Incept

Delivering human element of conversations to customer experience

Incept brings the human element back to customer experience, promoting and protecting brand reputation while accelerating growth. By delivering person-to-person conversations across multiple channels, Incept strengthens relationships at every touch point. This approach is scientifically driven for B2B CX, allowing businesses to grow through lead generation and appointment setting. Incept combines live chat, email, direct mail, social media, and more in an integrated marketing strategy to achieve business goals. The company's commitment to superior customer service has led to a 94% satisfactory partner rating.