VHT

Empowering customer experiences through technology

VHT provides software development services that enable enterprises to transform their customer experience. By leveraging cutting-edge technologies such as Genesys Cloud, Amazon Connect, and NICE inContact, VHT helps clients improve their CX solutions and hold technology for a seamless experience across channels. This approach allows customers to find solutions online, with human-assisted answers available when needed. With Mindful, brands can offer premium callback experiences, reduce abandonment rates, and save customer minutes. Additionally, real-time feedback insights help make immediate changes to the customer journey, ensuring a glowing experience. VHT's services are designed to benefit clients by providing personalized and empathetic customer journeys, while also empowering agents with choices.