callerDesk

Easy scalable cloud telephony solutions for businesses

callerDesk provides a range of services to help businesses improve their customer experience and increase efficiency. Their cloud-based call center solution allows teams to track inbound and outbound calls, add notes, and follow up with customers in real-time. This enables businesses to automate call routing strategies, maximize the impact of marketing on sales pipeline and revenue, and optimize ROI by retargeting callers with the best ad campaign based on their outcome. With callerDesk, businesses can also personalize and optimize the user experience, predict periods of high call volumes, and grow sales with call responses showing which close the most sales. Additionally, their platform offers features such as two-way authentication, mini CRM, live call screen, and bulk auto survey to collect valuable feedback from customers.