DealerFocus

Maximize profits and minimize personnel with industry-leading BDC solutions 💻

DealerFocus provides business services, including customer service outsourcing, call center services, and sales outsourcing, to help automotive dealerships increase revenue and improve customer satisfaction. Their contact center specialists utilize the company's industry-leading BDC software platform to handle service-related calls, providing a deep view of every point of contact with customers. This allows dealerships to streamline their service BDC process, boost CSI & SSI results, and maximize profits while minimizing personnel. The company's cloud-based platform is accessible from anywhere and any machine, making it easy for dealerships to monitor results and make data-driven decisions.