Leading agencies include GlowTouch LLC, Integreon, Acadecarft Inc, Firstsource Solutions and VirtusaPolaris. A total of 305 Call Center Services providers in India are ready to help. They serve clients such as Healthcare, Finance, E-commerce, Retail, Technology, Startups, Manufacturing, IT, Real Estate and Insurance. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Average local salaries are around $2,000, reflecting market rates.
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Found 305 matching agencies
VMG BPO offers a range of services to help businesses manage their customer support tasks efficiently. Their team provides 24/7 outsourcing services, including live chat support, email support, telecalling teams, and virtual assistants. These services enable businesses to connect quickly with potential customers and respond promptly to queries. By leveraging VMG BPO's expertise in business process outsourcing, companies can enhance productivity, improve responsiveness, and reduce operational costs. With tailored teams and bespoke solutions, VMG BPO helps businesses cater to their unique needs and achieve their goals. By adopting these services, businesses can streamline their operations, increase efficiency, and drive growth.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
VirtusaPolaris is a leading provider of engineering services that transform businesses. With a strong focus on Big Data & BI, AI Development, IoT Development, IT Services & Consulting, and more, VirtusaPolaris helps clients harness the power of technology to drive growth and innovation. By combining human intelligence with generative AI, VirtusaPolaris enables clients to accelerate adoption, enhance automation efforts, and unlock new possibilities for digital assurance. The company's experts work closely with clients to create seamless experiences, uncover hidden challenges, and optimize operations to meet industry benchmarks. With a proven track record of success in healthcare, ERP, travel, manufacturing, and information services, VirtusaPolaris is the strategic partner clients need to drive business forward.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
With over 18 years of experience, Flatworld Solutions helps businesses across the globe navigate the complexities of modern industries. Their services include mobile app development, software development, testing services, AI development, business services, web design, app designing, call center services, and more. These services can benefit clients by providing a competitive edge, improved efficiency, and enhanced customer experiences. By leveraging cutting-edge technologies like AI, Flatworld Solutions enables businesses to streamline operations, drive innovation, and achieve digital excellence.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Regalix is a leading provider of end-to-end revenue acceleration and sales solutions. By enabling the world's top brands to scale up their marketing, sales, and success operations, Regalix helps businesses unlock predictable growth and maximize revenue potential. With expertise in customer life cycle strategy, innovation, design, and technology capabilities, Regalix delivers exceptional results for clients. The company offers a range of services, including web & software development, maintenance & support, business services, customer service outsourcing, and digital marketing. By leveraging Regalix's RevOps methodology, businesses can shape new workflows, break down silos, and pave the way for collaboration. With best-in-class predictive insights and guidance, Regalix empowers teams to improve product adoption, reduce customer churn, and drive desired business outcomes.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Infosys BPM Limited is a leading provider of business process management services. They help organizations design, transform, and operate their finance functions in a digitally powered environment, maximizing effectiveness and efficiency while enhancing user experience. Their services include AI development, digital strategy development, content marketing, media planning & buying, call center services, and more. By leveraging advanced technologies like AI/ML models and next-gen tech, Infosys BPM enables enterprises to unlock business value across various functions. Their goal is to provide a tool-agnostic and process-centric approach to customers, ensuring reduced time to market, greater accuracy of deliverables, and enhanced return on marketing investments.
team of 1000+ people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $100k
Invensis Inc provides end-to-end business process outsourcing services to build momentum for businesses. With over 24 years of experience, they offer a range of services including call center services, revenue cycle management, back office data entry and processing, and custom brokerage. These services enable businesses to enhance efficiency, accuracy, and customer satisfaction. By leveraging Invensis' expertise and technology, companies can stay competitive and achieve their growth initiatives.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Ozonetel Communications provides comprehensive cloud-based call center solutions to businesses, enhancing their customer experience and driving growth. Their services include business services, customer service outsourcing, and call center services, which help clients boost agent productivity, improve customer self-service, and drive smarter search results. With its award-winning software, Ozonetel enables 100K+ agents globally to handle over 2 billion calls every year. The company's solutions are customizable to match industry needs, offering features such as IVR dialers, automated callbacks, and real-time speech analytics. By leveraging these tools, businesses can increase productivity, reduce costs, and improve overall customer satisfaction.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $10k
Firstsource Solutions is a digital-forward, people-first business process solutions company that helps businesses achieve more by combining the latest technologies, human capabilities, and industry expertise. They provide a range of services including Big Data & BI, Business Services, Customer Service Outsourcing, Call Center Services, which enable clients to create powerful customer experiences and drive revenue growth. By leveraging AI and machine learning, they help companies transform their operations, improve efficiency, and reduce costs. With a strong focus on innovation and customer satisfaction, Firstsource Solutions is trusted by global brands, niche players, and start-ups to fuel their digital transformation.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $100k
Ecosmob Technologies Pvt. Ltd. offers a range of services to empower businesses, including web and software development, mobile app development, IT services & consulting, AI development, and more. Their solutions enable efficient communication, scalability, and smooth business operations. With expertise in cloud computing, automation, networking, virtualization, monitoring server health, and data security, Ecosmob helps businesses stay ahead of the competition. By leveraging open-source telephony development, they craft innovative VoIP solutions tailored to meet specific needs. Their quality assurance services ensure robustness against vulnerabilities, while web design and development services create interactive websites for enhanced brand presence. For mobile apps, they offer customized solutions with end-to-end development. Ecosmob's AI/ML solutions enable data-driven decision-making, enhancing customer experience and business growth.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Acadecraft offers a wide range of services that cater to the needs of businesses and educational institutions. Their team of experts provides high-quality video content creation, localization, accessibility, e-learning development, and editorial services. These services help clients communicate effectively with their target audience, increase brand visibility, and enhance learning outcomes. With Acadecraft's expertise, clients can amplify their marketing efforts, improve employee training, and create engaging educational materials.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Aartisto Solutions is a renowned digital marketing agency based in India. With over 12 years of experience, they provide comprehensive services to clients across various industries. Their offerings include web design and development, mobile app development, software development, business services, graphic design, search engine optimization, call center services, sales outsourcing, project management, and more. By leveraging these services, businesses can improve their online presence, increase brand value, drive sales, and achieve long-term growth.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
ENS Enterprises Private Limited provides comprehensive eCommerce solutions, enabling businesses to scale their operations and reach a wider audience. With expertise in web & software development, e-commerce development, testing services, business services, graphic design, and logo design, they help clients build and customize online stores to sell products globally. This allows businesses to gain a competitive edge over their competitors by leveraging the latest cutting-edge technology and interactive user experience. By partnering with ENS Enterprises Private Limited, businesses can streamline their operations, increase revenue, and enhance customer satisfaction.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $1k
GetFriday offers a range of virtual assistant services designed to help busy individuals, startups, and small businesses manage their personal and business needs more efficiently. With over 15 years of experience serving thousands of customers across 80+ countries, GetFriday provides flexible and affordable solutions for managing tasks, handling administrative duties, and providing expert assistance. The company's team of skilled virtual assistants is trained in a wide range of skills and has considerable experience in handling tasks from various clients. GetFriday's services can benefit clients by saving time, increasing productivity, and improving overall business performance.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Cybage is a leading IT services company that provides a range of solutions to help businesses transform their operations and improve efficiency. Their product engineering services enable clients to accelerate revenue and profits by up to 15% using their proprietary Product Intensive Engineering (PIE) framework. The company's digital transformation strategy consulting services help organizations navigate the strategic inflection point and achieve success in today's fast-paced business environment. With expertise in areas such as mobile app development, software development, big data and BI, testing services, IT services & consulting, cloud consulting, maintenance & support, business services, web design (UI/UX), digital marketing, digital strategy development, mobile & app marketing, call center services, and more, Cybage helps clients deliver value through their modern and unique delivery platform powered by data science. By leveraging tools like RPA bots, the company enables businesses to automate processes and reduce processing time, leading to improved productivity and competitiveness.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
SRV Media, a leading digital marketing agency, offers a range of services to drive business growth. With over 12 years of expertise, they provide result-driven solutions across various digital platforms. From data-driven insights to integrated digital marketing strategies, SRV Media works closely with clients to meet their goals. Their services include web and software development, business services, web design and UI/UX, app designing, graphic design, video production, digital marketing, advertising, search engine optimization, social media management, content marketing, pay per click, PR services, mobile and app marketing, and call center services. By leveraging their expertise, clients can benefit from improved online visibility, increased engagement, and enhanced brand reputation.
team of 26 - 50 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Aabasoft is a leading offshore software development company that provides end-to-end IT and BPO services to clients across the globe. With over two decades of experience, Aabasoft has established itself as a trusted partner for businesses looking to transform their operations through innovative solutions. The company offers a comprehensive range of services including web and mobile app development, e-commerce development, software development, IT consulting, and cloud services. Aabasoft's expertise in delivering high-quality solutions has enabled clients to enhance their competitiveness, improve efficiency, and achieve business growth. By leveraging cutting-edge technologies and agile methodologies, Aabasoft helps businesses navigate the complexities of the digital landscape and stay ahead of the curve.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $10k
GlowTouch LLC provides a range of services to help businesses thrive. Their web and software development expertise enables clients to create innovative solutions that drive growth. The company's mobile app development capabilities allow for seamless user engagement, while its testing services ensure high-quality products. Additionally, GlowTouch offers cloud computing services to support scalability and flexibility. By outsourcing customer service and call center operations, businesses can focus on core activities and improve customer loyalty. This approach promotes revenue growth and establishes a strong connection between users and brands. With over 20 years of experience, GlowTouch has developed a unique culture that prioritizes people-first values.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $50k
Grow Your Staff helps businesses build and manage offshore teams in India. This enables companies to expand their operations globally, reduce costs, and increase efficiency. By providing a range of services including call center services and business services, Grow Your Staff takes care of the complexities involved in setting up an overseas office. With its team's expertise in matching candidates with the right fit, handling payroll, and providing dedicated internet connectivity, Grow Your Staff helps businesses hit their goals sooner. The company also offers various technologies such as graphic design, web development, and software development to support its clients' needs.
team of 26 - 50 people
8 years of industry experience
contact for pricing
min project budget $1k
NETGAINS empowers retailers with omni-channel approaches, helping them gain a competitive edge in the digital-physical continuum. By leveraging digital transformation and expert software solutions, businesses can unlock new market opportunities and reach targeted audiences worldwide. NETGAINS' services encompass web development, mobile app development, e-commerce development, IT staff augmentation, business services, customer service outsourcing, and more. These comprehensive offerings enable clients to streamline operations, enhance customer experiences, and drive growth. With a focus on innovative solutions and exceptional support, NETGAINS has established itself as a trusted partner for businesses worldwide.
team of 26 - 50 people
20+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
MarketOne International is a leading global B2B demand generation agency that offers a range of services to help businesses drive growth and conversions. Their big data & BI, business services, digital marketing, marketing strategy, conversion optimization, call center services, sales outsourcing, and account-based marketing (ABM) solutions are designed to help clients achieve their goals through targeted and effective marketing campaigns. By leveraging their expertise in telemarketing, automation platforms, and marketing analytics, MarketOne International can help businesses overcome common challenges such as migrating marketing automation platforms, optimizing MQLs, and improving customer experience. With a focus on delivering results-driven solutions, MarketOne International is the go-to partner for businesses looking to elevate their demand generation efforts.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyIndia's digital agency industry has experienced rapid expansion driven by increased internet penetration, smartphone usage, and growing digital media consumption. With approximately 759 million internet users as of 2023, India has emerged as a significant market for digital marketing and advertising agencies. The sector encompasses a wide range of services including digital marketing, social media management, SEO, content creation, web development, and mobile app design.
Despite significant growth, the digital agency industry in India faces several challenges. Intense competition, rapidly evolving technologies, and a shortage of skilled digital marketing professionals pose hurdles to sustained growth. Additionally, concerns around data privacy and compliance with regulatory standards add complexity to marketing campaigns.
However, opportunities remain abundant. The rise of regional language content presents opportunities to reach new audiences across India's diverse linguistic landscape. Additionally, increasing adoption of artificial intelligence (AI) and data analytics allows agencies to offer more targeted and efficient marketing solutions. As more small and medium enterprises (SMEs) shift toward digital transformation, digital agencies can capitalize on this expanding client base.
Overall, India's digital agency landscape offers substantial potential driven by strong digital adoption, enabling agencies to innovate, grow, and deliver value-driven solutions in the evolving digital ecosystem.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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