Yakara Ltd

Intelligent Customer Engagement Solutions

Yakara Ltd is a leading provider of intelligent customer engagement solutions. Our software development and AI development services help businesses process payments, sensitive information, and other business interactions in a timely manner. We offer a range of products that enable customers to engage with us through multiple channels, including smartphone, voice, text, and web. Our agent console supports contact centers and home workers, providing an intelligent one-stop-shop solution for optimizing productivity and increasing self-service transactions. With our omni-channel engagement and payment services, we help businesses interact more effectively with their customers, reducing costs and improving customer satisfaction. We are PCI DSS Level 1 certified, ensuring the security of sensitive information. Our team is available to assist with queries and provide support to clients. Yakara has helped businesses improve arrears management and boost customer service across multiple retail brands. Our call center advisors can introduce callers to self-service options, resulting in a 40% improvement in automated collections cycles. The Council's collaboration with Yakara has delivered immediate results, including improved collection rates and reduced missed appointments. We have seen a reduction in missed appointments, making our clinic more efficient and effective. Patient data security is paramount, and we trust Yakara to process this with diligence and care.