Leading agencies include ASL BPO, HRSOFTBD, SuperTel Ltd, Call Center Bangladesh and The Brand Maker. A total of 43 Call Center Services providers in Dhaka, Bangladesh are ready to help. They serve clients such as Finance, Healthcare, E-commerce, Telecom, Business, Education, Technology, Manufacturing, B2C and Retail. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Dhaka, Bangladesh is 21,741,000. Average local salaries are around $1,200, reflecting market rates.
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Found 43 matching agencies
ASL BPO offers a wide range of outsourcing solutions to businesses, providing high-quality services at competitive costs. Their skilled workforce is equipped with great flexibility and efficiency, ensuring timely resolution of customer issues through multi-channel support. Data entry services are available in various formats, including digital, offline, and image entries, achieving accuracy rates above 99.99%. The company's commitment to delivering outstanding services enables full customer satisfaction. By partnering with ASL BPO, businesses can experience improved operational efficiency, enhanced customer engagement, and reduced costs.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
BDCOM Online Ltd. is a trusted name in Bangladesh for Internet Service, Data Communication Service, Vehicle Tracking Service, IP Telephony Service, IT Infrastructure Development and Industry Standard Software. The company was incorporated as a private limited company on 12th February 1997 and converted into a public limited company in 2001. With over 20 years of experience, BDCOM strives to improve its service with renewed vigor. The company's mission is to provide the best technology to deliver the best customer experience possible and earn the trust of customers with personalized support. Good service is good business, and BDCOM believes in this proposition. By leveraging its expertise in web and software development, IT services & consulting, business services, call center services, and custom software development, BDCOM helps clients improve their operations, increase efficiency, and enhance customer satisfaction.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Impel Service & Solutions Limited offers a comprehensive set of IT services and solutions to domestic and international markets, prioritizing quality-centric processes with robust security measures. The company provides software and mobile application development, business services, customer service outsourcing, call center services, sales outsourcing, and back office services. These services enable clients to streamline their operations, enhance customer experience, and gain a competitive edge in the market. Impel's focus on information security, state-of-the-art infrastructure, and data-driven control overhead ensures that clients receive high-quality support. By partnering with Impel, businesses can leverage process automation and business intelligence solutions to maximize their advantage.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
HRsoftBD provides a comprehensive range of services to help businesses succeed in today's digital landscape. Their web and software development services enable organizations to create robust online platforms that drive engagement and conversion. The company's expertise in e-commerce development ensures that businesses can operate efficiently and effectively, while its testing services ensure that products are thoroughly tested before launch. HRsoftBD also offers business services, including graphic design, search engine optimization, content marketing, email marketing, and call center services. By partnering with HRsoftBD, organizations can tap into the expertise of a team of highly qualified specialists who deliver state-of-the-art software solutions.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
FIFO TECH is a leading provider of innovative solutions to businesses worldwide. With over 15 years of experience, the company offers a range of services including web and software development, business services, web design, call center services, and digital marketing. These services enable businesses to connect with their targeted audience, boost sales, and stay competitive in the global market. By partnering with FIFO TECH, businesses can benefit from high-quality, low-cost, and flexible outsourcing solutions that cater to their specific needs. From basic IT training to advanced skill development, the company provides world-class training to clients across various industries.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Quantanite helps businesses achieve revenue growth through AI-powered demand and lead generation services. Designed to be tailored to each client's needs, these services simplify operations and improve customer experiences, allowing clients to focus on their core activities. By combining human expertise with Generative AI and Large Language Models, Quantanite enables its customers to navigate complex challenges and unlock the full potential of technology. With a focus on compliance and operational excellence, Quantanite provides trusted partnerships that make CX and business operations more accurate, scalable, and cost-effective. This approach has been successful in various industries, including customer service outsourcing, call center services, sales outsourcing, and business services.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
SkyTech Solutions offers a comprehensive suite of business process outsourcing (BPO) services designed to optimize operations and sustain profitable growth. With over 10 years of experience, the company has helped numerous businesses worldwide achieve success through its expert customer support, lead generation, digital marketing, and more. By leveraging cutting-edge technologies and strategies, SkyTech Solutions enables clients to focus on core activities while outsourcing repetitive tasks. This approach results in significant cost savings, improved efficiency, and enhanced customer satisfaction.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $5k
MY Outsourcing Limited is a leading provider of comprehensive contact center services and back office support to multinational corporations and Fortune 500 companies in Bangladesh. The company offers tailored enterprise management solutions, call blending, and business operational requirements, enhancing customer experience through innovative techniques. MY Outsourcing Limited specializes in offshore outsourcing and cloud computing, providing efficient solutions through powerful technology and highly trained personnel. Their contact center software, iDialer, is a complete functionality solution for inbound, outbound, and blended campaigns. Additionally, their automotive enterprise management solution, AEMS, and intelligent ticket managing application, iTracker, cater to the needs of various industries. Furthermore, their dynamic CRM, iCRM, and human resource information system, iHRIS Solution, provide multi-level integration capability and employee record keeping, attendance, and leave management.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Hishab provides innovative software development, AI development, business services, and call center services to empower businesses and individuals. With expertise in reddefining financial transactions, Hishab offers secure and convenient payment methods for online casinos. Their cutting-edge solutions cater to various industries, including the gaming sector. By leveraging advanced technologies like digital wallets and online banking systems, Hishab enables seamless financial management across borders. From prepaid card options to fee-free cross-border transfers, Hishab's services provide a robust shield against cyber threats and theft.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
Songbird Telecom Limited provides a range of services to ensure businesses can communicate effectively. Their IT Services & Consulting, Business Services, and Call Center Services help organizations manage their communication needs efficiently. By leveraging their strong network infrastructure and national leadership in International Gateway services, clients can benefit from enhanced connectivity and reduced costs. Additionally, Songbird's partnership with REVE Systems and Tejas Networks provides access to innovative solutions for Mobile VoIP, Soft switch& Billing, and Bandwidth Optimization. This enables businesses to optimize their communication operations and stay competitive in today's fast-paced market.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Mir Telecom Limited offers a range of services to enhance business operations. Their IT services and consulting provide expert solutions for organizations looking to improve efficiency and productivity. The company's business services help clients streamline their operations, while call center services ensure excellent customer service. With cloud computing security systems, businesses can protect themselves from deadly threats and enjoy seamless data management. Mir Telecom Limited's global data solutions cater to the needs of various industries, including those requiring high-quality CLI routes and secure data centers.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Adkey Limited offers a comprehensive range of services to help businesses thrive. From design and branding to digital marketing and advertising, their team provides expert solutions that drive results. With experience in graphic design, print design, product design, packaging design, business services, and more, Adkey Limited helps clients establish a strong online presence and engage with their target audience effectively. By leveraging digital strategy development, marketing strategy, PR services, market research, event marketing, media planning & buying, and call center services, businesses can achieve their goals and stay ahead of the competition.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $250k
Digicon Technologies Ltd is a leading provider of business process outsourcing (BPO) services. The company serves a diverse range of industries, including telecom, financial, and hospitality sectors. With expertise in ICT training, Digicon offers customized training solutions on various IT courses. Their team of tech geniuses can design, implement, and execute any type of IT/ITES programs globally. Digicon's partners are market leaders in the BPO business, providing clients with access to the latest services and solutions. The company has received several awards for its contribution to productivity and quality excellence. By leveraging up-to-date business expertise and proven innovations, Digicon helps firms achieve operational effectiveness and execute their plans.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
Genex Infosys Limited provides a range of services to deliver exceptional customer experiences. The company offers software development, business services, and call center services that cater to the needs of clients globally. With over 4000 employees and a strong presence in South-East Asia, Genex Infosys has established itself as a leader in the industry. The company's commitment to innovation and excellence has earned it numerous awards, including the 'BASIS Luna Shamsuddoha Award 2022' for employing the highest number of women in the sector. By leveraging the latest technology and optimized service systems, Genex Infosys helps clients achieve their goals and improve their bottom line.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
contact for pricing
SuperTel Ltd is a leading provider of business services, market research, and call center solutions. With over a decade of experience, the company has established itself as a trusted partner for businesses seeking to improve their communication and technology infrastructure. By leveraging its expertise in outsourcing effective communication and efficient technology solutions, SuperTel enables clients to increase profits, enhance customer management, and gain a competitive edge in the market. The company's diversified client base includes multinational companies and small to large enterprises, testament to its ability to adapt to diverse business needs. With 24/7 service availability in English, Bengali, and Arabic, SuperTel provides tailored solutions that cater to the unique requirements of each client. By partnering with SuperTel, businesses can reap the benefits of improved communication, increased efficiency, and enhanced customer satisfaction.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Synergy Business Solution provides a range of services to transform businesses and improve customer experience. Their customer service outsourcing and call center services help companies streamline their operations, reduce costs, and increase efficiency. By leveraging the latest technology and expertise, Synergy Business Solution enables clients to focus on their core competencies while maintaining a high level of customer satisfaction. With its commitment to operational excellence and continuous improvement, the company delivers exceptional results for its clients in the business services industry.
team of 2 - 10 people
6 years of industry experience
contact for pricing
min project budget $1k
Avian BPO provides a range of services to support businesses in achieving their goals. With expertise in web & software development, business services, graphic design, advertising, SEO, SMM, content marketing, marketing strategy, email marketing, and call center services, the company helps clients improve their online presence, increase efficiency, and drive revenue growth. By leveraging its team of skilled professionals, Avian BPO ensures seamless project execution, timely delivery, and exceptional customer support.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Euro Glass is a leading manufacturer of high-quality glass products, providing innovative solutions for residential and commercial buildings. The company specializes in tempered glass, laminated glass, insulated glass, and decorative glass, as well as aluminum windows, doors, and partitions. Euro Glass offers various services, including call center services and business services, to meet the needs of its clients. With a focus on quality, durability, and aesthetics, Euro Glass's systems are designed to provide exceptional performance, making them ideal for modern architectural designs.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Bangla Trac Communications Limited is a leading provider of business services and call center solutions. With over a decade of experience, the company has established itself as a trusted partner for organizations seeking to improve their communication and customer engagement. By leveraging its expertise in technology and innovation, Bangla Trac enables businesses to streamline their operations, enhance customer satisfaction, and drive revenue growth. The company's services include business process outsourcing, telemarketing, and call center management, all designed to help clients achieve their goals and succeed in today's competitive marketplace.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Transform your business with The Brand Maker's innovative solutions. Our expert team offers comprehensive services in mobile app development, e-commerce development, and more. With years of experience in crafting compelling brand stories, we help businesses like yours build a strong online presence. From UI/UX design to digital strategy development, our range of services caters to diverse client needs. By leveraging our expertise in branding, graphic design, and marketing strategy, you can tap into new revenue streams and expand your customer base. Our mission is to deliver exceptional results that drive business growth and success.
team of 2 - 10 people
5 years of industry experience
rate $100 - $150 / hr
min project budget $10k
HRC Technologies Limited (IGW) connects businesses to global opportunities through its comprehensive IT services and consulting. With a strong foundation in business services, call center solutions, and more, this company helps organizations achieve their goals efficiently. By leveraging the latest technologies and tools, HRC provides clients with enhanced communication channels, streamlined operations, and improved customer experiences. The company's expertise spans various industries, including those that require specialized IT support and consulting. Whether it's setting up a new business or expanding an existing one, HRC Technologies Limited (IGW) is committed to delivering tailored solutions that meet the unique needs of its clients.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Call Center Bangladesh provides top-notch Business Services and Call Center Services to clients across various industries. Their services can benefit clients by enhancing their customer experience, increasing sales, and improving operational efficiency. With years of expertise in the industry, they have established themselves as a trusted partner for businesses looking to streamline their operations. Their team of experts is dedicated to delivering personalized support and ensuring that every client's needs are met. By leveraging their innovative solutions, clients can gain a competitive edge in the market and achieve their goals. Whether it's managing customer inquiries or processing transactions, Call Center Bangladesh has got you covered.
team of 26 - 50 people
8 years of industry experience
contact for pricing
contact for pricing
360-supports provides top-notch call center services to help businesses grow and thrive. The company offers a range of services, including tele marketing, appointment setting, lead generation, and inbound marketing, all designed to meet the unique needs of each client. By partnering with 360-supports, businesses can benefit from increased customer engagement, improved sales conversion rates, and enhanced brand awareness. With a focus on delivering exceptional customer service and support, 360-supports helps clients reduce operational expenses and expand revenue streams without compromising quality. The company's team of experienced professionals is dedicated to building strong connections with clients and their customers, ensuring a seamless operation as one firm providing BPO services to SMEs and global corporations.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $10k
Ignite Tech Solutions is a premier provider of business process outsourcing (BPO) services. The company offers a comprehensive range of solutions, including telemarketing, customer service outsourcing, call center services, and sales outsourcing. With a focus on delivering exceptional results, Ignite Tech Solutions helps businesses grow by identifying and meeting their prospects. Leveraging its expertise in B2B and B2C lead generation, the company provides actionable insights to drive business growth. Through its team of dedicated professionals, Ignite Tech Solutions delivers high-quality services that cater to the unique needs of each client. By partnering with Ignite Tech Solutions, businesses can enhance customer satisfaction, increase revenue, and gain a competitive edge in the market.
team of 101 - 250 people
6 years of industry experience
contact for pricing
min project budget $5k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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