Explore 14 companies in Chile providing Call Center Services services!

Leading agencies include Nubox SpA, Unificados, Stic Chile, Global Soluciones Financieras and S3 Chile. A total of 14 Call Center Services providers in Chile are ready to help. They serve clients such as Retail, Finance, Healthcare, Businesses, Business, Education, Technology, Automotive, Call Centers and Contact Centers. Local internet speeds average 279.53 Mbps, supporting fast development and collaboration. Average local salaries are around $6,845, reflecting market rates.

Average starting budget
$5,000
while min. project budget is $500
based on 14 profiles
Average hourly rate
$38
and starting from $25 / hr
based on 14 profiles
Popular skills
N/ACTIACDLUX IVROutboundBrandBitsPBX IP/SIPGenesys CloudAuto AttendantDevOps Practices
Key technical proficiencies
based on found companies
Also specialize in
Business Services (14)Call Center Services (14)Sales Outsourcing (5)IT Services & Consulting (4)Mobile App Development (2)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 14 matching agencies

N
Padre Las Casas, Chile

Nubox SpA is a leading provider of software and business services that help businesses streamline their operations and increase efficiency. Their software solutions, including factoring, accounting, and payroll management, enable companies to manage their finances more effectively and make informed decisions. With Nubox's platform, businesses can automate tasks, reduce costs, and improve productivity. The company offers a range of services, including software development, business services, call center services, and sales outsourcing, making it a one-stop solution for all their operational needs.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

R
Santiago, Chile

Reale Seguros Chile offers a range of business services and call center services to help businesses manage their risk. With its comprehensive insurance solutions, the company provides peace of mind for businesses and individuals alike. The company's services include auto particular, auto comercial, incendio hogar, and seguros comerciales, among others. These services can benefit clients by protecting them from financial losses due to unforeseen events. Additionally, Reale Seguros Chile's 24/7 center of service telefónico provides immediate support for any queries or concerns. The company's commitment to innovation and customer satisfaction sets it apart in the industry.

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

e
Santiago, Chile

e-Contact LATAM is a leading provider of IT services and consulting, business services, and call center services that empower companies to deliver exceptional customer experiences. By leveraging its expertise in omnicanal solutions, e-Contact LATAM helps businesses transform their contact centers into centers of experience, forming lasting connections with clients. With over 23 years of experience, the company has partnered with top brands and software providers to offer innovative solutions that drive business growth. From agent empowerment to omnichannel management, e-Contact LATAM provides tailored services that enhance customer satisfaction and reduce wait times.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

F
Santiago, Chile

Fastco Group provides agile solutions that deliver extraordinary results. Their customer service and debt collection services help businesses achieve their goals. With expertise in business services and call center services, Fastco Group enables companies to focus on growth and success. By offering these specialized services, Fastco Group helps clients improve efficiency, increase productivity, and enhance customer satisfaction. Whether it's improving communication channels or streamlining processes, Fastco Group's solutions are designed to meet the unique needs of each client. With years of experience, Fastco Group has established itself as a trusted partner for businesses seeking innovative and effective solutions.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

C

CIBELES Telecomunicaciones is a specialized operator offering IP-based voice solutions, professional SMS platforms, and value-added products. The company delivers top-notch service, guaranteed uptime of 99.9%, and flexible solution development to minimize local, cellular, and international call costs. With state-of-the-art data centers in Santiago, CIBELES Telecomunicaciones provides high-capacity transmission lines for personalized and exclusive call termination. The platform allows for mass messaging with customizable texts to predefined mobile numbers. This enables businesses to quickly and effectively contact clients, access online reports, manage campaigns remotely, record calls, and individualize campaigns. The company also offers catalog management systems, downloadable programs accessible from phones or tablets, and optimized marketing campaigns.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

G
Padre Las Casas, Chile

Global Soluciones Financieras offers business solutions, call center services, and sales outsourcing to support businesses. The company provides credit options for vehicle purchases, streamlining the financing process. This service benefits clients by providing flexibility in financing their vehicles. Global Soluciones Financieras also offers credit approval processes that are quick and efficient, making it easier for individuals to get approved. By partnering with the company, businesses can improve their cash flow and reduce financial stress. The company's focus on customer satisfaction ensures a smooth transaction experience. With its expertise in finance, Global Soluciones Financieras helps clients achieve their goals. This is made possible by offering flexible credit options for vehicle purchases, which are not available for other purposes such as consumption.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

A
Santiago, Chile

Adexus provides comprehensive IT and cybersecurity solutions to help businesses thrive in today's digital landscape. With over three decades of experience, the company offers robust services including mobile app development, IoT development, and cloud computing services. By leveraging cutting-edge technologies such as agile methodologies and DevOps practices, Adexus helps clients enhance their digital transformation journey. The company supports various industries such as finance, healthcare, and retail with its expertise in IT services & consulting, business services, and call center services. With a focus on delivering high-quality solutions, Adexus empowers organizations to improve their operational efficiency, reduce costs, and increase customer satisfaction.

team of 101 - 250 people

30+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

A
Padre Las Casas, Chile

ADELACU helps businesses communicate more effectively with their clients through various channels, including remote communication. This enables companies to save time and resources while improving customer satisfaction. By implementing efficient systems and technology, ADELACU reduces the workload and optimizes processes. The company's services include IT Services & Consulting, Business Services, Customer Service Outsourcing, Call Center Services, Sales Outsourcing, and more. These solutions allow businesses to generate cost savings, increase productivity, and enhance their overall customer experience.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Padre Las Casas, Chile

Digital Partner offers business services, call center services, and sales outsourcing to enhance client experiences. By providing integrated solutions for contact, prospecting, sales, and post-sale interactions, Digital Partner helps businesses generate value in every interaction. Leveraging technology as a key factor, the company aims to be a strategic partner, transforming customer experiences across all touchpoints. This is achieved by using digital tools to provide flexibility and adaptability in response to market changes.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

S
Santiago, Chile

S3 Chile provides comprehensive solutions to help businesses thrive in today's digital landscape. Their mobile app development services enable companies to create engaging and user-friendly experiences. Big data and BI solutions provide actionable insights, while implementation services ensure seamless integration with existing systems. Business services cover a range of areas, including business process optimization and change management. Call center services offer effective customer interaction and support. By leveraging these services, clients can improve efficiency, enhance customer satisfaction, and gain a competitive edge. With years of experience, S3 Chile has established itself as a trusted partner for organizations seeking innovative solutions.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Santiago, Chile

Stic Chile provides comprehensive Business Services and Call Center Services to enhance client operations. By leveraging cutting-edge technologies, the company enables businesses to streamline processes, boost productivity, and improve customer experiences. With its extensive range of services, Stic Chile helps clients succeed in today's fast-paced business landscape. The company's expertise spans across various industries, including but not limited to retail, finance, and healthcare. By partnering with Stic Chile, businesses can gain a competitive edge and achieve their goals more efficiently. Stic Chile's team of experts is dedicated to delivering tailored solutions that meet the unique needs of each client. Whether it's Call Center Services or Business Services, Stic Chile has the expertise to help clients succeed.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

U
Santiago, Chile

Unificados provides a range of services to help businesses optimize their operations. The company's call center services enable clients to improve the quality of their customer interactions, resulting in increased customer satisfaction and loyalty. Additionally, Unificados' human resources services are designed to streamline recruitment, training, and employee management processes, allowing clients to reduce costs and increase productivity. By leveraging technology and expertise, Unificados helps businesses achieve greater efficiency and effectiveness in their operations.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

C

Cibeles Telecomunicaciones offers a range of services to help businesses thrive. Their solutions include business services, customer service outsourcing, call center services, and sales outsourcing. These services enable companies to reduce costs associated with local, cellular, and international calls. By leveraging Cibeles' platforms, businesses can access various channels for personalized call terminations. The company's infrastructure is built on reliable data centers in Santiago, ensuring 99.9% uptime. Their systems allow for massive text message sending, enabling businesses to reach customers efficiently. With Cibeles' help, companies can streamline their marketing efforts using catalogs, downloadable programs, and direct access from mobile devices.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

2
Santiago, Chile

2CALL provides comprehensive business services and call center solutions to help clients manage their operations efficiently. With a focus on customer satisfaction, the company offers personalized attention to each client. Their team of experts ensures that every aspect of the contact center is well-managed, from handling customer inquiries to providing support for various industries such as education. By leveraging cutting-edge technology like PBX IP/SIP, Auto Attendant, ACD, and CTI, 2CALL enables businesses to streamline their processes and improve overall performance.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

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Digital agency industry overview in Chile

The digital agency industry in Chile has experienced significant growth in recent years, driven by rapid digitalization, increased internet penetration, and expanding e-commerce activities. Chile's stable economy, combined with its high internet penetration rate of 92% (as of 2023), positions it as a favorable environment for digital agencies.

Key statistics and trends

The Chilean digital agency sector is influenced by several key statistics and market trends:

  • Market expansion: Digital advertising spending in Chile reached approximately USD 600 million in 2022, marking a 15% increase compared to the previous year.
  • Mobile dominance: Over 80% of Chileans access the internet primarily through mobile devices, prompting digital agencies to prioritize mobile-first strategies.
  • Social media growth: With roughly 17 million active social media users in Chile (89% of the population), digital agencies increasingly focus on social media marketing and influencer campaigns.

Challenges and opportunities in the market

Despite its positive trajectory, Chile's digital agency landscape faces certain challenges. Notably, the industry contends with a talent shortage in specialized digital fields such as data analytics, UX/UI design, and digital marketing strategy. Additionally, smaller local agencies struggle to compete against established global players with larger budgets and more extensive resources.

However, these challenges also present significant opportunities. Agencies capable of effectively addressing the talent gap through training programs or international partnerships can gain competitive advantages. Moreover, the rapid adoption of technologies such as AI, machine learning, and programmatic advertising offers digital agencies in Chile opportunities for innovation and market differentiation.

Overall, Chile's digital agency ecosystem remains vibrant, driven by technological adoption, digital transformation initiatives, and increasing investment in online marketing.


Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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