Leading companies include Liss Solutions, Studio Castelli, TransPerfect, Transec BPO Solutions Inc. and Talent First. A total of 1,892 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, E-commerce, Finance, Businesses, Telecommunications, Business, Technology, Business Services and Startups.
Technosys IT Management Pvt. Ltd. helps businesses scale faster with precision-targeted B2B lead generation, AI-powered sales systems, and high-conversion outreach strategies. With over a decade of experience and 20,000+ qualified leads delivered across India, the US, UK, UAE, and Europe, we work as an extension of your sales team, not just a vendor. Our hybrid approach combines advanced tools like Apollo.io, LinkedIn Sales Navigator, and AI personalization with human verification, ensuring every lead is revenue-ready. From building your ideal customer profile (ICP) to creating multi-channel outreach campaigns, we focus on what matters most, measurable ROI and predictable pipelines. Whether you’re a SaaS startup, a real estate brand, or an IT services provider, we design systems that help you win more deals, faster.
team of 51 - 100 people
10+ years of industry experience
contact for pricing
min project budget $5k
Leprofile delivers unparalleled solutions, visionary strategies, and a commitment to transforming businesses. With expertise in web & software development, mobile app development, e-commerce development, big data & BI, testing services, AI development, virtual reality / augmented reality development (AR/VR), IoT development, robotic process automation, web3 / blockchain development, IT services & consulting, cloud consulting, cybersecurity & pentesting, and business services, Leprofile empowers clients to grow their organizations. The company's cutting-edge technologies, such as machine learning capabilities, analytics, data insights, and business intelligence, ensure software quality, streamline operations, and enhance employee productivity and collaboration. Leprofile specializes in delivering innovative solutions for various industries, including banking and finance, healthcare & life sciences, technology & software, transportation & logistics, ecommerce & retail, education and training, marketing and branding, ready made solutions, app/system development, IT staffing/ outsourcing, AI/automation solutions, and other services.
team of 26 - 50 people
8 years of industry experience
rate < $25 / hr
min project budget < $1k
Talent First helps businesses find and hire the right IT professionals. Their services include recruitment, outstaffing, cybersecurity, and more. By working with Talent First, companies can tap into a global talent pool and access expert knowledge to stay ahead of the competition. With tailored solutions and a focus on technical roles, Talent First provides businesses with the flexibility and efficiency they need to succeed.
team of 11 - 25 people
7 years of industry experience
rate $50 - $75 / hr
min project budget $5k
Liss Solutions is a dynamic company that offers a wide range of digital services to clients worldwide. They provide web design and development, software design and development, social media management, graphic design, virtual assistance, and data entry. These services help clients achieve their goals and grow their businesses. With years of experience, Liss Solutions delivers outstanding results and builds long-lasting relationships with clients.
team of 2 - 10 people
6 years of industry experience
rate < $25 / hr
min project budget $1k
TRU29 Solutions Inc. provides expert outsourcing solutions to help businesses thrive in today's competitive landscape. With years of experience, the company offers a range of services including IT Staff Augmentation, Business Services, Customer Service Outsourcing, Call Center Services, Sales Outsourcing, KPO, BPO, EOR, and HR Support. These services enable businesses to focus on their core operations while maintaining excellent customer experiences. By outsourcing non-core tasks, companies can reduce costs, increase efficiency, and enhance productivity. TRU29's team of experts designs customized solutions to suit each client's unique needs, ensuring a seamless integration of services. From document processing to data entry, website design to article copywriting, the company has the expertise and knowledge to take care of complex tasks. With a focus on cost efficiency and quality service, TRU29 is an ideal outsourcing partner for businesses seeking to grow and succeed.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Studio Castelli provides comprehensive digital marketing and customer care services to help businesses achieve their goals. With over 45 years of experience, the company offers web development, business services, customer service outsourcing, and more. By leveraging its expertise in search engine optimization, social media marketing, email marketing, and sales outsourcing, Studio Castelli helps clients improve their online presence and customer satisfaction. From logo creation to digital strategy development, the company caters to various industries, including automotive. By partnering with Studio Castelli, businesses can gain a competitive edge and achieve remarkable results.
team of 2 - 10 people
50+ years of industry experience
rate $100 - $150 / hr
min project budget $1k
Aritas Mortgage Solutions offers mortgage processing outsourcing services that help lenders, brokers, and bankers streamline their operations. By outsourcing process management to Aritas, businesses can boost efficiency, reduce turnaround time, and minimize costs. With over 15 years of experience in the industry, Aritas provides customized solutions tailored to meet the unique needs of each client. Services include data entry, title services, documentation management, and automated processes. These solutions enable clients to focus on their core business, such as customer retention, expansion, and driving sales.
team of 2 - 10 people
3 years of industry experience
contact for pricing
contact for pricing
Founded in 2010, Transec is a BPO company specializing in Philippines outsourcing services. We focus on smaller, high-impact offshore teams handling back office, IT support, customer service, and more. Unlike typical large-scale providers, we offer deeper collaboration and industry expertise tailored to complex, specialized roles.
-
unknown
contact for pricing
contact for pricing
Transvalores offers a range of business services, including customer service outsourcing and call center services. By partnering with Transvalores, businesses can improve their customer experience, increase efficiency, and reduce costs. The company's experienced team provides top-notch support, helping clients succeed in today's competitive market. With years of expertise and a strong focus on customer satisfaction, Transvalores is the ideal partner for any business looking to enhance its operations.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Get high-quality AC repairs with our best AC repair service in Ghaziabad. We diagnose and fix major AC problems for stronger cooling, better energy efficiency, and improved durability.
-
unknown
contact for pricing
contact for pricing
Kärcher NZ provides professional cleaning services to businesses and homeowners. Their offerings include customer service outsourcing, which enables companies to focus on their core operations while Kärcher NZ handles customer inquiries and support. This allows businesses to improve customer satisfaction and reduce costs. With a wide range of cleaning equipment and pressure washers, Kärcher NZ helps preserve monuments and clean homes. The company prioritizes sustainability in all its operations, from concept to production. By using environmentally friendly practices, Kärcher NZ contributes to a cleaner and healthier environment. Their expert cleaning machines are designed for professional use, making it easy for businesses to maintain their facilities. With years of experience dating back to 1935, Kärcher NZ has established itself as a trusted provider of cleaning solutions.
team of 1000+ people
90+ years of industry experience
contact for pricing
contact for pricing
Laserfiche enables teams to work efficiently by automating processes and simplifying enterprise content management. This results in increased productivity, reduced busywork, and improved efficiency. With its low-code design, users can create automated workflows without requiring IT skills. The platform also provides a centralized document management system for secure and easy sharing of records. This allows teams to collaborate easily, find what they need quickly, and maintain compliance. Laserfiche's solutions benefit businesses by improving customer service, supporting growth initiatives, and controlling costs.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
AthenaHealth provides comprehensive practice management solutions that deliver EHR, RCM, and patient engagement software and services. This integrated approach empowers clinicians to streamline clinical complexity, improve overall performance, and enhance care coordination. By leveraging cloud-based healthcare products and services, AthenaHealth helps reduce costs, improve patient outcomes, and boost efficiency and profitability. The company's suite of tools and platforms supports small practices and complex healthcare organizations, enabling them to scale as they grow. With a focus on expert consulting and support, AthenaHealth enables clients to maximize their performance and ROI.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Text, Inc. provides AI development and business services to help brands deliver exceptional customer service at scale. By leveraging data and machine learning, the company offers text-based products that analyze, enrich, and automate communication. This enables businesses to gain insights into customer queries, summarize conversations, and extract essential details from tickets with ease. With a focus on automation and control, Text, Inc.'s solutions empower brands to improve their service operations and enhance customer satisfaction. The company's AI-driven approach is powered by machine learning and data analysis, allowing for accurate insights and personalized experiences.
team of 101 - 250 people
20+ years of industry experience
rate $300 - $400 / hr
min project budget $250k
REVE Chat offers a robust customer communication platform that empowers businesses to provide smarter, more personalized support to their customers. With its AI-powered chatbot, enriched live chat solution, and advanced co-browsing feature, REVE Chat helps companies deliver exceptional customer experiences across multiple channels. By leveraging its built-in ticketing system, chat SDK, and robust API access, REVE Chat enables businesses to resolve customer issues efficiently, automate sales processes, and qualify leads. The platform's 40+ ready integrations with e-commerce platforms, CRMs, and CMS also facilitate seamless connectivity. By engaging customers in real-time, providing proactive support assistance, and delivering personalized solutions, REVE Chat helps businesses increase satisfaction rates, reduce query volumes, and drive growth.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $100k
IBR Latam is a leading provider of innovative solutions to businesses in Argentina. With over a decade of experience, they offer a range of services designed to help companies succeed in today's competitive market. Their expertise includes Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By outsourcing these functions to IBR Latam, businesses can free up resources to focus on core activities and drive growth. Additionally, their services are tailored to meet the unique needs of each client, providing personalized support and attention to detail. Whether it's improving customer satisfaction, increasing sales, or streamlining operations, IBR Latam has the expertise and technology to help businesses achieve their goals.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
PissedConsumer is a leading online platform that empowers consumers to share their experiences and resolve issues with companies. By leveraging its vast network, consumers can communicate directly with brands, access complaint letter samples, and gain valuable insights into industry trends. With its commitment to fairness and transparency, PissedConsumer fosters a community of smart consumers who demand better from the businesses they interact with. Through its services in customer service outsourcing, search engine optimization, and PR services, PissedConsumer helps companies improve their customer experience and maintain a strong reputation. By joining forces with PissedConsumer, individuals can enhance their voice and make a real difference in promoting consumer rights.
team of 26 - 50 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
NICE inContact empowers businesses to deliver seamless, frictionless customer experiences through its cutting-edge Cloud Contact Center Solutions. With a comprehensive suite of products including CXone, Workforce Engagement Management, and Journey Orchestration, NICE enables organizations to drive operational efficiency, boost revenue growth, and enhance customer satisfaction. By leveraging advanced AI technologies such as Enlighten Copilot and Autopilot, businesses can automate tasks, improve agent productivity, and deliver personalized experiences. Whether in Telecommunications, Financial Services, Healthcare, or other industries, NICE's solutions help companies create a better customer experience, drive loyalty, and achieve their business objectives.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Denodo offers a comprehensive data management platform that accelerates data virtualization adoption with ready-to-use software on scalable cloud platforms. This platform supports various patterns and use cases, including Big Data, NoSQL data stores, and artificial intelligence. With Denodo's Logical Platform, customers can manage their data effectively, ensuring availability, usability, integrity, and security. The platform is designed to simplify and automate manual tasks, providing a modern solution for business operations. By leveraging logical data architectures, customers can integrate disparate data from various locations, formats, and latency levels. This enables the creation of universal semantic models, which can be used with BI and data science tools, data catalogs, and APIs. Denodo's platform is recognized as a leader in Data Integration by Gartner and Forrester, making it an ideal choice for customers focusing on enterprise-wide data fabric strategies.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
TeleTech provides a range of services to deliver exceptional customer experiences. Their solutions blend AI-first technology and human interactions to optimize costs and improve outcomes. With expertise in big data & BI, AI development, robotic process automation, business services, customer service outsourcing, and call center services, TeleTech empowers businesses to achieve their goals. By leveraging advanced technologies such as messaging solutions, digital transformation strategies, and customer experience insights, TeleTech helps companies like health benefits providers and major banks enhance their CX. This enables them to handle high volumes of calls more efficiently, increase employee productivity, and improve CSAT. With a global presence in 6 continents, across 80+ contact centers, and over 50 languages, TeleTech is a trusted partner for leading brands.
team of 1000+ people
40+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
VMG BPO offers a range of services to help businesses manage their customer support tasks efficiently. Their team provides 24/7 outsourcing services, including live chat support, email support, telecalling teams, and virtual assistants. These services enable businesses to connect quickly with potential customers and respond promptly to queries. By leveraging VMG BPO's expertise in business process outsourcing, companies can enhance productivity, improve responsiveness, and reduce operational costs. With tailored teams and bespoke solutions, VMG BPO helps businesses cater to their unique needs and achieve their goals. By adopting these services, businesses can streamline their operations, increase efficiency, and drive growth.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Ruby provides business services, customer service outsourcing, and call center services to help small businesses manage their customer communication effectively. With its virtual receptionist and live chat solutions, Ruby enables businesses to engage with customers in a more personalized way, capturing more opportunities and outmaneuvering the competition. The company's flexible solutions are designed to meet the needs of businesses of all sizes and specialties, providing 24/7 support to help them stay focused on their goals.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
With over 30 years of experience, TransPerfect helps organizations connect with their audiences worldwide. The company offers a range of services including Business Services, Customer Service Outsourcing, and Call Center Services. These services enable clients to reach new markets efficiently and effectively, maximizing gains for their business. By leveraging its specialized industry expertise, GlobalLink technology, and a team of 10,000 native-speaking linguists, TransPerfect simplifies multilingual content management and automates translation processes. This results in cost savings of up to 50% for clients. With a focus on professional translations in over 200 languages, TransPerfect is the leading choice for top companies seeking to engage with global audiences.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
NETbilling provides a range of services to help businesses increase profitability and efficiency. Their solutions include customer service outsourcing, call center services, and payment processing with competitive rates. By partnering with NETbilling, merchants can enjoy fast, professional, and courteous transaction processing, as well as robust risk management and reporting tools.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project from 1892 available options
Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
Market Size
Customer Service Outsourcing agencies
Average Budget
Typical project investment
Hourly Rate
Standard hourly pricing
Demand
Customer Service Outsourcing services demand
Most requested skills for Customer Service Outsourcing projects:
Common questions about finding and working with Customer Service Outsourcing agencies (1892 available)
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.