View 10 companies in Indonesia offering Maintenance & Support services!

Leading agencies include Arkamaya, Island Media, Altaflix, Memarak Dot Com and Webseo.id. A total of 10 Maintenance & Support providers in Indonesia are ready to help. They serve clients such as Business, Education, Technology, Automotive, HR Software, Distribution, Online Business, Various Industries, Perusahaan Start-Up and Hotel & Hospitality. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $4,000, reflecting market rates.

Average starting budget
$7,500
while min. project budget is $500
based on 10 profiles
Average hourly rate
$61
and starting from $10 / hr
based on 10 profiles
Popular skills
TableauPay-per-use basisCloud-based softwareGoogle Ads ManagementModern Web DevelopmentResponsive Website Design
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (10)Web & Software Development (5)Mobile App Development (4)Cloud Computing Services (4)Web Design (UI/UX) (3)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 10 matching agencies

M
Kota Bekasi, Indonesia

Memarak Dot Com offers a range of digital marketing services to help businesses succeed online. With expertise in web and software development, maintenance and support, business services, digital marketing, search engine optimization, social media marketing, content marketing, and email marketing, Memarak Dot Com can help you establish a strong online presence. Their team of experts can create professional websites that are modern, responsive, and user-friendly on various devices. Additionally, they offer SEO strategies to improve your website's visibility in search engines. With Memarak Dot Com's digital marketing solutions, businesses can expect increased quality leads, improved brand awareness, and enhanced online credibility.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

N
Sheridan, United States

NerdHeadz helps turn ideas into reality with no-code apps. They provide end-to-end development and support, including user-focused web app design, UX/UI, wireframing, product design, and discovery. With NerdHeadz, businesses can build scalable web and mobile applications that result in customer loyalty and growth. By leveraging no-code tools, companies can streamline their development process without sacrificing quality. The team at NerdHeadz is dedicated to helping clients build and scale their apps, ensuring a positive user experience.

team of 2 - 10 people

2 years of industry experience

rate $25 - $50 / hr

min project budget $5k

A
Bandung, Indonesia

A software development company specializing in providing comprehensive solutions that drive business growth. With expertise in web & software development, mobile app development, IT services & consulting, and maintenance & support, the company empowers clients to thrive in the digital era. By leveraging cutting-edge technologies, such as automation processes and emerging trends, Arkamaya enables companies across various industries to adapt to the rapidly evolving digital landscape.

team of 26 - 50 people

10+ years of industry experience

rate $100 - $150 / hr

min project budget $10k

I
Jakarta, Indonesia

Island Media creates digital products and experiences that deliver meaningful connections. As a full-service digital marketing agency, they develop strategies to help businesses grow their online presence. Their services include web & software development, e-commerce development, maintenance & support, web design (UI/UX), and digital marketing. By leveraging these services, clients can enhance user engagement, drive revenue growth, and stay ahead of the competition in the ever-evolving landscape of SEO. Island Media's expertise spans branding, website design, development, graphic design, digital marketing, and SEO, making them a valuable partner for businesses of all sizes.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Jakarta, Indonesia

Cybertrend helps bring data science into the heart of day-to-day business. The company provides all client needs from implementation and service to consulting and training, ensuring no other vendor is involved. Their technology collaboration includes data analytics strategy, business intelligence, data warehouse, data science, big data analytics, artificial intelligence & machine learning, and analytics on cloud. By using AI and machine learning, Cybertrend's product platform helps clients understand their data through visual storytelling and turns it into insights. This enables organizations to optimize processes within the organization. With cutting-edge insights and breakthrough analysis, Cybertrend assists clients in growing their business.

team of 26 - 50 people

15+ years of industry experience

rate $100 - $150 / hr

contact for pricing

W
Jakarta, Indonesia

Webseo.id provides a range of services to help businesses succeed online. With expertise in web and software development, maintenance and support, web design (UI/UX), and digital marketing, clients can benefit from improved website performance, increased visibility on search engines, and enhanced brand reputation. A well-designed website can drive more traffic and sales, while effective digital marketing strategies can reach a wider audience. By leveraging the latest technologies and trends, Webseo.id helps businesses stay ahead of the competition.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

contact for pricing

P
Jakarta, Indonesia

PT Transformasi Digital is a leading provider of innovative digital solutions, committed to helping Indonesian businesses achieve their goals. By leveraging cutting-edge technologies and expertise, the company delivers tailored services that enhance digital literacy, cybersecurity, and business operations. Implementation Services enable clients to digitize their processes, while Cloud Computing Services provide scalable and secure infrastructure. Maintenance & Support ensures seamless operation and minimizes downtime. Additionally, the company offers robust cybersecurity solutions to safeguard businesses, data, and reputation. Its digital application platforms support digital transformation, and advisory services aid in developing digital talent pools.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
Jakarta, Indonesia

Altaflix specializes in providing top-notch cybersecurity services to various industries. Implementation Services help organizations strengthen their defenses against cyber threats. Cloud Computing Services enable businesses to stay agile and secure online. Maintenance & Support ensures that clients' systems are always up-to-date and protected from vulnerabilities. By partnering with Altaflix, companies can enjoy peace of mind knowing their data is safe and secure.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

V
Jakarta, Indonesia

Virtue Digital Indonesia is a leading technology company that provides innovative solutions to businesses. With expertise in mobile app development, software development, IoT development, cloud computing services, maintenance & support, and business services, Virtue Digital Indonesia helps companies digitize their needs, improve process efficiency, and ensure safety and security. The company's team of professionals quickly solves problems and provides the best quality service, making it easier for customers to achieve their goals. By leveraging cutting-edge technologies such as fleet management systems, mobile device management, video management software, and security systems, Virtue Digital Indonesia enables businesses to secure their devices, track fleets, monitor driver behavior, and remind for maintenance. The company's all-in-one platform allows businesses to manage any platforms and devices, ensuring seamless integration and maximum productivity.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $10k

B
Jakarta, Indonesia

Best Dinamika Indonesia offers a comprehensive suite of cloud-based solutions to help businesses streamline their operations and improve efficiency. Their HR software provides a centralized platform for managing employee data, automating payroll processes, and enhancing workforce management. By adopting this technology, companies can reduce manual labor, increase productivity, and make informed decisions with real-time data insights.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

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Overview of the digital agency industry in Indonesia

The digital agency landscape in Indonesia is experiencing significant growth, driven by rapid digital transformation and the country's expanding digital economy. Indonesia, Southeast Asia's largest market, boasts a population exceeding 278 million, with approximately 212.9 million active internet users as of early 2023. This high level of connectivity has fueled demand for digital marketing, web development, social media management, and other digital agency services.

Key statistics and trends

According to Statista, digital advertising spending in Indonesia reached approximately USD 5.3 billion in 2022, reflecting a rise of 18% compared to the previous year. Mobile advertising accounted for over 70% of total digital ad spend, highlighting the critical role mobile devices play in Indonesia's digital strategy.
Furthermore, social media usage remains high, with platforms such as Instagram, TikTok, and YouTube dominating digital marketing channels. Video streaming and influencer marketing are particularly popular, driving brands to collaborate with digital agencies to leverage these trends effectively.

Challenges and opportunities in the market

Despite its growth, the digital agency industry in Indonesia faces several challenges, including a shortage of skilled digital professionals and intense competition among agencies. Data privacy concerns and compliance with evolving digital regulations also pose significant hurdles.

However, these challenges present opportunities for agencies to differentiate themselves through specialization and innovation. The increasing adoption of e-commerce and digital payment platforms also offers substantial potential for digital agencies to expand their service portfolios. Moreover, the government's ongoing support through initiatives aimed at digital infrastructure improvement creates a favorable environment for digital agency growth.

  • Internet penetration: Around 77% as of early 2023.
  • Total digital advertising spend: USD 5.3 billion in 2022.

Overall, Indonesia’s digital agency industry is poised for continued growth, driven by increasing consumer digital engagement and robust investment in digital channels.


Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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