Customer Care Measurement & Consulting

Alexandria, United States

Powering extraordinary customer experiences through actionable insights and ROI

Customer Care Measurement & Consulting is a leading provider of business services, market research, and CX strategy. The company offers targeted surveys, interviews, and focus groups to deliver actionable results and ROI on CX investments. CCMC guides clients on CX operations, organizational change, and measurement, helping them manage the customer experience for increased positive word of mouth, loyalty, and profits. With a deep understanding of how to engage with clients, CCMC provides an action plan that leverages stakeholder insights to drive business success. This expertise has been honed over nearly 130 years, making it an unrivaled resource for CX industry leaders.

Customer Care Measurement & Consulting worked with

Higher Education

Education

Team Size

2 - 10 people

Hourly Rate

Daily Rate

Minimum Project Budget

Industry Experience

20+ years

Timezones

Languages

English

Head Office

Alexandria, United States

Website

customercaremc.com

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