Connect Assist

Empowering lasting connections

Connect Assist empowers public sector, charity and socially-focussed organisations to deliver positive customer outcomes through its uniquely human approach, technology, consultancy and experience. The company provides tailored contact centre services that allow clients to connect, engage and create lasting relationships with their service users, making a difference to their lives. Connect Assist's specialist outsourced call centre services act as an extension of the client's business, helping them reach further and provide seamless customer communication through various channels. By leveraging its best-in-class contact centre software, organisations can improve their service delivery and enhance customer outcomes. The company's digital service delivery and CRM solutions empower clients to connect with their people in a way that inspires positive change and improves personal outcomes. Connect Assist bridges the gap between effective customer service and efficiency, providing technology solutions that are guided by heart and integrity.