There are 13 companies in Italy offering Sales Outsourcing services!

Leading agencies include Contacts & Services, INDACO, COMDATA Group, Studio Castelli and Phonetica. A total of 13 Sales Outsourcing providers in Italy are ready to help. They serve clients such as Retail, B2B, Tech, Banks, Fintech, Finance, Fashion, Airlines, Tech Firm and Ecommerce. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $18,300, reflecting market rates.

Average starting budget
$6,500
while min. project budget is $500
based on 13 profiles
Average hourly rate
$46
and starting from $10 / hr
based on 13 profiles
Popular skills
Artificial IntelligenceWebChatChatbotsSEO toolsMobile ChatFunnelSuiteCRM SystemsUI/UX designCloud PlatformWeb development
Key technical proficiencies
based on found companies
Also specialize in
Sales Outsourcing (13)Business Services (13)Customer Service Outsourcing (10)Call Center Services (9)Email Marketing (3)
Complementary specialties
validated by client feedback
Sales Outsourcing provides experienced teams to handle parts of your sales process, such as lead generation, appointment setting, and deal closing. Services include prospect research, cold calling, email outreach, demo scheduling, and pipeline management. Sub-services often cover CRM integration to track contacts, customized sales scripts, performance dashboards to monitor progress, commission structure design, and training to ensure outsourced teams represent your brand effectively.
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Trusted by
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Found 13 matching agencies

W
Paris, France

Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.

team of 1000+ people

20+ years of industry experience

contact for pricing

contact for pricing

B
Milan, Italy

As a renowned web agency in Milano, Bluedog provides comprehensive digital solutions to businesses. With expertise in web and software development, mobile app development, e-commerce development, and more, the company supports clients through every stage of their digital journey. By leveraging its skills in branding, search engine optimization, social media marketing, content marketing, email marketing, direct marketing, and sales outsourcing, Bluedog empowers businesses to achieve their online goals. From creating solid competencies for a complete digital support to developing innovative solutions, the company's dedication to delivering exceptional results is unwavering.

team of 2 - 10 people

15+ years of industry experience

rate $50 - $75 / hr

min project budget $25k

C
Corsico, Italy

As a leading provider of customer management BPO services, COMDATA Group helps businesses streamline their operations and improve customer experiences. Their expertise in call center services, sales outsourcing, and customer service outsourcing enables companies to focus on growth and innovation. With cutting-edge technologies like FunnelSuite and AI-powered solutions, COMDATA Group empowers clients to achieve operational excellence, surpass expectations, and drive ambitious targets.

team of 1000+ people

30+ years of industry experience

contact for pricing

min project budget $1k

S
Fornovo San Giovanni, Italy

Studio Castelli provides comprehensive digital marketing and customer care services to help businesses achieve their goals. With over 45 years of experience, the company offers web development, business services, customer service outsourcing, and more. By leveraging its expertise in search engine optimization, social media marketing, email marketing, and sales outsourcing, Studio Castelli helps clients improve their online presence and customer satisfaction. From logo creation to digital strategy development, the company caters to various industries, including automotive. By partnering with Studio Castelli, businesses can gain a competitive edge and achieve remarkable results.

team of 2 - 10 people

50+ years of industry experience

rate $100 - $150 / hr

min project budget $1k

S
Barcelona, Spain

At S2M-group, the goal is to help leading brands achieve sustainable growth by selling more and expanding into new markets. This can be accomplished through various services such as Marketing Strategy, Sales Outsourcing, and Lead Generation. By leveraging these services, companies can increase their sales pipeline at scale in APAC and EMEA, build a global-scalable lead generation engine, and drive sales through multiple channels. Additionally, S2M-group provides powerful programs to create growth for its clients by expanding into key Asian markets and new European strategic markets. The company truly understands the Technology and complex B2B solutions space, allowing it to design and execute effective marketing campaigns. By using these services, companies can achieve revenue growth in key accounts, expand their sales impact, and create new opportunities for business expansion.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $10k

C
Collegno, Italy

Colligo is a leading provider of contact center outsourcing services, helping businesses optimize their customer experience and increase efficiency. With over 15 years of expertise in the industry, they offer a range of services including inbound and outbound support, sales, and marketing solutions. Their team of experts uses advanced technologies to deliver high-quality service, ensuring satisfaction for clients across various industries. By partnering with Colligo, companies can focus on their core operations while benefiting from a dedicated customer service team.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

3
Genzano di Roma, Italy

3D2B provides business development specialists who fill gaps in marketing and sales activities. They offer lead generation services, lead qualification, appointment setting, and more. These services help strengthen the impact of marketing and sales, providing clients with qualified leads, insight into lead quality, and effective attendee follow-up. By partnering with 3D2B, businesses can develop their prospect list, clean and nurture leads, and identify sales gaps. The company delivers secure lead generation, data enrichment, telemarketing services, and fiduciary marketing consulting services. These services benefit clients by increasing qualified sales opportunities and providing a strong ROI.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

T
Milano Tre, Italy

Tiempo Nord has been serving businesses since 1982. The company offers various services to help businesses grow, including customer service outsourcing, sales outsourcing, and more. With its expertise in call center management, organization of contests, and customized logistics, Tiempo Nord helps businesses streamline their operations. By providing high-quality services, the company enables businesses to focus on their core activities. This partnership can lead to increased efficiency, productivity, and revenue growth. Whether you're looking for temporary offices or contact centers, Tiempo Nord is here to help.

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

P
Paderno Dugnano, Italy

Phonetica offers innovative solutions for businesses looking to improve their customer experience. With over 25 years of experience, they have evolved into INGO S.r.l. Società Benefit, a company that not only delivers cutting-edge solutions as a Solution Provider but also prioritizes environmental and social responsibility. By leveraging next-generation approaches, Phonetica redefine the future of customer experience. They provide comprehensive services such as Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing to help businesses thrive in today's competitive landscape. These services can benefit clients by enhancing their overall operational efficiency, improving communication with customers, and increasing revenue through targeted sales efforts.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

R
Genzano di Roma, Italy

Rephouse s.r.l. provides expert tourism representation and marketing management services to help businesses succeed. With years of experience, they offer proactive support in developing, managing, and expanding commercial activities. Their team of professionals works closely with clients to identify new opportunities and overcome challenges. Rephouse s.r.l. offers a range of services including customer service outsourcing, direct marketing, call center services, and sales outsourcing. These services enable businesses to focus on their core operations while leveraging the expertise of Rephouse s.r.l. By partnering with Rephouse s.r.l., businesses can benefit from increased efficiency, improved customer engagement, and enhanced market visibility.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

I
Rivalta di Torino, Italy

INDACO provides a range of business services, including customer service outsourcing, call center services, and sales outsourcing. Their solutions help businesses develop their commercial activities and strengthen relationships with target customers. By integrating direct marketing tools, INDACO supports companies in achieving their goals. The company offers customized marketing databases and telemarketing B2B services to optimize business development. With a focus on customer satisfaction, INDACO helps businesses monitor and improve their service quality. Their solutions are tailored to meet the specific needs of each client, enabling them to maximize efficiency and effectiveness.

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

C
Beinasco, Italy

Contacts & Services provides specialized solutions to support businesses in achieving their goals. Their services include marketing campaigns, customer care, and sales outsourcing, helping companies improve client acquisition, redemption rates, and overall performance. With a focus on personalized attention and expertise, Contacts & Services enables clients to concentrate on results-driven actions. By leveraging the latest marketing techniques and technologies, they help businesses optimize costs and maximize returns on investment. Whether it's telemarketing, telemailing, or data recovery, Contacts & Services offers tailored support to cater to each client's unique needs.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

1
Genzano di Roma, Italy

1 of 1 BPO Evolution offers a comprehensive suite of business process outsourcing services designed to enhance customer experience. The company's competence center provides a range of services, including customer care, claims management, and telemarketing. By partnering with 1 of 1 BPO Evolution, businesses can optimize their timelines and budgets while improving customer satisfaction. With a team of experienced professionals and a leader with decades of industry expertise, the company delivers exceptional results. 1 of 1 BPO Evolution's services cater to financial institutions and other clients, providing a tailored solution for their unique needs. By leveraging the company's expertise, businesses can streamline their operations, reduce costs, and enhance their overall competitiveness.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

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Overview of the digital agency industry in Italy

Italy's digital agency industry has grown significantly in recent years, reflecting the broader European digital transformation trend. Digital agencies in Italy typically offer a range of services, including web design, digital marketing, SEO, social media management, e-commerce solutions, and data analytics. The Italian market is characterized by a combination of small to medium-sized boutique agencies and larger, well-established firms operating across major cities like Milan, Rome, Turin, and Bologna.

Key statistics and trends

  • Market growth: Italy's digital advertising market reached approximately €4.42 billion in 2022, marking a 6% increase compared to 2021 (IAB Italia).
  • Mobile-first approach: Mobile advertising accounted for approximately 65% of the total digital ad spend in Italy in 2022, highlighting the importance of mobile strategies.
  • E-commerce boom: E-commerce sales increased by 18% from 2021 to 2022, significantly driving demand for digital marketing and agency services.
  • Social media dominance: Over 43 million Italians are active social media users, constituting about 72% of the population. Agencies increasingly focus on social media strategies to engage this substantial audience.

Challenges and opportunities in the market

The Italian digital agency industry faces various challenges, including intense competition, rapid technological advancements, and the need for continuous adaptation to evolving consumer behavior. A notable challenge is the shortage of digital talent, especially in specialized fields like data analytics, AI, and cybersecurity.

However, opportunities exist as more Italian businesses acknowledge the significance of digitization. The Italian government's ongoing investments in digital infrastructure and innovation, part of the "Italia Digitale 2026" initiative, present significant opportunities for agencies to collaborate on larger-scale digital transformation projects. Additionally, growing awareness of sustainability and ethical digital practices provides agencies a competitive edge by offering specialized consulting and sustainable digital solutions.


A decision-maker's guide to sales outsourcing services

Sales outsourcing involves delegating your organization's sales activities to an external service provider. Today, this translates into partnering with specialized agencies that utilize experienced sales teams and advanced tools to drive revenue growth. Businesses typically outsource tasks such as lead generation, appointment setting, customer outreach, and sales conversions.

Industry overview and key trends

The global sales outsourcing industry has expanded rapidly, driven by digital transformation and remote sales trends. Companies now leverage outsourced sales teams not only to save costs but also to access specialized skills, technologies, and scalable solutions. The industry continues to grow steadily, with businesses increasingly turning to outsourcing partners capable of using data analytics, CRM platforms like Salesforce and HubSpot, and conversational AI tools to optimize sales performance.

Common questions companies ask providers

  • What experience do you have in our industry?
  • What sales metrics do you track and report?
  • How quickly can your team integrate with our existing processes?
  • What technologies and tools do you use for sales tracking and CRM?

Key benefits and pitfalls to watch for

Outsourcing your sales function offers clear advantages including cost reduction, scalability, faster market entry, and access to specialized expertise. However, pitfalls may include loss of direct control over sales processes, potential misalignment of goals, or inconsistent service quality. Choosing a reputable, transparent partner mitigates these risks.

Project timelines and tools used

Sales outsourcing engagements typically range from 3 to 12 months, depending on scope and complexity. Providers commonly utilize tools like Salesforce, HubSpot, LinkedIn Sales Navigator, and ZoomInfo for lead generation and CRM management, ensuring efficient and measurable results.

When considering sales outsourcing, it's vital to clearly define your expectations, evaluate agency expertise, and confirm their alignment with your business objectives.

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