AMPLIFIED ANALYTICS

Unlocking Insights from Automated Analysis of Customer Communications

Amplified Analytics provides a comprehensive suite of services to help businesses optimize their customer experience. Their AI-powered solutions enable companies to gather market intelligence, improve efficiency, automate quality assurance programs, and fix broken processes. By leveraging advanced analytics tools, Amplified Analytics helps organizations increase customer satisfaction, reduce costs, and gain a competitive edge. Their call center autoQA technology scans transcripts for matches in key data categories, aggregates information, and evaluates performance against business objectives. With a focus on compliance to corporate messaging, disclosures, and legal requirements, Amplified Analytics ensures that businesses can truly objective coaching and analysis. The company's services also include business services, AI development, and call center services, making it an ideal partner for companies looking to transform their customer experience.