thinkTribe

Unrivalled CX visibility with a human approach

ThinkTribe provides unrivalled customer experience monitoring and load testing services to help businesses eliminate customer experience friction and deliver flawless customer journeys. With their human approach, they offer ongoing surveillance of customer journeys and proactive collaboration for added peace of mind. By using thinkTribe's cloud-based customer experience monitoring and load testing services, companies can reduce abandonment rates by up to 2%, save staff resources by 1.2-7.3 FTEs, and identify more causes of CX friction faster and quicker. Their services are designed to help businesses like AllSaints, Newmarket Holidays, and Thomas Cook improve their online performance and customer experience.