Leading agencies include BMPB France, E-Commerce-Support.com, PRO CONTACT, ImaginePartners and Webhelp. A total of 18 Call Center Services providers in France are ready to help. They serve clients such as Healthcare, Various industries, B2B, Travel, Retail, Medical, Fintech, Finance, Fashion and Business. Local internet speeds average 290.75 Mbps, supporting fast development and collaboration. Average local salaries are around $30,366, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 18 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Blueway Software offers a comprehensive range of services to help businesses streamline their operations and improve decision-making. Their Business Services enable organizations to modernize their systems, increase productivity, and accelerate digital transformation. The company's Call Center Services provide efficient communication channels for clients, enhancing customer experience. By leveraging Blueway's solutions, businesses can gain a unified view of their data, automate processes, and expose APIs on a low-code platform. This enables them to make informed decisions, reduce errors, and increase efficiency.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Proxiad SEE helps businesses thrive in today's digital landscape by providing a range of services. With expertise in web and software development, mobile app development, e-commerce development, big data and business intelligence, testing services, robotic process automation, IT consulting, cloud consulting, and more, they enable clients to streamline their operations, boost productivity, and enhance customer experience. By leveraging cutting-edge technologies such as software development frameworks and programming languages, Proxiad SEE empowers businesses to make informed decisions, drive growth, and stay ahead of the competition.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
contact for pricing
MARS Marketing develops customized external commercial development and client satisfaction services for clients. This results in improved customer relationships and increased profits.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Force Plus is a digitally driven commercial agency specializing in business services, customer service outsourcing, digital marketing, search engine optimization (SEO), social media marketing (SMM), call center services, sales outsourcing, and more. By leveraging its expertise and digital capabilities, the company helps clients enhance their online visibility, identify leads, and attract new customers. Its lead management solutions enable businesses to streamline their sales processes and improve customer experiences. With a focus on innovation and technology, Force Plus has been providing exceptional service to its clients since 1983.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
min project budget $1k
Optim Office provides expert office management solutions to help businesses gain more productivity and flexibility. Their services include customer service outsourcing, call center services, sales outsourcing, and business services. By partnering with Optim Office, companies can delegate non-core tasks to experienced professionals, allowing them to focus on their core activities. This results in increased efficiency, improved customer satisfaction, and enhanced competitiveness. Optim Office's team of experts is available to provide support 24/7, ensuring that businesses receive the level of service they need to succeed.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Word-Connection SARL provides professional Japanese translation and localization services to help businesses connect with their international audience. Their team of expert linguists delivers polished and unified documents, digital content, and videos that retain the original quality and character while adapting to the new market. The company offers a range of services including testing services, business services, graphic design, search engine optimization, call center services, Japanese translation, localization, and more. By working closely with clients, Word-Connection SARL ensures that their messages are delivered on time without sacrificing quality or style.
team of 2 - 10 people
9 years of industry experience
rate $50 - $75 / hr
min project budget $1k
Batvoice provides expert call center services to enhance customer experience. By offering Business Services, Customer Service Outsourcing, and Call Center Services, they help businesses streamline their operations and improve client satisfaction. With advanced technologies like AI-powered Emotion & Speech Analytics, Batvoice enables companies to analyze appels, identify trends, and make data-driven decisions. This leads to increased efficiency, reduced costs, and improved overall performance.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $100k
ATALIAN Interactive is a leading provider of business solutions, offering expertise in customer service outsourcing, call center services, sales outsourcing, and more. By externalizing functions such as support and operations, businesses can improve efficiency, reduce costs, and enhance client satisfaction. This approach enables companies to focus on core activities while leveraging specialized teams for technical assistance and capitalizing on scalable infrastructure. With a proven track record of success, ATALIAN Interactive empowers clients to achieve their goals through optimized processes and personalized service.
team of 101 - 250 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
BMPB France offers a range of services to support business development, including B2B prospecting, e-marketing solutions, and outsourced customer relations. Their expertise enables clients to attract new customers, develop new markets, and retain existing ones. By leveraging their database of pre-qualified prospects, BMPB France helps businesses focus on their core activities. With a strong presence in the industrial and tertiary sectors, BMPB France provides tailored targeting solutions based on criteria such as company size, location, and number of employees. Their services can benefit clients by increasing turnover, generating regular growth, and strengthening market visibility.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Wecall provides high-quality customer service and e-commerce solutions to businesses. Their services include telesecrétariat médical, call center services, customer service outsourcing, and e-commerce development. By externalizing their apps and emails, clients can focus on their core business while benefiting from a professional and efficient service. Wecall's team is experienced in managing multiple channels and languages, ensuring seamless communication with clients and customers.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
CmonDoc offers a comprehensive range of services to transform the healthcare industry. By externalizing telephonic permanence and digital transformation, they help professionals in the healthcare sector improve their daily operations and patient care. With a focus on providing quality services, CmonDoc enables doctors to concentrate on their patients without interruptions. Their team of experts develops personalized solutions to cater to specific needs, resulting in enhanced productivity and better patient outcomes.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Consistent provides cloud-based contact centre solutions that help businesses develop their revenue and foster client loyalty. With Consistent's CCaaS, clients can enjoy standard and advanced features without the need for on-premise infrastructure installation. The company offers flexible deployment options, multilingual support, and a dedicated customer care team. By leveraging Consistent's technology, businesses can streamline their operations, enhance customer experience, and improve overall efficiency.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
E-Satisfaction helps businesses reinvent their customer experience by combining the best of technology and humanity. With expertise in call center services, digital strategy development, sales outsourcing, and more, clients can expect personalized experiences that drive satisfaction and loyalty. From minor adjustments to large transformations, E-Satisfaction provides tailored solutions that boost business performance. By leveraging data analytics and technology, businesses can gain a competitive edge and generate leads. The company's team of experienced professionals ensures exceptional service delivery and customer satisfaction.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $10k
E-Commerce-Support.com offers a range of services to support online businesses and their customers, including customer service outsourcing, call center services, and business services. By providing these services, they enable companies to focus on growth and expansion without the need for full-time staff or daily screen time. With precise payment and inventory management, suppliers, and 3PL management handled, E-Commerce-Support.com saves businesses time and resources. Their language skills allow them to support new market ventures in Francophone countries and cater to international customers. By utilizing the software and platforms required, they are available every day as an extension of their clients' teams. Whether small or large, E-Commerce-Support.com's tailored approach can work with any business, including SMEs and e-commerce businesses.
team of 2 - 10 people
2 years of industry experience
rate $25 - $50 / hr
contact for pricing
Préposé provides high-quality telephonic services to businesses, ensuring they never miss an important call. With its cutting-edge technology and team of experienced professionals, Préposé helps companies optimize their daily operations, reduce costs, and improve customer satisfaction.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Imagine Partners offers a range of services to help businesses thrive in today's digital landscape. The company provides software development, AI development, business services, and call center services, helping clients to stay ahead of the curve. By leveraging its expertise in these areas, Imagine Partners enables companies to improve efficiency, enhance customer experience, and drive growth. With a focus on innovation and customer delivery, the company works closely with clients to understand their unique needs and develop tailored solutions that meet their specific requirements.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
PRO CONTACT provides personalized customer service solutions to help businesses succeed. Their services include business services, customer service outsourcing, and call center services. These services enable businesses to improve their client relationships, increase revenue, and streamline operations. With PRO CONTACT's expert team, companies can focus on their core activities while relying on a dedicated partner for customer service needs. By leveraging advanced tools and technologies, PRO CONTACT's solutions help businesses adapt to changing market conditions and stay ahead of the competition. Whether it's prospection B2B or externalizing client relations, PRO CONTACT offers customized support to meet individual company needs.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyFrance boasts a vibrant digital agency ecosystem, driven by robust innovation, creativity, and technological advancement. French digital agencies provide a wide range of services including web and app development, digital marketing, UX/UI design, and e-commerce solutions. Paris, Lyon, and Marseille serve as major hubs, hosting prominent agencies such as Publicis Groupe, Havas, and smaller innovative boutiques like Dagobert and Emakina.FR.
The digital advertising market in France is rapidly growing. According to Statista, digital ad spending reached approximately €9.3 billion in 2022, marking a 10% increase from the previous year. Additionally, mobile advertising accounted for nearly 66% of total digital ad expenditures, emphasizing the importance of mobile-first strategies.
French digital agencies are increasingly adopting data-driven techniques and artificial intelligence solutions to enhance customer targeting and campaign efficiency. Moreover, sustainability-focused campaigns and responsible digital practices have emerged as significant trends, shaping the services provided by many agencies.
The French digital agency landscape faces several challenges, including intense competition, talent shortages in skilled digital professionals, and evolving privacy regulations such as GDPR compliance. Furthermore, economic uncertainties in Europe may impact client budgets, necessitating agile and adaptive service offerings from agencies.
However, significant opportunities also exist:
In conclusion, despite competitive challenges, France's digital agency sector shows promising growth potential, driven by innovation, strategic adaptation, and expanding digital needs in local and international markets.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.