Compare 7 companies in Egypt offering Maintenance & Support services!

Leading agencies include Accely INC., 700Apps, SmartTech, Silicon Mind and MHE. A total of 7 Maintenance & Support providers in Egypt are ready to help. They serve clients such as Finance, Healthcare, Technology, E-commerce, Individuals, Construction, Manufacturing, IT Consulting, Environmental and Small businesses. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $4,000, reflecting market rates.

Average starting budget
$10,000
while min. project budget is $500
based on 7 profiles
Average hourly rate
$34
and starting from $10 / hr
based on 7 profiles
Popular skills
PegaJavaSoftware AGCloud hostingShared HostingWordPress hostingMicrosoft PlatformCloud-based solutionsHR management softwareOpen Source Technologies
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (7)Web & Software Development (5)Software Development (4)Mobile App Development (4)IT Staff Augmentation (3)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
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Found 7 matching agencies

A
Ravenel, United States

This company empowers businesses to thrive in the digital age by providing comprehensive solutions. Their expertise spans from SAP SuccessFactors HR Connect to Hyland Summit Dubai, offering a wide range of services that benefit clients across various industries. By leveraging cutting-edge technologies such as cloud transformation and agile methodologies, Accely Group enables organizations to achieve operational excellence and drive growth. With a focus on delivering exceptional business value, they have been growing businesses since 2001.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $25k

E
Stuttgart, Germany

Evolvice GmbH provides nearshore software development and support services to clients worldwide. With a strong presence in Europe and Northern Africa, they offer custom software solutions for enterprise applications, mobile app development, and more. Their dedicated teams are built from top-notch talent, providing German quality and expertise. By partnering with Evolvice, clients can access a vast pool of 500,000+ developers and benefit from efficient team integration, tailored to their specific needs.

team of 26 - 50 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $5k

Minihosting Technologies offers innovative web hosting technologies to support small-scale websites and applications. Their services include web development, e-commerce development, web hosting, maintenance & support. These solutions provide a basic web presence without the need for advanced features or high traffic capabilities. The company's goal is to provide professional cloud hosting, operation support, and ICT consultancy. With their control panel, clients can easily administer their domains, billing transactions, and websites. Minihosting Technologies provides 24/7 technical support to ensure a smooth online experience.

team of 2 - 10 people

3 years of industry experience

contact for pricing

contact for pricing

S
Cairo, Egypt

At SmartTech, the company delivers top-class custom software tailored to meet clients' business needs. The team analyzes each client's requirements to provide uniquely designed software solutions that distinguish them from peers. With expert developers and a structured methodology, SmartTech provides high-quality services at a cost-efficient rate. The company excels in web and software development, mobile app development, and AI development, among other services.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $5k

7
Riyadh, Saudi Arabia

700Apps is a leading digital transformation company that offers world-class solutions and consulting services. With over a decade of experience, they provide customized digital transformation solutions to businesses in various industries. Their digital transformation services help clients innovate, support, and lead their operations. The company's experts work alongside teams to identify specific business objectives and challenges and develop tailored solutions. They offer high-quality, secure, and compliant digital transformation solutions using Pega, Software AG platforms, Java, Microsoft Platform, and Open Source Technologies. 700Apps also provides full support for transforming visions into execution, from analysis, development, and deployment to testing and post-deployment maintenance. Their team of skilled analysts, designers, developers, and engineers ensures faster and more efficient operations.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Alexandria, Egypt

Silicon Mind is a leading Egyptian company that provides high quality services in the fields of software development and professional services. The team offers a wide range of technologies including web application development, mobile applications development, enterprise IT solutions, devops, and cloud services. By challenging themselves to grow and expand further with their combined talents, they aim to deliver exceptional results for their clients. This expertise benefits businesses by providing them with modern and efficient solutions, enabling them to stay competitive in the market. Silicon Mind's services cater to various industries, including software development, IT consulting, and more. With a strong focus on innovation and quality, the company continues to thrive and expand its offerings.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

M
Nasr Al Nouba City, Egypt

MHE provides expert Managed IT and Data Security Services to help businesses operate securely, seamlessly, and efficiently. With a focus on the latest cybersecurity practices, MHE's team will design and implement cutting-edge IT architecture to meet the unique needs of each client. By leveraging proven security measures, MHE helps businesses minimize downtime and maximize ROI. The company offers comprehensive Managed Firewall Services, Remote Support and Remediation, Datafarm Security, Endpoint Security, and more. These services enable clients to focus on growth while maintaining a secure infrastructure. With AI-powered monitoring tools and expertise in SonicWall NGFWs, MHE sets a new standard for security benchmarking. By partnering with MHE, businesses can benefit from streamlined management, enhanced security, and improved operational efficiency.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

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Overview of the digital agency industry in Egypt

Egypt's digital agency industry has experienced significant growth in recent years, driven largely by increasing internet penetration, rising smartphone usage, and expanding social media engagement. The market has become highly competitive, with numerous agencies offering specialized services such as digital marketing, website and application development, social media management, and e-commerce solutions.

According to DataReportal's 2023 report, Egypt has more than 54 million internet users, representing nearly 50% of its total population. Moreover, social media users reached approximately 46 million, highlighting the substantial potential for digital agencies to engage consumers through targeted online strategies.

Key statistics and trends

  • Internet penetration: Approximately 50% of Egypt's population uses the internet regularly as of 2023.
  • Social media growth: Facebook, Instagram, and TikTok continue to dominate the Egyptian market, with Facebook alone having over 41 million users in the country.
  • Mobile first: About 95% of internet users in Egypt access online content primarily through mobile devices, driving agencies to prioritize mobile-friendly strategies and designs.

Challenges and opportunities in the market

Despite its growth, Egypt's digital agency sector faces multiple challenges. Among these are limited access to specialized digital skills, economic instability, and fluctuating exchange rates that impact budgets and profitability. Additionally, the fast-paced evolution of digital technologies requires continuous adaptation and investment in employee training and development.

Nevertheless, opportunities abound. The Egyptian government's initiatives to support digital transformation and entrepreneurship, paired with rising demand from SMEs seeking affordable digital solutions, provide agencies with significant growth prospects. Furthermore, sectors such as fintech, e-commerce, and online education are booming, offering fertile ground for digital agencies to expand their services and client base.


Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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Maintenance & Support agencies in Egypt

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