Leading agencies include Atender Group, Skycall AS, Webhelp, ProffCom AS and DRS Telemarketing. A total of 7 Call Center Services providers in Norway are ready to help. They serve clients such as Bank, Media, Varies, Telecom, Fintech, Fashion, Business, Tech Firm, Sikkerhet and Logistikk. Local internet speeds average 185 Mbps, supporting fast development and collaboration. Average local salaries are around $65,281, reflecting market rates.
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Found 7 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
ProffCom AS delivers high-quality call center solutions, including customer service outsourcing and sales outsourcing. By leveraging AI development and chatbot technologies, the company helps businesses enhance their customer engagement and conversion rates. With a focus on quality and industry norms, ProffCom has established itself as a leading provider of kundeservice and salg services. The company's expertise spans various industries, including bank, media, telecom, logistikk, and more. By partnering with ProffCom, businesses can benefit from improved customer satisfaction, reduced costs, and increased revenue.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Atender Group provides a range of business services to help small and medium-sized businesses achieve big things. Their customer service outsourcing solutions offer seamless, unforgettable experiences for customers. With expertly trained and nurtured customer care specialists, Atender helps clients provide exceptional service across multiple channels, including live chat, text messaging, email, and phone support. This approach allows businesses to focus on their core strengths while benefiting from a consistent customer experience. By leveraging cloud-based software with industry best practices, Atender enables companies to grow and thrive. Their platform is designed to deliver exceptional results, making them a leader in the customer support solution space.
team of 26 - 50 people
7 years of industry experience
contact for pricing
min project budget $1k
DRS Telemarketing provides a range of business services, including call center services and sales outsourcing. These services can help businesses improve their customer engagement, increase revenue, and enhance overall efficiency. With expertise in telemarketing, companies can reach a wider audience, build brand awareness, and drive sales. DRS Telemarketing's team of experienced professionals is dedicated to delivering high-quality results, ensuring businesses achieve their goals. By outsourcing call center services, companies can free up resources, reduce costs, and focus on core activities. The company's services are tailored to meet the unique needs of each client, providing a competitive edge in today's market.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Maskineriet AS specializes in providing business services that help companies create and maintain strong customer relationships. Through its call center services, sales outsourcing, and customer service outsourcing, the company enables businesses to focus on their core activities while ensuring a high level of customer satisfaction. By leveraging advanced technologies like phone, field, and message sales, Maskineriet AS helps clients win new customers and retain existing ones. The company's experienced staff has solid sales skills and a strong drive to deliver exceptional results. With its flexible services, Maskineriet AS can adapt to the evolving needs of businesses, providing valuable support for growth and development.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Skycall AS provides expert call center services to innovative businesses, helping them achieve optimal customer service and growth. With a focus on quality and scalability, Skycall's team of experts offers tailored solutions to meet the unique needs of each client. From customer service outsourcing to call center services, Skycall helps businesses succeed in today's competitive market. By leveraging cutting-edge technology and innovative strategies, Skycall enables companies to build strong relationships with their customers and drive business success.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
Franke Sjøberg AS offers a range of business services, including customer service outsourcing and call center services. By leveraging Franke Sjøberg AS's expertise, businesses can enhance their customer experience and increase productivity. The company's customer service solutions are designed to provide prompt and effective responses to customer inquiries, ensuring that clients receive the support they need. With Franke Sjøberg AS's help, companies can improve their reputation and build strong relationships with their customers. By outsourcing customer service operations to Franke Sjøberg AS, businesses can focus on their core activities and achieve greater efficiency. Franke Sjøberg AS's team of experts is dedicated to providing exceptional support and ensuring that clients' needs are met. By partnering with Franke Sjøberg AS, companies can gain a competitive edge in the market.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
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Post your project — free & easyThe digital agency industry in Norway has experienced consistent growth driven by accelerated digitalization and increasing demand for specialized online services. Norwegian companies increasingly rely on digital agencies to enhance their online presence, optimize digital marketing initiatives, and implement innovative technologies.
According to data from Statista, Norway's digital advertising market reached approximately NOK 12 billion in 2022, with projections indicating continued growth of 7-9% annually through 2025. The digital agency landscape comprises numerous small-to-medium-sized enterprises specializing in areas such as web development, SEO, social media marketing, and UX/UI design. Oslo, Bergen, Trondheim, and Stavanger are primary hubs for digital agencies, accounting for roughly 75% of the market.
Recent trends include:
Despite steady industry growth, Norwegian digital agencies face several challenges, notably the shortage of skilled digital professionals, resulting in higher competition for talent and increased labor costs. Additionally, the fast-paced evolution of digital technologies requires constant skill development and adaptation.
However, significant opportunities exist in areas such as digital transformation for SMEs, e-commerce growth, and the public sector's expanding digital initiatives. Government-funded projects such as "Digital21" emphasize digital innovation, providing agencies with avenues for collaboration and growth. Furthermore, Norway's high digital penetration rate—97% internet usage—positions agencies favorably to capitalize on innovative digital solutions in the coming years.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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