Leading agencies include Doherty IT Solutions Ltd and CiRRUS. A total of 2 IT Services & Consulting providers in Richmond, United Kingdom are ready to help. They serve clients such as Contact Centre Industry. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Average local salaries are around $38,440, reflecting market rates.
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CiRRUS provides AI-enabled contact centre solutions to deliver exceptional customer experiences. Their all-in-one platform combines chatbots, CRM, workforce optimization, and quality management to empower agents and boost productivity. By seamlessly connecting tools, channels, and technology, CiRRUS redefines the contact centre experience. With their omni-channel suite and integrations, customers can easily configure native modules, APIs, and other technologies. CiRRUS's expert Success Managers connect CCaaS technology stacks with dedicated CX consultancy to drive business improvements. The company is known for its powerful, reliable, and easy-to-use solutions that improve customer journeys, agent empowerment, and productivity through automation.
team of 2 - 10 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Doherty IT Solutions Ltd provides intelligent tailored IT services to help businesses resolve problems, unlock opportunities, and grow. The company draws on the expertise of a global team to deliver comprehensive understanding of technology coupled with deep business insight. This enables clients to keep driving their business forward by leveraging the power of technology in pursuit of their goals.
team of 26 - 50 people
30+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
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Post your project — free & easyModern IT services and consulting go beyond fixing hardware or software issues. Today, they encompass strategic technology planning, cloud migration, cybersecurity, digital transformation, and ongoing management of IT infrastructure. Providers serve as strategic partners, aligning technology initiatives with broader business objectives to drive efficiency and innovation.
The global IT services market is projected to surpass $1.5 trillion by 2027, reflecting growing demand among businesses seeking digital agility and resilience. Companies increasingly rely on technology experts to tackle complex challenges like integrating AI, securing sensitive data, and optimizing cloud environments.
Benefits: Companies gain access to specialized expertise, streamlined operations, improved security, and scalability. Consultants help businesses leverage emerging technologies like cloud platforms (AWS, Azure), DevOps tools (Docker, Kubernetes), and automation frameworks.
Pitfalls: Common pitfalls include unclear project scopes, hidden costs, inadequate communication, and vendor lock-in. Clearly defined deliverables, transparent pricing, and regular status updates are critical to avoiding these issues.
The duration of IT consulting projects varies significantly based on complexity, typically ranging from a few weeks for assessments to several months for large-scale implementations. Popular tools and technologies include cloud infrastructure platforms (Google Cloud, AWS, Azure), cybersecurity tools (Palo Alto, Cisco), data analytics solutions (Power BI, Tableau), and collaboration tools (Slack, Jira).
Choosing the right IT services provider can significantly impact your company's growth and efficiency. Be diligent, ask targeted questions, and seek clear explanations to ensure the partnership meets your organizational needs.
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