Leading agencies include NomadUX, Innova Marketing Solutions, Client Services Inc., Quid Solutions and Bill Gosling Outsourcing. A total of 60 Business Services providers in Costa Rica are ready to help. They serve clients such as Finance, Healthcare, Businesses, Retail, Technology, Manufacturing, Various industries, Telecom, Business and Education.
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Found 60 matching agencies
Providing high-quality outbound and inbound telemarketing services to entrepreneurs, fortune 500 companies, and small to medium-sized businesses. Costa Rica's Call Center offers a state-of-the-art BPO outsourcing experience with bilingual customer service. The company stays focused on managing no more than 250 agents per call center, ensuring quality control, performance, and positive morale. By leveraging international tax laws granted to foreign investors in Costa Rica, clients can reap significant savings and benefits from their outsourcing campaign.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
GEP empowers hundreds of Fortune 500 and Global 2000 enterprises across industries to drive efficiency, competitive advantage, profitability, and shareholder value through high-impact AI-powered solutions. The company provides comprehensive procurement and supply chain software, strategy, and managed services, enabling businesses to rapidly establish the infrastructure and capabilities necessary to build and run high-performance organizations. GEP's AI-first approach seamlessly integrates strategy, software, and managed services, providing unprecedented possibilities for unlocking new capabilities and achieving next-level efficiency, productivity, speed, and results.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Findasense is a leading global company that helps businesses transform their customer experience through innovative solutions. With over 15 years of experience, they provide web and software development, e-commerce development, business services, and search engine optimization (SEO) to help companies connect with their customers in a more meaningful way.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Conexus Group revolutionizes customer marketing and technology, providing integrated services to enhance relationships between businesses and their clients. Leveraging cutting-edge tools like call centers, e-mail, chatbots, SMS, and social media, the company helps companies identify, understand, and engage with their customers on a personal level. The platform is tailored to each industry or business, gathering data on customer behavior and preferences to create actionable communication strategies.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
This renowned outsourcing firm has been in operation since 1955, offering an array of services to enhance business efficiency. Their expertise encompasses AI Development, Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By partnering with Bill Gosling Outsourcing, clients can benefit from streamlined operations, increased productivity, and improved customer satisfaction. The company's commitment to innovation and agility enables it to stay ahead of the curve in the ever-evolving business landscape. With a focus on trust, transparency, and creativity, they help their clients soar to new heights. Whether it's Accounts Receivable Management or Live Chat support, Bill Gosling Outsourcing provides tailored solutions that meet the unique needs of each client.
team of 501 - 1000 people
70+ years of industry experience
contact for pricing
min project budget $10k
FACIO & CAÑAS is a Full-Service firm with over 40 experts in key strategic areas. Since 1942, they have been shaping the landscape of legal services. As a full-service firm, they offer a single source for all solutions. With their integrated approach, they are a strategic partner for solutons. Their expertise spans all practice areas. FACIO & CAÑAS distinguishes itself by setting the direction and being a reference in the legal market. Their long-standing presence in the market has enriched the capabilities of their professionals and is reflected in the quality of their services. The loyalty of their clients is a testament to their dedication to delivering high-quality services and continuous development in key areas.
team of 26 - 50 people
80+ years of industry experience
contact for pricing
contact for pricing
This organization represents and supports the development of Costa Rica through connectivity, digital transformation, information, and education. It groups public and private organizations and individuals in the telecommunications sector to promote transparency, efficiency, commitment, balance, competition, and technological neutrality. Infocom offers services that enable faster access to local solutions, reduce latency, and improve network performance. This includes Internet Exchange Points (IXP), information dissemination, normative updates, subscription of training convenions, calculation tool generation, and event coordination with government institutions. Members can participate in industry committees to design plans for the country's technological advancement. Infocom aims to unite the sector, promote digital transformation, and provide tools for its clients to reach their full potential.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Client Services Inc. offers a range of services to help businesses thrive. Their accounts receivable management solutions can improve cash flow, reduce bad debt, and increase efficiency. By leveraging state-of-the-art technology and processes, Client Services Inc. can effectively manage business outsourcing requirements. The company's customer relationship management expertise enables them to create a consumer-friendly experience. This includes managing benefit verifications, insurance authorizations, and medical billing for healthcare organizations. With a focus on quality and performance, Client Services Inc. has established itself as a trusted partner for businesses. Their services include creating a personalized experience for customers, handling collection and recovery solutions, and offering business process outsourcing. By partnering with Client Services Inc., businesses can improve customer satisfaction, reduce costs, and increase revenue.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
OnProcess Technology offers AI-powered solutions for optimizing service supply chain operations. Their platform, OnProcess Agora, utilizes machine learning to automate processes and provide real-time visibility into after-sales lifecycle management. By leveraging OnProcess's expertise, clients can improve customer satisfaction, reduce costs, and enhance sustainability. The company's services include Intelligent Planning-as-a-Service, Intelligent Delivery-as-a-Service, and asset recovery using AI-driven tools. These solutions enable enterprises to streamline processes, minimize waste, and optimize resource allocation for maximum efficiency.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Quid Solutions is a trusted digital transformation partner, offering comprehensive software development, IT services & consulting, cybersecurity & pentesting, business services, and call center services. By leveraging their expertise in managing projects, they help businesses streamline processes, increase productivity, and boost competitiveness. With certified analysts, developers, and business process outsourcing services, Quid Solutions enables organizations to thrive in the digital era. Their flexible approach reduces costs while enhancing productiveness, allowing companies to adapt quickly to changing market demands.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Paprika Digital is a leading agency specializing in business services, web design, graphic design, and digital marketing. They help clients create successful brands by generating innovative strategies and utilizing the latest technology and creativity. With over 10 years of experience, Paprika Digital has established itself as a pioneer in digital marketing in Costa Rica, working with small, medium, and large businesses nationwide and internationally. Their services include creating social media presence, web development, photography, and video production, resulting in efficient and effective outcomes for their clients' brands.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Loymark is a full-service customer experience agency specializing in the development and implementation of cutting-edge CX solutions. By leveraging digital transformation, the company translates transformation ideas into actionable strategies and customized solutions. With a diverse suite of services including web & software development, e-commerce development, big data & BI, IT staff augmentation, and more, Loymark provides adaptable solutions fine-tuned to address distinct customer experience requirements. The company offers impactful and effective cutting-edge customer experience solutions that can be tailored to meet specific needs. Seamless integration and comprehensive CX systems are also offered, allowing clients to capitalize on emerging opportunities and stay at the forefront of a perpetually advancing digital landscape.
team of 26 - 50 people
20+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
Innova Marketing Solutions is a growth agency specializing in generating qualified leads and driving sales growth for B2B businesses. With expertise in web design, branding, digital strategy, and content marketing, Innova helps clients captivate their target audience, build brand awareness, and drive conversions. By leveraging cutting-edge technologies like HubSpot, Sales Enablement, and Conversion Optimization, Innova's team of experts crafts tailored solutions that accelerate business growth, increase revenue, and establish a strong online presence.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
CEGESTI is a leading provider of business services, empowering organizations to achieve their goals. With over three decades of experience, they offer a range of solutions tailored to meet the unique needs of businesses. Their services include business development, market research, and consulting, helping clients navigate complex markets and stay ahead of the competition. By leveraging their expertise, businesses can improve efficiency, increase revenue, and drive growth. CEGESTI's team of professionals works closely with clients to understand their challenges and provide customized solutions that address their specific needs. This enables businesses to focus on what matters most - innovation and success.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
Train-in Formación Virtual provides expert guidance on digital learning tools and resources. Their services cater to the unique needs of their clients, offering a tailored approach to knowledge acquisition. With their extensive range of digital tools and resources, Train-in enables users to create personalized learning experiences. This allows learners to grasp complex concepts more effectively, making learning more engaging and efficient. By leveraging Train-in's expertise, organizations can design more sophisticated training programs that meet the evolving needs of their workforce. In addition, Train-in's digital solutions facilitate active learning, allowing users to take control of their learning journey. As a result, clients can reap numerous benefits, including improved knowledge retention, enhanced skills acquisition, and increased productivity.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Imagineer Customer Experience helps businesses improve their customer experience processes to increase sales and revenue. With a focus on customer-centric solutions, they offer consulting services from certified methodologies and industry frameworks. Their approach prioritizes an outside-in perspective, delivering great customer experiences and internal capabilities that ensure optimal interactions at every touchpoint. The company automates integrated customer experience processes, focusing first on business processes before implementing automation. This guarantees the complete integration of contact points with clients. By transforming technology and aligning strategy with commercial objectives, Imagineer enables businesses to retain and acquire customers, increase sales, and improve services.
team of 26 - 50 people
15+ years of industry experience
rate $100 - $150 / hr
min project budget $25k
At Garnier BBDO, we specialize in delivering innovative business solutions that drive results. With over 100 years of experience, we provide expert branding and business services to help our clients succeed. Our team of creative professionals works tirelessly to understand our clients' unique needs and develop tailored strategies that exceed their expectations. From concept to execution, we bring a deep understanding of the market and a passion for excellence to every project. By leveraging our expertise in branding and business services, we can help our clients build strong brands, drive sales, and achieve their goals. Our team is dedicated to providing exceptional service and delivering high-quality work that meets and exceeds our clients' expectations.
team of 26 - 50 people
100+ years of industry experience
contact for pricing
contact for pricing
deLaGuayaba is a leading provider of web and software development, mobile app development, IT services & consulting, and business services. The company's highly skilled team utilizes agile methodologies to deliver fast-paced results that meet the unique needs of each client. With expertise in developing software, mobile applications, and integrating various systems, deLaGuayaba empowers businesses to innovate and thrive. From creating custom web pages to implementing e-commerce platforms, the company's services are designed to drive growth and success. deLaGuayaba's commitment to delivering secure solutions ensures that clients can trust their technology needs to the experts.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Pangea Holdings is a leading provider of comprehensive solutions to elevate business excellence. By harnessing cutting-edge technologies, the company fosters creativity and forward-thinking strategies for sustainable growth. Pangea Holdings cultivates opportunities, expands reach, and optimizes revenue streams through innovative software solutions tailored to specific needs. The company's expert guidance in customer service, marketing, and sales strategies empowers businesses for success. With a focus on digital transformation, cybersecurity, access control, AI, and trust-building, Pangea Holdings is your business transformation partner for exceptional results.
team of 26 - 50 people
2 years of industry experience
rate $100 - $150 / hr
min project budget $1k
Costa Rica DMC San Jose specializes in destination management services, providing tailored corporate incentive trips that cater to clients' unique needs and preferences. With extensive knowledge of the country's diverse landscapes, culture, and resources, they craft bespoke experiences that combine relaxation, entertainment, and education. Their team of experts designs seamless logistics, manages transportation arrangements, and ensures flawless event execution. By partnering with local suppliers and leveraging their expertise, Costa Rica DMC San Jose simplifies the organization of unique travel experiences and events for groups of any size.
team of 26 - 50 people
20+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Legadmi provides comprehensive software solutions for businesses across Latin America. Their ERP and HR systems help organizations streamline their operations, simplify financial management, and enhance productivity. With a strong focus on innovation and customer satisfaction, Legadmi's software solutions are designed to meet the unique needs of each client. By leveraging cutting-edge technologies like Oracle and Microsoft Azure, Legadmi delivers secure, reliable, and scalable solutions that drive business success.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
NomadUX provides expert wholesale calling solutions to help businesses succeed. With a focus on business services and call center outsourcing, they offer great value for companies looking to outsource the rest of their operations. By doing so, clients can concentrate on their core activities while NomadUX handles the tedious tasks. This approach allows businesses to improve efficiency and productivity, ultimately leading to increased revenue and competitiveness. Services provided by NomadUX include business services, call center services, and sales outsourcing. These services enable companies to expand their customer base, enhance customer engagement, and boost sales performance.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
SGE Consultores offers a range of services to help businesses improve their operations. Through its team of highly trained auditors and experts in various industries, the company provides high-quality solutions for companies seeking to enhance their systems and processes. SGE Consultores' audit services aim to identify areas of improvement and implement measures to ensure compliance with industry standards. The company's training programs are designed to equip businesses with the knowledge and skills needed to achieve their goals. By leveraging its team's expertise in different sectors, SGE Consultores helps companies improve their overall performance and gain a competitive edge. With its commitment to quality and excellence, the company delivers tailored solutions that meet the unique needs of each client.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
FCS Consultores is a leading provider of cloud consulting and business services, specializing in SAP Business One Cloud solutions. They help businesses transform their operations by implementing efficient workflows, improving productivity, and increasing revenue. With expertise in SAP Business One Cloud, they ensure seamless integration with existing systems, providing real-time data insights to inform business decisions. FCS Consultores' team of experts guides clients through the implementation process, ensuring a smooth transition and minimizing disruptions to normal business activities. By leveraging SAP Business One Cloud, businesses can gain a competitive edge, enhance customer satisfaction, and reduce costs associated with maintaining traditional infrastructure.
team of 26 - 50 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
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Post your project — free & easyCosta Rica has become a thriving hub for digital agencies, driven by strong government support, high internet penetration, and a skilled bilingual workforce. As of 2023, the country hosts over 150 established digital agencies, ranging from web development and digital marketing to UX/UI design and app development. San José, the capital city, serves as the primary center, hosting around 70% of these agencies due to its robust infrastructure and talent availability.
The digital marketing industry in Costa Rica has been experiencing steady growth, with an estimated annual growth rate of 12% between 2020 and 2023. Approximately 82% of Costa Rican companies now utilize digital services, significantly higher than the regional average of 65%. Furthermore, mobile internet penetration stands at around 92%, with social media usage at nearly 85%, creating an attractive market for digital advertising, content creation, and social media management agencies.
Emerging trends include:
Despite positive growth, digital agencies face several challenges. Competition is intensifying, especially among smaller agencies competing for local and regional clients. Rapid technological advancements and changing consumer behaviors require agencies to continuously invest in training and technology.
However, opportunities remain plentiful. Costa Rica's strategic location, political stability, and reputation as an outsourcing destination provide agencies with significant potential to expand into international markets. Additionally, initiatives by government bodies like Procomer, promoting innovation and digital transformation, support market growth and provide further opportunities for digital agencies to thrive.
Business services encompass specialized functions that support companies in their day-to-day operations, strategic planning, and overall growth. These services include consulting, accounting, marketing, logistics, IT support, and HR management. By outsourcing these critical tasks to expert providers, businesses can improve efficiency, reduce costs, and strengthen their competitive advantage.
The business services sector is rapidly evolving, driven by digital transformation, globalization, and changing market dynamics. Providers increasingly rely on advanced technologies such as cloud computing, artificial intelligence (AI), data analytics, and customer relationship management (CRM) software to deliver personalized and scalable solutions. According to a report by Grand View Research, the global business process outsourcing market is projected to reach USD 525 billion by 2030, highlighting the growing demand for specialized external providers.
Hiring a business service provider offers several advantages, including cost savings, enhanced expertise, and increased flexibility. However, choosing the wrong partner can lead to communication gaps, quality issues, or hidden costs. To avoid these pitfalls, clearly outline expectations, verify references, and ensure the provider aligns with your company’s culture and goals.
Typical business service projects vary significantly in length, from short-term engagements lasting a few weeks to comprehensive transformations spanning several months or even years. The duration depends heavily on project scope, complexity, and your organization's specific needs.
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