Explore 9 companies in Buenos Aires, Argentina providing Call Center Services services!

Leading companies include ACC GROUP, Megatech S.A., Remoters, LinkSolution and IContact-Ar. A total of 9 Call Center Services providers in Buenos Aires, Argentina are ready to help. They serve clients such as Finance, Healthcare, Businesses, Various industries, More, Retail, Technology, E-commerce, Manufacturing and Small businesses. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Buenos Aires, Argentina is 2,890,000. Average local salaries are around $10,000, reflecting market rates.

T
Buenos Aires, Argentina

Transvalores offers a range of business services, including customer service outsourcing and call center services. By partnering with Transvalores, businesses can improve their customer experience, increase efficiency, and reduce costs. The company's experienced team provides top-notch support, helping clients succeed in today's competitive market. With years of expertise and a strong focus on customer satisfaction, Transvalores is the ideal partner for any business looking to enhance its operations.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

Managed by
I
Buenos Aires, Argentina

IBR Latam is a leading provider of innovative solutions to businesses in Argentina. With over a decade of experience, they offer a range of services designed to help companies succeed in today's competitive market. Their expertise includes Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By outsourcing these functions to IBR Latam, businesses can free up resources to focus on core activities and drive growth. Additionally, their services are tailored to meet the unique needs of each client, providing personalized support and attention to detail. Whether it's improving customer satisfaction, increasing sales, or streamlining operations, IBR Latam has the expertise and technology to help businesses achieve their goals.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

L
Buenos Aires, Argentina

LinkSolution provides a wide range of services to businesses worldwide, including software development, IT services and consulting, business services, customer service outsourcing, call center services, and sales outsourcing. These services are designed to improve the overall efficiency and effectiveness of businesses, enabling them to focus on their core operations. With expertise in developing customized solutions, LinkSolution helps businesses streamline their processes, enhance customer experience, and drive growth.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $10k

M
Buenos Aires, Argentina

Megatech S.A. creates customized solutions to meet clients' needs, combining talent and technology to improve processes for over 25 years. By applying market best practices and their proprietary methodology MEGA, they provide a wide range of services including Cloud Consulting, Cybersecurity & Pentesting, Business Services, Customer Service Outsourcing, Call Center Services, Network Security, Endpoint Security, Identidades Digitales, Cloud & E-mail, Operación y Monitoreo, Contact Center, Service Desk, Soporte On Site, Proyecto de Integración, and Provisión de Recursos. These services help clients enhance their operations, improve security, and increase efficiency.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

R
Buenos Aires, Argentina

Remoters provides top-notch remote teams to deliver business solutions to any technology sector. With a strong presence in Europe, the USA, and Latin America, they offer flexible and cost-efficient solutions for clients. Their services include web & software development, mobile app development, e-commerce development, DevOps, IT services & consulting, and more. By working with Remoters, businesses can benefit from access to skilled professionals without recruitment costs or long-term commitments. This allows them to adapt their workforce as needed and take advantage of the most qualified professionals within a short timeframe.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

P
Buenos Aires, Argentina

Protection ONE provides specialized contact center services to businesses, leveraging over 15 years of experience in delivering high-quality solutions. Their focus on quality has earned the trust of clients seeking efficient and effective communication channels. The company's call center services enable businesses to enhance customer engagement and improve overall operations. By outsourcing customer service tasks, businesses can free up resources to concentrate on core activities. This results in increased productivity and better competitiveness in a rapidly evolving market.

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

contact for pricing

I
Buenos Aires, Argentina

IContact-Ar provides innovative call center services to help businesses achieve their goals. With a focus on customer service outsourcing, business services, and call center services, they offer a comprehensive solution for companies looking to expand their reach globally. By leveraging cutting-edge technology and expert analysis, IContact-Ar helps clients improve their communication processes and maintain a strong reputation in the market.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
Buenos Aires, Argentina

ACC GROUP offers comprehensive BPO services for contact management, providing businesses with a tranquil and efficient experience. With advanced technology and tailored proposals, ACC GROUP aims to exceed customer expectations and maximize profitability. Their state-of-the-art facility in Buenos Aires accommodates over 300 employees, ensuring high-quality standards in Customer Experience. By fostering strategic alliances and emphasizing sustainability and social responsibility, ACC GROUP creates a positive work environment and prioritizes employee growth. This results in improved communication with customers and increased job satisfaction.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

P
Buenos Aires, Argentina

PinkSoft is a leading provider of comprehensive technology solutions, empowering businesses to thrive in today's digital landscape. With expertise in web and software development, e-commerce development, testing services, IoT development, IT services & consulting, cybersecurity & pentesting, IT staff augmentation, business services, web design (UI/UX), app designing (UI/UX), product design, social media marketing (SMM), digital strategy development, content marketing, email marketing, and conversion optimization, PinkSoft helps clients streamline their operations, enhance customer experiences, and drive growth. By leveraging cutting-edge technologies such as Python, JavaScript, and React, the company delivers tailored solutions that meet the unique needs of each client. PinkSoft's team of experts has a proven track record of success in various industries, including finance, healthcare, retail, and more.

team of 2 - 10 people

8 years of industry experience

rate $25 - $50 / hr

min project budget $5k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

Tips for Hiring Call Center Services Agencies in Buenos Aires

Expert guidance to help you find the perfect Call Center Services agency partner for your project in Buenos Aires from 9 available options

Define Your Goals

Before contacting Call Center Services agencies in Buenos Aires, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Call Center Services Services in Buenos Aires

Understand the current market landscape, pricing trends, and opportunities for your project

Moderate availability
9

Market Size

Call Center Services agencies in Buenos Aires

Market standard
$7,500

Average Budget

Typical project investment

Competitive rates
$29/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Call Center Services services demand

Current Market Trends
  • Call Center Services services are experiencing high demand in Buenos Aires
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Call Center Services projects in Buenos Aires:

ReactPythonHTML/CSSJavaScriptAdvanced TechnologyCustomized Proposals
Regional Advantages in Buenos Aires
Local Market Knowledge
Deep understanding of Buenos Aires business culture and customer preferences
Time Zone Alignment
Real-time collaboration and faster response times
Face-to-Face Meetings
Option for in-person collaboration when needed

Frequently Asked Questions

Common questions about finding and working with Call Center Services agencies in Buenos Aires (9 available)

Popular locations for Call Center Services agencies

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