Your Growth Partner, Powered by AI + Human
Neela Maniam Director at CALLMARK Solutions. Your Partner in AI-Powered Customer Growth. For over 13 years, I haven't just been running a call center service; I've been building growth partnerships with businesses like Samsung, Shell, and Grundfos. My mission is to move beyond the traditional "vendor-client" relationship. At CALLMARK, we become an extension of your team, deeply invested in your success. We leverage our unique "AI + Human" hybrid engine to solve your core business problems: generating qualified leads, maximizing sales efficiency, and ensuring not a single customer call goes unanswered. If you're looking for a proactive partner to help you scale revenue, reduce operational costs, and transform customer engagement, let's connect. My Purpose: To make advanced AI customer solutions accessible to every business, empowering them to focus on what they do best—growth.
Tired of expensive sales teams burning out on cold calls and missing opportunities after hours? CALLMARK is your outsourced sales and customer engagement team. We blend cutting-edge AI Voice Bots with expert human agents (Business Development Representative) to manage your inbound calls, generate hot leads, and fill your sales pipeline, all for a fraction of the cost of an in-house team. We don't just answer calls; we build connections that drive measurable revenue. For over 13 years, we’ve helped businesses like Samsung, Shell, and Grundfos solve a simple but costly problem: customer engagement is broken. Sales teams hate cold calling, customers get frustrated with slow responses, and managers lose sleep over poor lead quality and high costs. We fix this with a powerful "AI + Human" hybrid system. Imagine an AI that handles the first call perfectly, 24/7, never gets tired, and only passes the hottest leads to your sales team. Then, our expert human agents step in to close deals, set appointments, and provide a personal touch. This isn't the future; it's what we deliver for our clients today. In simple terms, we make sure every call, whether coming in or going out, ends in a result, not a missed opportunity. We provide three core services designed to work together and supercharge your growth: 1. AI-Powered Inbound Call Management: The Problem: You run ads or have a website, but calls go to voicemail after 5 PM, on weekends, or during lunch. You're wasting ad spend and losing customers. Our Solution: Our AI Voice Bot answers instantly, 24/7/365. It qualifies the caller, books appointments, or answers FAQs. No more missed leads. Example: A plumbing company runs a Google Ad for "emergency plumber." At 2 AM, our AI bot answers, confirms it's an emergency, and instantly schedules a call-out for the on-call plumber, capturing a high-value job they would have missed. 2. Outbound Lead Generation & Telemarketing: The Problem: Your sales team spends 80% of their time cold calling and prospecting instead of closing deals. They get demotivated, and turnover is high. Our Solution: We act as your dedicated prospecting team. We build clean data, make the calls, qualify leads using methods like BANT (Budget, Authority, Need, Timeline), and only hand you sales-ready appointments. Example: A B2B software company needs to reach IT managers. We build a targeted database, profile the companies, and set qualified meetings for their top closers to demo the product, doubling their sales pipeline in 60 days. 3. Data Profiling & Management: The Problem: Your marketing list is outdated, full of wrong numbers, and unsegmented. You're wasting time and money calling the wrong people. Our Solution: We cleanse, verify, and enrich your database. We segment your contacts so your messaging is precise and effective, turning your data from a cost into a profit center. Why Choose Us? Proven Results: We've delivered a 92% attendance rate for corporate events and a 74% lead generation success rate for global brands. The Perfect Balance: AI for efficiency (0.5s response time, 24/7 availability) + Humans for empathy (complex issues, closing deals). Transparent Tracking: You get clear reports on lead quality and ROI, so you see exactly what you're paying for. Stress-Free Scaling: Grow your outreach instantly without the headache of hiring, training, or managing additional staff. Ready to turn every call into a growth opportunity? Book a Free, No-Obligation Consultation with our experts. We'll analyze your current process and show you a custom plan to boost leads, reduce costs, and accelerate your sales. Contact Us Today: 📞 +603-7890 2323 ✉️ info@callmark.com.my 🌐 www.callmark.com.my
team of 26 - 50 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $5k