Connect to 3 companies in Jordan for Maintenance & Support services!

Leading agencies include BottleTech, KaiZen365 Technology and Jordan Data Network. A total of 3 Maintenance & Support providers in Jordan are ready to help. They serve clients such as Businesses in Jordan.

Average starting budget
$1,000
while min. project budget is $500
based on 3 profiles
Average hourly rate
$58
and starting from $10 / hr
based on 3 profiles
Popular skills
vTelDovecotDamaMAXMailEnableSolid State DrivesMicrosoft ExchangeXeon Quad ProcessorHP Proliant servers
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (3)Implementation Services (2)Cloud Computing Services (2)Web Hosting (1)IoT Development (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
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Found 3 matching agencies

J
Amman, Jordan

Jordan Data Network provides comprehensive IT services to support businesses in Jordan. Their implementation services help organizations manage their technology infrastructure efficiently. The company's cloud computing services enable flexible scalability and cost-effectiveness. Web hosting solutions are available using Solid State Drives, ensuring fast data access. Maintenance and support services ensure that systems remain secure and running smoothly. By empowering IT staff with training and knowledge, Jordan Data Network helps businesses optimize their operations. With its state-of-the-art servers and dedicated internet connections, the company provides a reliable platform for hosting websites and virtual machines. Additionally, hosted ERP solutions are available as a SaS option, catering to specific business needs.

team of 2 - 10 people

30+ years of industry experience

rate $25 - $50 / hr

contact for pricing

K

KaiZen365 Technology is a trusted advisor and system integrator, providing professional services to help businesses thrive in today's digital landscape. Their managed services enable clients to focus on their core operations while maintaining a secure and efficient IT infrastructure. The company's cloud servers offer scalable solutions for businesses of all sizes. By partnering with KaiZen365, clients can benefit from expert guidance on implementing and maintaining cutting-edge technology. This expertise extends to cybersecurity and pentesting, ensuring the protection of sensitive data and systems. Additionally, their cloud computing services allow clients to leverage the power of cloud-based infrastructure. The company's maintenance and support services ensure that technology is always up-to-date and running smoothly. With years of experience in IT services and consulting, KaiZen365 Technology has established itself as a leader in the industry.

team of 2 - 10 people

8 years of industry experience

rate $100 - $150 / hr

min project budget $1k

B
Amman, Jordan

BottleTech provides top-notch software development services to help businesses stay ahead of the curve. With a team of highly skilled experts, BottleTech delivers customised solutions, user-centric approach, cutting-edge technologies, and comprehensive services. This enables clients to confidently achieve their business goals with confidence. The company offers services such as mobile app development, backend development, frontend development, quality assurance, product management, blockchain development, and more. By collaborating closely with clients, BottleTech defines a clear plan of action, creates detailed designs and interactive prototypes, and brings the approved designs to life through diligent coding and testing.

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

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Digital agency industry and ecosystem overview in Jordan

Jordan has witnessed notable growth in its digital agency sector, mirroring global trends driven by rising internet penetration, smartphone usage, and digital transformation initiatives across the region. The expansion of digital marketing, web development, social media management, and e-commerce solutions has fueled demand, positioning Jordan as an emerging hub for digital services in the Middle East.

Key statistics and trends

According to the Telecommunications Regulatory Commission of Jordan, internet penetration reached approximately 90% by the end of 2022, facilitating increased digital adoption among businesses and consumers. Furthermore, social media penetration is high, with approximately 81% of Jordanians actively using platforms such as Facebook, Instagram, and LinkedIn, according to DataReportal 2022.
Recent studies indicate that Jordanian businesses have increasingly prioritized digital marketing expenditures, resulting in an estimated annual growth rate of around 12% within the digital agency sector over the last three years. This growth is primarily driven by SMEs recognizing digital presence as crucial for competitiveness and market expansion.

Challenges and opportunities in the market

Despite steady growth, Jordanian digital agencies face several challenges:

  • Talent retention: Agencies struggle to retain qualified professionals due to competitive regional markets, especially in Gulf Cooperation Council (GCC) countries that offer higher wages.
  • Market saturation: Increasing competition among agencies has resulted in price pressures, requiring differentiation through specialization and innovation.

Conversely, opportunities exist within sectors like fintech, e-commerce, and mobile app development. Government initiatives, such as Jordan's National Digital Transformation Strategy (2021-2025), also present substantial avenues for agencies to contribute expertise in digital solutions. Continued investment in digital literacy and infrastructure will further enhance the sector, potentially positioning Jordan as a regional leader in digital innovation and entrepreneurship.


Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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