Best Call-Center Services in United Arab Emirates

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Found 48 matching agencies

D
Division50
Grow Your Business with Lead Generation Expertise

team of 2 - 10 people

4 years of industry experience

contact for pricing

Min project budget $1k

I
Infoperformance
Transforming customer experiences globally

team of 26 - 50 people

6 years of industry experience

Rate $25 - $50 / hr

Min project budget $10k

T
Twerlo AI
Best Business Communication Platform with WhatsApp 💻📱

team of 2 - 10 people

7 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

D
Data Direct Group
Transforming industry standards through digital innovation

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Contactopia
Efficient CRM through Call Center Services 📞

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Cupola Group MEA
Transforming Customer Experience Across UAE

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

M
MASHARIQ LEGAL TRANSLATION SERVICES
Global success through accurate and culturally clear translations

team of 2 - 10 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

D
Dzine Café
Transforming Businesses with Innovative Web Solutions 📈

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

V
Virtuzone
Expert Business Setup Solutions for Startups and SMEs

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

M
My Country Mobile General Trading
Empowering Global Communication and Technology

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

C
Cynosure Solutions
Transforming IT for Business Success

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

M
Missan IT Solutions
Empowering your business growth through innovative IT solutions 📈

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

O
O-Square Communications Hub
Connect Better, Anytime 📞

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

B
Back Office
Outsourcing Services for Business Growth

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
City Services Consultancy
Transforming Businesses through Customer-Centric Solutions 🚀

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

A
Abacus Global
Enabling Growth Through Business Process Outsourcing

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

Min project budget $250k

S
Spusht Technologies
Transforming businesses through digital solutions and IT services

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

T
TOPAZ FZE
Expert Cloud Contact Center Solutions 🌐💻

team of 26 - 50 people

15+ years of industry experience

Rate $50 - $75 / hr

Min project budget $5k

Q
QALES Linguistic Solutions - Legal Translation Dubai
Expert legal translation services for Dubai businesses.

team of 2 - 10 people

5 years of industry experience

contact for pricing

Min project budget $1k

R
Raya CX
Leading BPM and CX Solutions for Global Companies 🌎💻

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $10k

T
TechnoPeak
Trusted IT Solutions for Business Success

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

B
Blue Mena Group
Transforming Customer Service through Cognitive Technology

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

P
PROCESS- The Outsource Professionals
Expert Business Solutions for a Thriving UAE

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

V
Valasys Media
Accelerating Data Center Transformation

team of 26 - 50 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $10k

B
BOTH
Simplifying Business Operations in UAE/GCC

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

W
WEEN studio
Professional voice over talent agency & sound studio

team of 2 - 10 people

10+ years of industry experience

contact for pricing

Min project budget $1k

T
The TeleServices Company
Expert Call Centre Solutions for Businesses

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

C
CRM Middle East
Omnichannel customer experience agency in Dubai

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Calltronics
Premium Etisalat Channel Partner

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

S
SalesMENA
Expert Appointment Setting for B2B Meetings

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

P
Plaxonic Technologies
Transform your digital journey to unprecedented success

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

R
REACH 3C
Providing top-notch services for a better tomorrow 🌟

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

R
Reach People Direct
Maximize profits with direct marketing solutions

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

S
SA Marketing
Transforming Brands through Digital Excellence 🚀

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

T
Transhome
Transforming businesses through innovative solutions 🚀

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

O
Oncall Call Center Services
Connecting Businesses 24/7

team of 101 - 250 people

5 years of industry experience

contact for pricing

contact for pricing

A
Austria Business Center
Revolutionizing Workspaces in Dubai

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

I
IPIX BPO
Delivering excellence through business process outsourcing

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

S
Sprint Middle East
Growing businesses through digital expertise and creativity.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

N
NCL - Nellika Computers LLC
Expert IT Solutions for Business Success

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

M
MOATIV EMPLOYMENT SERVICES
Transforming businesses through HR services and call center solutions 🚀

team of 101 - 250 people

6 years of industry experience

contact for pricing

contact for pricing

J
Jacobsons Direct
Accelerate business with expert marketing services

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

I
Integres Contact Center
Tailor-made contact center solutions for clients' unique needs.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

G
Gronteq
Enabling businesses to grow through technology innovation

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

I
IBT
Let us help your business fly with our outsourcing experience.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $50k

G
Globalex Enviro LLC
Expert Business Solutions for a Better Customer Experience 📞

team of 2 - 10 people

20+ years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

A
Abacus Cambridge Partners
Transforming businesses through AI and digital innovation 🚀

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

T
Tafaseel BPO
Transforming Businesses Through Innovative Solutions 🚀

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $250k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United Arab Emirates, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United Arab Emirates often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United Arab Emirates provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United Arab Emirates excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United Arab Emirates use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United Arab Emirates are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United Arab Emirates, agencies often provide support in English, Arabic, Hindi, Urdu and Polish, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United Arab Emirates leverage local internet infrastructure, with average speeds of 313.55 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United Arab Emirates

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United Arab Emirates with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United Arab Emirates starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United Arab Emirates comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United Arab Emirates often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United Arab Emirates help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United Arab Emirates help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United Arab Emirates deploy best practices to overcome these issues effectively.

Frequently asked questions

In United Arab Emirates, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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Call Center Services agencies in United Arab Emirates

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