Daisee

Hear between the lines and gain deeper understanding of customer interactions.

Daisee provides AI-driven software solutions for contact centre quality assurance and voice analytics. This technology enables businesses to manage agents, enhance productivity, rapidly transcribe calls, evaluate performance, and improve quality assurance standards. By using Daisee's AI speech analytics software, companies can achieve accuracy in transcription and quality scoring, resulting in a significant return on investment within 12 months. The platform also helps increase customer satisfaction (CSAT) through immediate discovery of results. Additionally, Daisee augments human intelligence by automatically revealing compliance gaps, caller sentiment, and underlying reasons for customer interactions. This allows businesses to accelerate revenue growth with actionable insights. Furthermore, the solution boosts agent productivity, empowers teams, and increases operational efficiency. By leveraging AI-driven insights, companies can ensure high-value interactions from their agents and stay ahead of competitors and customers.