Leading agencies include Protocall, Photel, TeleMeteor Kft., MAX & FUTURE KFT. and euPHONE LINE Kft.. A total of 15 Call Center Services providers in Hungary are ready to help. They serve clients such as Various industries, Business, Bank, Irish, Varies, Retail, Global, Technology, Automotive and Memberships. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $17,210, reflecting market rates.
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Found 15 matching agencies
Support Services Group, a leading provider of business services, empowers customer journeys through exceptional service and elevated CX. The company offers tailored solutions for technical support, customer care, e-commerce, retail, RMA management, B2B/B2C sales, and membership services. By providing outstanding customer service support to global brands, Support Services Group helps drive brand loyalty and satisfaction. The company's expertise in language capabilities and site locations satisfies demand in emerging markets, supporting over 20 languages. With a focus on delivering exceptional results, Support Services Group is a trusted partner for businesses seeking award-winning customer service.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
MAX & Future KFT. is a leading provider of business services and call center solutions, leveraging the latest technology to deliver exceptional customer experiences. With over 25 years of expertise in multiple industries, they specialize in creating unique brand identities through graphic design, logo creation, webdesign, animation, and more. Their comprehensive services include event management, conference organization, live shows, and contact centers, ensuring businesses stay ahead of the competition. By combining creativity with cutting-edge technology, MAX & Future KFT. helps companies connect with their target audience and achieve their goals.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
At Protocall, we provide professional call center services to help businesses grow and succeed. Our team of experienced professionals will work with you to develop a customized solution that meets your unique needs. With our state-of-the-art technology and expert support, you can focus on what matters most - growing your business.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Photel provides business services and call center services to help clients increase success and efficiency. Their dedicated telemarketing service can be used to build customer engagement and loyalty, leading to more revenue for businesses. By outsourcing contact center operations, companies can focus on their core activities while Photel handles the communication with customers. This approach can lead to faster and more cost-efficient work processes. Photel's goal is to provide a high level of customer satisfaction, which in turn benefits the company's productivity and overall performance. The company prioritizes its clients' needs and ensures that their data is protected and handled in accordance with the law.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
ATALIAN Interactive is a leading provider of business solutions, offering expertise in customer service outsourcing, call center services, sales outsourcing, and more. By externalizing functions such as support and operations, businesses can improve efficiency, reduce costs, and enhance client satisfaction. This approach enables companies to focus on core activities while leveraging specialized teams for technical assistance and capitalizing on scalable infrastructure. With a proven track record of success, ATALIAN Interactive empowers clients to achieve their goals through optimized processes and personalized service.
team of 101 - 250 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Covalen is a leading provider of innovative outsourcing solutions that empower businesses to thrive in an unpredictable landscape. With over 30 years of experience, the company offers a range of services designed to raise quality, exceed customer expectations, and inspire customer loyalty. From outsourced CX to operational excellence, Covalen's bespoke design and delivery systems boost performance, reduce costs, and time to market. The company delivers compliant outsourcing solutions to over 140 countries, achieving 98% SLA rates in more than 55 languages. With a proven track record of delivering exceptional client engagement, Covalen is recognized as a Best-in-Class Managed Services vendor by a FTSE 100 Technology Company.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
contact for pricing
Homecall Plus PLC provides a range of services to help businesses manage their customer relationships. Their business services include call center outsourcing and sales campaigns, allowing companies to improve customer service and increase sales. The company's team has experience in the dietary supplement market and can handle large volumes of calls. They also provide customer relationship management (CRM) consulting to large and small enterprises. With a focus on delivering high-quality solutions at fixed monthly prices, Homecall Plus PLC is an attractive option for businesses looking to improve their call center operations.
team of 26 - 50 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Compete Digital helps businesses succeed in the digital age. The company provides a range of services, including business services, digital marketing, search engine optimization (SEO), social media marketing, content marketing, email marketing, and call center services. These services can benefit clients by improving their online visibility, driving more sales, and increasing customer engagement. Compete Digital's experts use the latest tools and technologies to develop customized solutions that meet the unique needs of each business. By partnering with Compete Digital, businesses can stay ahead of the competition and achieve their goals.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Entercom Telemarketing Ltd. provides comprehensive business services and call center solutions to help businesses thrive in the digital age. With years of experience, they specialize in optimizing online marketing strategies and creating effective link structures to improve search engine rankings. Their team of experts helps businesses establish a strong brand presence through targeted campaigns and efficient customer management. By leveraging the latest tools and technologies, Entercom Telemarketing Ltd. enables businesses to reach new heights and achieve sustainable growth. Their services include business services and call center services.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Multicom provides comprehensive contact center services, including business process outsourcing and CRM strategy implementation. This enables companies to improve their customer service quality, increase efficiency, and reduce costs. With a focus on innovative technologies, Multicom offers solutions such as automated phone systems, email support, and lead management. By leveraging its expertise in the automotive, banking, and financial industries, Multicom helps clients provide exceptional customer experiences and drive business growth.
team of 26 - 50 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Telemedia Kft. is a leading provider of business services, customer service outsourcing, and call center services. The company produces live, revenue-producing, interactive TV shows in multiple languages, offering professional CRM and call center solutions to clients across the globe. This innovative approach enables businesses to enhance their customer engagement and improve operational efficiency. With its expertise in call center services, Telemedia Kft. helps companies deliver exceptional customer experiences, increasing loyalty and driving growth. The company's cutting-edge technology and seasoned professionals ensure seamless integration of services, resulting in measurable improvements for clients. By leveraging Telemedia Kft.'s services, businesses can focus on their core activities, while the company handles the intricacies of customer service and call center management.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
HRM Center Kft. provides modern call center solutions that utilize advanced technology and dedicated customer service representatives to ensure customers always have the best possible experience. With a wide range of services, HRM Center Kft. can tailor its support to meet the unique needs of each client, providing benefits such as enhanced customer satisfaction and increased productivity.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
euPHONE LINE Kft. provides business services, customer service outsourcing, and call center services to help companies manage their telecommunication needs efficiently. The company offers a range of services, including call center management, telemarketing, and customer support. By partnering with euPHONE LINE Kft., businesses can enjoy cost-effective solutions without sacrificing quality. With a focus on delivering exceptional customer service, euPHONE LINE Kft. helps companies stay competitive in the market.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
TeleMeteor provides business services and call center services to help clients communicate effectively. With its reliable infrastructure, the company offers a range of solutions for businesses to stay connected with their customers and colleagues. Its services enable companies to improve customer service, increase efficiency, and reduce costs. By partnering with TeleMeteor, businesses can enhance their overall communication strategy and gain a competitive edge in the market.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
AppTel Kft. specializes in providing business services and call center services to enhance the efficiency of clients' operations. By leveraging its expertise, companies can improve their customer experience, increase productivity, and reduce costs. AppTel's call center solutions are designed to cater to diverse industries, including those requiring tailored support and customized services.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyThe digital agency industry in Hungary has experienced steady growth in recent years, driven by increasing internet penetration and widespread adoption of digital marketing strategies among businesses. Hungary boasts a competitive digital landscape with a blend of small, dynamic agencies and larger international firms, primarily concentrated in Budapest. Services offered include web development, digital marketing, SEO, UX/UI design, and mobile app development.
According to recent reports, Hungary's digital advertising market reached approximately €380 million in 2022, marking a 12% growth compared to the previous year. Digital advertising represents approximately 45% of the total advertising spend in Hungary, demonstrating a significant shift from traditional channels to online platforms. Mobile advertising continues to show robust growth, accounting for over half of digital ad spend in the country.
Hungarian companies are increasingly investing in digital transformation, with around 70% of SMEs prioritizing digital marketing and e-commerce solutions. Additionally, social media advertising, particularly on platforms like Facebook and Instagram, remains a popular and effective method for brands aiming to target local consumers.
Despite positive trends, Hungary's digital agency ecosystem faces several challenges:
Nevertheless, opportunities exist within the market:
Overall, the Hungarian digital agency sector remains vibrant, adapting to industry shifts and leveraging emerging digital opportunities.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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