Janet LeBlanc + Associates Inc.

Transforming customer experiences for business success

This company provides expert guidance on creating a branded customer experience. They help organizations develop a consistent, intentional approach to delivering exceptional customer service. By focusing on customer-centric strategies, businesses can improve their bottom line and gain a competitive advantage. Their services include CX strategy development, customer-centric maturity assessment, CX governance, and corporate performance accountability. Janet LeBlanc + Associates also offers coaching on leadership teams wanting to adopt a customer-centric culture. Through their expertise, companies can align their leadership teams to drive change and improve employee performance management.