Customer Research, Inc

Leading BDC contact center services and reputation enhancement solutions.

Customer Research, Inc provides leading BDC contact center services, CSI measurement, and reputation enhancement solutions to the US automotive industry and many other verticals. With deep roots in the automotive industry, CRI now works closely with businesses of all sizes, in all industries. The company has evolved its solution from purely customer satisfaction indexing to online reputation space, enhancing client reviews and feedback. CRI offers a range of marketing services designed to drive revenue, including data mining and conquest marketing. By coupling contact center services with multi-channel communication, CRI achieves results that exceed expectations.