T

TDCX

Singapore, Singapore

Transformative Digital Customer Experience

TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.

TDCX worked with

    TechGamingE-commerceFintech
Team Size
1000+ people
Hourly Rate
-
Daily Rate
-
Minimum Project Budget
$100k+ USD
Industry Experience
30+ years
Timezones
-
Languages
English, Korean, Portuguese, Chinese, Hindi, Indonesian, Malay, Tamil, Spanish, Basque, Catalan; Valencian, Galician, Occitan (post 1500), Thai, Vietnamese, Romanian
Head Office
Singapore, Singapore
Website
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TDCX services and pricing

ServiceMin Project BudgetHourly Rate
Business Services$100k-
Call Center Services$100k-
Customer Service Outsourcing$100k-
Sales Outsourcing$100k-

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What to Expect When Working with TDCX

Professional digital agencies follow established processes to ensure successful project outcomes. Here's what you can typically expect when partnering with a quality agency:

Discovery Phase

Initial consultation to understand your business goals, target audience, and project requirements.

Strategy & Planning

Development of a comprehensive project plan with timelines, deliverables, and success metrics.

Execution & Delivery

Professional implementation with regular updates, testing, and optimization throughout the process.

Locations

AddressCountryDirections

750D Chai Chee Road, #06-01/06, ESR BizPark Singapore 469004, Singapore, 469004

Head office
🇸🇬 Singapore Get directions

6F Robinsons Cybergate Iloilo Tower 1, Sen. Benigno S. Aquino, Jr. Ave., Ungka II, Pavia, Iloilo, Pavia

🇵🇭 Philippines Get directions

Avenida Paulista 1374 – 6th floor, Bela Vista, São Paulo, 01310-100

🇧🇷 Brazil Get directions

RM 1001, 10/F Block A, Sea View Estate, 2-8 Watson Road, North Point, Hong Kong, North Point

🇭🇰 Hong Kong Get directions

Panin Tower, 12th Floor, Senayan City, Jl. Asia Afrika No.Lot. 19, Daerah Khusus Ibukota Jakarta 10270, Indonesia., Jakarta, 10270

🇮🇩 Indonesia Get directions

Room 1008, No. 386, Guoan Road, Huangpu District, Shanghai, Shanghai, 200439

🇨🇳 China Get directions

Unit No 1203 & 1204, South Wing, Survey No. 83/1, 12th Floor, Skyview 20, Talwandi Rai, 500081

🇮🇳 India Get directions

Carrer Joan Miró 21, Barcelona, 08005, Spain, Barcelona, 08005

🇪🇸 Spain Get directions

Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Kuala Lumpur, 50470

🇲🇾 Malaysia Get directions

Level 25, WeWork Etown Central, 11 Doan Van Bo Street, Ward 13, District 4, Ho Chi Minh City, Vietnam, Ho Chi Minh City

🇻🇳 Viet Nam Get directions

21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605, Pasig, 1605

🇵🇭 Philippines Get directions

10F HM Tower W Geonzon St., Cebu IT Park, Lahug, Cebu City 6000, Cebu City, 6000

🇵🇭 Philippines Get directions

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta, Bogotá Cachivera, 110911

🇨🇴 Colombia Get directions

George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607,  POB 020339, District 2, Bucharest, 020339

🇷🇴 Romania Get directions

Room 709, Block B, Dream Plus Space, 51 Tangyan Road, Yanta District (south of Wanda One), Xianshi

🇨🇳 China Get directions

15th (Unit 6-10) and 16th Floor, Spring Tower Building, 188 Phayathai Rd, Thung Phaya Thai, Ratchathewi, Bangkok 10400, Bangkok, 10400

🇹🇭 Thailand Get directions

19th floor, D1, D Tower, 17, Jong-ro 3-gil, Jongno-gu, 03155, Seoul, Republic of Korea 서울특별시 종로구 종로3길 17, 19층(청진동), Seoul, 03155

🇰🇷 South Korea Get directions

Sarıdemir Mah. Ragıp Gümüşpala Cd. No:29, 34116 Fatih/İstanbul, Turkiye, Istanbul, 34134

🇹🇷 Turkey Get directions

Frequently Asked Questions

How do I get started with TDCX?

Getting started is simple. You can request a quote through our platform, which will be sent directly to TDCX. They'll typically respond within 24-48 hours with an initial consultation to discuss your project requirements, timeline, and budget. This initial conversation helps ensure alignment before moving forward.

What information should I provide when requesting a quote?

To receive the most accurate quote from TDCX, provide as much detail as possible about your project:

  • Project scope and specific requirements
  • Target audience and business goals
  • Timeline and budget expectations
  • Examples of work you admire
  • Technical requirements or constraints

How do I know if TDCX is the right fit for my project?

Evaluate their portfolio, read client reviews, and assess their expertise in your industry or project type. During the initial consultation, pay attention to how well they understand your goals and whether their proposed approach aligns with your vision. Communication style and responsiveness are also important factors.

What services does TDCX specialize in?

TDCX offers expertise in Business Services, Call Center Services, Customer Service Outsourcing and 1 other service.

Their diverse skill set allows them to handle comprehensive digital projects or provide specialized services based on your specific needs.

What are typical project timelines and costs?

Project timelines vary significantly based on scope and complexity. Simple websites might take 4-6 weeks, while complex applications or comprehensive marketing campaigns can take several months. TDCX typically works on projects starting from $$100k.Always discuss timeline and budget expectations upfront to ensure alignment.

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About TDCX

Professional Digital Services

TDCX is based in Singapore and committed to delivering high-quality digital solutions that drive business growth. Their team combines technical expertise with creative vision to help businesses establish a strong online presence and achieve their digital goals.

Specializing in business services, call center services, customer service outsourcing, sales outsourcing, they work with businesses of all sizes to create tailored solutions that meet specific requirements and budget constraints.

Why Choose Digital Agencies

Digital agencies like TDCX offer comprehensive expertise that would be costly to maintain in-house. They stay current with industry trends, use professional tools, and follow proven methodologies to ensure project success. This collaborative approach often results in better outcomes and faster time to market.

When selecting an agency, consider their portfolio, client testimonials, communication style, and ability to understand your business objectives. The right partnership can significantly impact your digital success.

Ready to Start Your Project?

Contact TDCX today to discuss your digital project needs. Whether you're looking for business services, call center services, or other digital services, their experienced team is ready to help bring your vision to life. Request a consultation to learn more about their approach and how they can support your business goals.