ADEI (Pty) Ltd

Analyzing Data for Intelligent Call Centre Management

ADEI provides analytical services to help call centres make informed decisions with their data. By building a secure and efficient cloud-first digital transformation strategy, ADEI assists call centres in planning, right-sizing, optimizing, managing, and innovating their data and IT environment. This enables them to achieve a successful business framework. With expertise in big data and business services, ADEI helps clients build intelligence from their data. Effective decision-making is facilitated by leveraging this intelligence. As a result, call centres can enhance their overall performance. The company's years of experience bring a competitive advantage. By partnering with ADEI, call centres can drive growth and success.