The digital ecosystem required reinforced technical stability, improved performance and security, as well as a structural reorganization of the homepage and key sections to enhance clarity and navigational coherence. The engagement took place within a formal supplier governance framework, aligned with NP EN ISO 9001:2015 certification, where performance and reliability are systematically assessed.

The collaboration began as a technology partnership focused on platform stabilization, CMS optimization, and the reinforcement of security and performance practices. The operational consistency demonstrated during this phase created the conditions to expand the scope of intervention to include the redesign of the homepage and strategic areas of the website. We subsequently assumed responsibility for the UX/UI component, concentrating on information architecture restructuring, navigation improvement, and cross-asset digital consistency. An ongoing partnership model remains in place, ensuring controlled evolution, operational stability, and institutional alignment.

The digital ecosystem now operates with greater technical predictability, security, and structural clarity. Within the annual Supplier Evaluation process conducted under ISO 9001:2015 certification, we were classified as Qualified Supplier—Very Good in 2024, reflecting consistent performance, compliance, and reliability. The partnership evolved from technical support into a structured, long-term relationship grounded in objective quality standards and continuity