Partner with 7 companies in Israel offering Call Center Services services!

Leading agencies include CAIC Outsourced Services, Marketing Envy, Aidey, Victoria's Voice and Bynet Semech. A total of 7 Call Center Services providers in Israel are ready to help. They serve clients such as Fintech, Finance, Fashion, Tech Firm, Start-ups, Ecommerce, Technology, E-commerce, SaaS companies and Global Business. Local internet speeds average 206.42 Mbps, supporting fast development and collaboration. Average local salaries are around $25,101, reflecting market rates.

Average starting budget
$3,250
while min. project budget is $500
based on 7 profiles
Average hourly rate
$83
and starting from $10 / hr
based on 7 profiles
Popular skills
Zoho CRMSalesforce CTICloud PlatformFreshworks CRM CTIAPI contact centerMachine TranslationEngage website visitorsArtificial IntelligenceWorkflow automation studioCloud Call Center Software
Key technical proficiencies
based on found companies
Also specialize in
Business Services (7)Call Center Services (7)Customer Service Outsourcing (4)Sales Outsourcing (2)Branding (1)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 7 matching agencies

W
Paris, France

Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.

team of 1000+ people

20+ years of industry experience

contact for pricing

contact for pricing

S
Jerusalem, Israel

Squaretalk provides a range of cloud-based call center services, including business services and call center services. These services are designed to help businesses thrive in an increasingly connected world. With Squaretalk's powerful tools, companies can serve their customers from anywhere, providing seamless call center operations. The platform also includes AI predictive dialer, digital messaging hub, free softphone for Windows, mobile number validation, protect brand reputation, and more. By integrating with leading CRMs and platforms, businesses can streamline their workflow and focus on growth. Squaretalk's mission is to break down barriers and open up opportunities for every business, ensuring they can succeed using advanced communication tools.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

A
Manila, Philippines

Aidey offers exceptional customer support services, tailored to meet the unique needs of businesses like yours. With a profound understanding of the local and global start-up ecosystem, Aidey provides premium customer support for start-ups, e-commerce, and SaaS companies from various industries and sizes. Their expert team offers 24/7/365 scalable customer support, including phone, chat, and email support, in any required time-zone, shared and dedicated teams, and with native English-speaking support representatives. Aidey's services help businesses scale up effectively, improve customer satisfaction rates, and increase revenue. With over seven years of experience in providing premium customer support, Aidey is a trusted partner for companies looking to enhance their customer service capabilities.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

V
Petah Tikva, Israel

Victoria's Voice provides professional American English voiceover services, enabling businesses to connect with a global audience through high-quality video content. With expertise in various industries, Victoria offers bespoke solutions that cater to clients' unique needs. By utilizing her well-equipped home studio and efficient workflow, clients can acquire new customers or investors worldwide. The company's boutique service for hi-tech industry ensures seamless technical narration, making complex texts easy to comprehend. Turnaround is quick, with most projects ready within 24 hours. By partnering with Victoria's Voice, businesses can elevate their brand reputation and achieve their marketing objectives.

team of 1 person

20+ years of industry experience

rate $150 - $200 / hr

contact for pricing

M
Ramat Gan, Israel

Marketing Envy is a B2B marketing agency that helps tech companies and startups grow their business. We provide services such as HubSpot Onboarding, Cybersecurity & Pentesting, Business Services, Branding, Advertising, Social Media Marketing (SMM), Content Marketing, Pay Per Click, Marketing Strategy, Email Marketing, and more. Our team is dedicated to helping our clients achieve their marketing goals and reach new heights.

team of 2 - 10 people

10+ years of industry experience

rate $150 - $200 / hr

min project budget $10k

B
Tel Aviv-Yafo, Israel

Bynet Semech provides a range of services to support businesses in achieving their goals. Their team of experts offers IT Services and Consulting, Cloud Computing Services, and Business Services. These solutions enable businesses to streamline operations, improve efficiency, and reduce costs. With customer service outsourcing and call center services, Bynet Semech helps businesses manage their customer relationships effectively. By leveraging cutting-edge technologies like cloud computing, businesses can enhance their competitiveness in the market. Bynet Semech's team of professionals provides expert guidance on implementing these solutions, ensuring that businesses are able to adapt quickly to changing market conditions.

team of 101 - 250 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

C
Bnei Brak, Israel

CAIC Outsourced Services is a leading provider of outsourced call center services, dedicated to delivering exceptional customer service and sales support. With our team of experienced professionals, we help businesses streamline their operations, improve efficiency, and enhance customer satisfaction. Our comprehensive solutions cater to various industries, including business services, customer service outsourcing, call center services, and sales outsourcing. By partnering with CAIC Outsourced Services, you can experience unparalleled excellence in customer interaction, 24/7.

team of 26 - 50 people

7 years of industry experience

contact for pricing

contact for pricing

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Digital agency industry and ecosystem overview in Israel

Israel's digital agency industry has experienced significant growth in recent years, fueled by a strong technology-driven culture and a vibrant startup ecosystem. With a rapidly advancing digital landscape, Israeli agencies specialize primarily in digital marketing, UX/UI design, social media management, SEO services, and web and app development.

Key statistics and trends

The digital advertising market in Israel reached approximately $1.3 billion in 2022, showing consistent annual growth of about 7-10% according to industry reports. Mobile advertising accounts for the majority share, with nearly 80% of Israelis regularly using smartphones and spending an average of 4.5 hours daily online. Additionally, about 60% of Israeli businesses have significantly increased their digital marketing budgets in the last two years, reflecting the industry's upward trajectory.

Key trends shaping the industry include:

  • Increased focus on personalized and data-driven marketing strategies.
  • Growing adoption of AI and machine learning technologies to enhance customer engagement.
  • A rising trend toward video content, with platforms such as YouTube, Instagram, and TikTok becoming central to brand strategies.

Challenges and opportunities

Despite positive growth, the Israeli digital agency ecosystem faces several challenges, including a highly competitive market, talent shortages, and rising operational costs. The limited pool of skilled professionals in areas such as analytics, performance marketing, and digital strategy remains an ongoing hurdle.

Nevertheless, the market presents considerable opportunities. Israel is home to over 7,000 startups, providing a robust pipeline of innovative technologies and potential collaborations. Moreover, growing global demand for Israeli technological expertise positions local digital agencies uniquely to expand internationally, delivering services to a broader global marketplace.


Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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