significant growth in the coming years.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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