Custom Promotional Communications (CPC)

Optimize customer experience with trusted outsourced services

This boutique consulting agency helps businesses manage and optimize every aspect of their brand's customer experience. CPC provides a full suite of outsourced customer contact services to establish lasting brand, business, and customer loyalty. The company's services cover staffed live chat, live text, live social media services, traditional inbound/outbound phone agents, and IVR/automation. By providing personalized relationships with customers, businesses can optimize customer contact and follow-up, improving efficiency and value for appointment confirmations, event reminders, subscription reminders, and more. CPC's services are tailored to meet the specific needs of clients in various industries, including Fortune 50 media, automotive, telco/wireless companies, higher education institutions, consumer products manufacturers, logistics, and retail businesses.