JL Morgan & Associates, Inc.

Transforming Patient Experience in Real-Time!

J.L. Morgan & Associates, Inc. is a well-seasoned provider of Business Services and Call Center Services. The company specializes in conducting HCAHPS, HHCAHPS, OAS CAHPS, Patient Satisfaction, Employee Morale, Discharge Outcome, OAS Discharge Outcomes, Behavioral Health Discharge Outcomes, and Culture of Safety surveys. With multiple surveyors and managers, the agency maintains an audit and data department to ensure quality of care for client hospitals. J.L. Morgan & Associates, Inc. produces real-time data pertaining to patient satisfaction and utilizes the telephone mode for conducting surveys. The company is a CMS-approved vendor and aims to be the leader in its industry.