The nonprofit collected large volumes of data across systems—Google Analytics for website activity, a Learning Management System for training progress, and CRM data for job outcomes—but had no centralized reporting or visibility into the full learner journey. Manual Excel reporting was time-consuming and limited insights for leadership and funders.

• Developed a unified data model combining web, enrollment, and employment data into a single source of truth • Built an interactive Tableau reporting suite focused on key program metrics: learner drop-off rates, course completion, and job placement outcomes • Designed executive dashboards tailored to leadership, funders, and program managers • Automated data refreshes and rolled out training to internal staff to ensure long-term usability

• Leadership gained real-time visibility into learner progress and outcomes • Decreased reporting time from days to minutes • Improved funding proposals with stronger, data-backed impact narratives • Identified key dropout points resulting in targeted program improvements and increased course completion rates