The client, a mid-sized freight brokerage , had hit a scaling wall. Their team was overwhelmed by fragmented, manual back-office operations. They were using multiple different carrier websites for booking, manually tracking shipments in spreadsheets, and spending too much time on invoicing. This high overhead was preventing growth and making it difficult to compete with more tech-savvy companies

We designed and built a unified, automated logistics platform to replace their manual chaos. This custom SaaS application serves as a single, central dashboard for their entire business. Key Features Delivered: Multi-Carrier Rate Engine: A single interface to compare real-time shipping rates from all their carrier partners (Purolator, GLS, Uber, etc.). End-to-End Booking: A step-by-step wizard to book shipments, schedule pickups, and manage items. Automated Label Generation: Automatically generates correct shipping labels and customs invoices, eliminating manual data entry. Centralized Tracking: A master dashboard to view the real-time status of all active and past shipments and pickups. B2B Account Management: Allows the client's customers to log in, manage their own addresses, and view their shipping history.

The platform transformed the client's operations. By automating their core workflow, we significantly cut their operational costs and manual data entry errors. The client is no longer limited by inefficient processes and can now scale their shipment volume without increasing headcount. They have a modern, digital tool that provides a superior experience for their customers.