Partner with 7 companies in Amsterdam, Netherlands offering Call Center Services services!

Leading agencies include QualityCalls Lead Generation, Verkoop Tijgers, Global KPO, RIFF and Interswitch BV. A total of 7 Call Center Services providers in Amsterdam, Netherlands are ready to help. They serve clients such as Various industries, Global, Diverse branches, ICT and webhosting, Overheid / gemeente, Installatietechniek, Woningbouwcorporatie, Multiple nationalities and Locally and internationally. Local internet speeds average 160 Mbps, supporting fast development and collaboration. Population of Amsterdam, Netherlands is 881,933. Average local salaries are around $60,061, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 7 profiles
Average hourly rate
$13
and starting from $10 / hr
based on 7 profiles
Popular skills
ERPCRMAgenda
Key technical proficiencies
based on found companies
Also specialize in
Business Services (7)Call Center Services (7)Sales Outsourcing (4)Customer Service Outsourcing (4)Market Research (1)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 7 matching agencies

R
Amsterdam, Netherlands

RIFF offers tailored solutions to meet the unique needs of organizations. With business services and call center expertise, they deliver personalized experiences that increase loyalty and satisfaction among citizens and consumers. By leveraging cutting-edge tools and technology, RIFF helps clients navigate the challenges of a rapidly changing world. Their specialized team is equipped to handle complex situations with thoughtful, creative, and practical approaches. As the elite customer care corps, RIFF empowers organizations to make a difference today.

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

P
Amsterdam, Netherlands

ProSpex provides services to help businesses succeed in sales through humanization, leveraging trust and relatability. By focusing on customer service outsourcing, digital strategy development, content marketing, and call center services, ProSpex enables businesses to create value, spark interest, and share knowledge with their clients. This approach allows for strong relationships to be built, fostering a foundation for successful sales. The company's social selling approach utilizes LinkedIn to connect, engage, and activate business networks, emphasizing personal dialogue and knowledge sharing. By implementing this strategy, ProSpex helps businesses generate leads and achieve success in the B2B arena.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

I
Amsterdam, Netherlands

Interswitch BV provides a range of services to support business operations, including customer service outsourcing, digital marketing, call center services, and sales outsourcing. By leveraging their expertise, companies can improve customer engagement, increase efficiency, and reduce costs. With 40 years of experience in delivering 24/7 customer contact services, Interswitch BV has established itself as a trusted partner for organizations seeking to optimize their operations. Their services are designed to be scalable, flexible, and cost-effective, allowing businesses to focus on core activities while Interswitch BV handles the customer contact aspects.

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

C
Amsterdam, Netherlands

Cygnific provides business services and call center services to help clients succeed. The company's goal is to bring joy by lightening people's load and ensuring their satisfaction. Cygnific's customer service heroes operate with empathy, patience, and care, aiming to create a delightful journey for customers. By offering personalized connections and genuine partnership, the company turns customer interactions into meaningful engagements and lasting brand loyalty. This approach allows clients to connect with customers on a personal level, fostering a unique and culturally rich customer experience. Cygnific's team of experts is dedicated to excellence and innovation, continuously improving customer engagement. The company's mission is to redefine the standard of premium customer service on a global scale.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

G
Amsterdam, Netherlands

Global KPO empowers businesses to reach new heights with its comprehensive suite of services. The company provides cutting-edge Business Services, expert Social Media Marketing (SMM) strategies, and exceptional Call Center Services to drive growth and revenue. By leveraging these services, businesses can streamline operations, enhance customer engagement, and stay ahead of the competition. With years of experience under its belt, Global KPO has established itself as a trusted partner for organizations seeking innovative solutions. From social media management to call center support, the company's services are designed to meet the unique needs of each client. By partnering with Global KPO, businesses can enjoy improved efficiency, increased productivity, and enhanced customer satisfaction.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

V
Amsterdam, Netherlands

Specializing in business services, customer service outsourcing, call center services, sales outsourcing, Verkoop Tijgers provides high-quality telemarketing solutions to businesses. By leveraging the expertise of experienced call center consultants, clients can benefit from improved lead generation, increased sales, and enhanced customer satisfaction. With a focus on delivering exceptional results, Verkoop Tijgers helps businesses succeed in their respective industries.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

Q
Amsterdam, Netherlands

QualityCalls Lead Generation is a successful commercial telemarketing company with endless possibilities. They specialize in outbound telemarketing for Business-to-Business and Business-to-Consumer, providing direct marketing, telephone sales, support, and lead generation services to various clients. Their goal is to bridge the gap between customers and businesses, finding solutions and opening doors to new opportunities. Quality is their priority, ensuring positive results. With years of experience in telemarketing, they have developed a unique approach for each service. They help clients achieve better business results through their exceptional sales services.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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