inSided

Connecting customers for customer success

inSided provides a customer success community software that enables businesses to engage their customers in peer-to-peer discussions, events, and segmented user-groups. This platform helps increase customer self-service, productivity, and proactiveness by decreasing customer support questions. It also facilitates product feedback and updates, promoting loyalty and advocacy among customers. By leveraging this platform, businesses can improve customer satisfaction and retention. Additionally, inSided offers a knowledge base, gamification, and integrated tools to enhance the customer experience.