Explore 57 companies in Germany providing Call Center Services services!

Leading companies include enVoice, Azur Dialog, Voxpark GmbH, LetterHouse GmbH and DCS Communication Center. A total of 57 Call Center Services providers in Germany are ready to help. They serve clients such as Various industries, Retail, Handel, Healthcare, B2B, Varies, Fintech, Finance, E-commerce and Technology Industry. Local internet speeds average 145 Mbps, supporting fast development and collaboration. Average local salaries are around $39,000, reflecting market rates.

G
Tbilisi, Georgia

Gegidze Digital Agency provides comprehensive digital solutions for businesses, empowering them to grow and sustain in a rapidly changing world. With expertise in web and software development, mobile app development, IT staff augmentation, and more, the agency helps clients innovate and outperform in the modern market. From creating beautiful UX/UI designs to delivering high-quality services, Gegidze's team of experts is dedicated to transforming traditional business operations with digital technology. By focusing on tailored approaches for companies of any size and shape, Gegidze equips clients with top-performing developers, designers, and marketing experts. The agency also offers staff augmentation services, allowing businesses to build their in-house teams quickly and efficiently. With a strong presence in Georgia, Gegidze is trusted by 100+ companies and is committed to delivering the best digital experience across the world.

team of 26 - 50 people

8 years of industry experience

rate $25 - $50 / hr

min project budget $10k

V
Berlin, Germany

voxpark GmbH offers mini-jobs for a variety of projects. This allows employees to work on multiple tasks and switch between different roles. The company provides customers with the opportunity to outsource their projects to experienced professionals. With flexible working hours, employees can balance their job with other responsibilities. The company's services include project management, customer support, and IT services. These services benefit clients by providing them with a reliable and efficient way to manage their projects. voxpark GmbH is known for its expertise in various areas such as mobile device repairs, electronics, and software development.

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

S
Frankfurt, Germany

Servo data provides expert management of sensible data, offering a range of services to support clients in various industries. This includes call center services and business services, allowing customers to receive prompt assistance 24/7. The company's focus on sensitive data ensures confidentiality and security. With over 45 years of experience, Servo data offers flexible solutions for businesses handling sensitive information. The team provides personalized attention to each client's needs, ensuring effective management of their data. By partnering with Servo data, clients can benefit from improved operational efficiency and reduced risk associated with data management. Servo data's services cater to various industries, including payment, fintech, healthcare, energy, trade, travel, and public institutions.

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

C
Mainz, Germany

Cloudsecretary ist ein innovatives Telefondienstleistungsunternehmen, das effektive Kommunikationslösungen für Unternehmen und Einzelpersonen bietet. Mit seinen modernen Technologien und erfahrenen Fachkräften ermöglicht Cloudsecretary eine optimale Erreichbarkeit und Kommunikation. Durch die Integration von Expertise, Flexibilität und Kosteneffizienz kann Cloudsecretary bei der Umsetzung von Telefondienstleistungen einen entscheidenden Vorteil bieten. Durch die effektive Nutzung von Telefondiensten können Unternehmen ihre Geschäftsziele erreichen und ihre Kunden besser bedienen. Cloudsecretary hilft dabei, Kommunikationserfahrung neu zu definieren und den Schlüssel zum Geschäftserfolg zu finden.

team of 2 - 10 people

unknown

contact for pricing

min project budget $1k

E
Tübingen, Germany

EDVLAB Communications provides professional call center services to international clients, offering a range of solutions including inbound and outbound services, telefonschulung, and telemarketing. The company's experienced team uses advanced tools and technology to deliver high-quality results, ensuring that clients achieve their marketing goals. With expertise in customer service outsourcing, direct marketing, and call center services, EDVLAB Communications helps businesses thrive in the global market.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

Premium customer service is the cornerstone of a successful eCommerce experience, and PVS Relationship Services provides expert solutions to help businesses achieve this goal. Their team of experienced professionals specializes in creating tailored customer care strategies that drive loyalty and engagement. By focusing on delivering exceptional customer experiences, they help companies like yours build lasting relationships with their customers and increase sales. With years of expertise in the eCommerce industry, PVS Relationship Services offers a comprehensive range of services including social media marketing, marketing strategy, call center services, and more.

team of 26 - 50 people

7 years of industry experience

contact for pricing

contact for pricing

D
Frankfurt, Germany

Dialogistiker offers a range of services to help businesses succeed in the digital age. Their expertise includes social media marketing, email marketing, mobile and app marketing, call center services, and business services. These solutions can benefit clients by increasing brand awareness, driving website traffic, and generating leads. With Dialogistiker's assistance, companies can create personalized dialogues that engage their target audience and ultimately drive sales.

team of 26 - 50 people

60+ years of industry experience

contact for pricing

contact for pricing

n
Nieder-Olm, Germany

nxt milestone supports businesses throughout all phases of growth. With the right corporate financing, you can secure long-term benefits. The company provides Business Services, Call Center Services, and Sales Outsourcing to help clients achieve sustainable growth. By combining expertise in business financing and management with specialists' knowledge, nxt milestone offers pragmatic solutions for sound business growth.

team of 2 - 10 people

5 years of industry experience

rate $25 - $50 / hr

min project budget $5k

L
Garching bei München, Germany

Specializing in business development, digital marketing, email marketing, event marketing, call center services, and sales outsourcing for IT companies. LetterHouse provides telemarketing, lead generation, and customer acquisition support to software and IT service providers. Their expertise lies in B2B sales outreach, marketing automation, and event management. By partnering with LetterHouse, businesses can increase their online presence, generate high-quality leads, and drive revenue growth.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Stuttgart, Germany

Providing comprehensive contact center services, Euro Union Assistance GmbH enables businesses to deliver exceptional customer experiences through personalized support and efficient communication. By leveraging cutting-edge technology and expert knowledge, the company helps clients streamline their operations and focus on core competencies. This includes business services, customer service outsourcing, and call center services that cater to diverse industries, such as various sectors of the economy. With a strong focus on employee development and customer satisfaction, Euro Union Assistance GmbH sets high standards for quality and reliability in its services.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

C
Hamburg, Germany

Cell it! provides innovative Big Data & BI, Business Services, Advertising, Call Center Services, and Sales Outsourcing to empower businesses. With its cutting-edge technologies and expertise, the company helps clients make data-driven decisions, drive growth, and improve customer satisfaction. By leveraging its services, companies can gain a competitive edge, increase efficiency, and enhance their overall performance.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

q
Frankfurt, Germany

Quotapoint GmbH Frankfurt is a leading provider of market research services, offering full digital and face-to-face solutions for qualitative research. The company's innovative approach to research enables businesses to identify their target groups accurately. With in-house recruitment and cutting-edge interview platforms, quotapoint ensures that clients receive high-quality results. Services include call center outsourcing, sales outsourcing, business services, and market research. These services benefit clients by providing actionable insights into consumer behavior, market trends, and competitor analysis. By leveraging advanced digital tools and technical support, businesses can make informed decisions and stay ahead of the competition.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

m
Bremen, Germany

maXima Service provides comprehensive business services, including customer service outsourcing, call center services, and sales outsourcing. These services enable businesses to streamline their operations, enhance customer satisfaction, and drive revenue growth. By leveraging maXima's expertise in inbound, outbound, and full-service solutions, companies can focus on core activities while benefiting from optimized communication channels.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

K
Frankfurt, Germany

Kuck Schmidt provides expert call center services to support business success. Their contact center solutions focus on delivering high-quality customer experiences, enhancing communication, and streamlining operations. By leveraging their expertise in inbound and outbound calls, Kuck Schmidt helps businesses improve efficiency, reduce costs, and increase revenue. With a strong emphasis on modern communication strategies, they cater to various industries, including healthcare, medical services, and more. Their comprehensive services enable companies to provide exceptional customer care, simplify their structures, and achieve long-term success.

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

S
Berlin, Germany

Snubes provides a comprehensive outsourcing platform for businesses seeking to optimize their customer service operations. By leveraging AI-powered features and expert management services, clients can enjoy improved call quality monitoring, streamlined provider selection, and optimized project success rates. With Snubes' platform, companies can find the perfect match for their needs, whether it's inbound or outbound outsourcing, back-office support, or global expansion. By partnering with Snubes, businesses can benefit from increased efficiency, reduced costs, and enhanced customer satisfaction.

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

S
Garching bei München, Germany

Startup Campus Germany GmbH empowers businesses to successfully enter and thrive in the DACH market by providing comprehensive, expertly executed market entry strategies. Tailored to unique client needs, these strategies enable businesses to gain a competitive edge through deep insights into key players, events, and databases. Leveraging native German-speaking sales teams and state-of-the-art IT technologies, Startup Campus Germany GmbH offers services that include market research, customer service outsourcing, marketing strategy, call center services, and more. These services help clients find their first customers, design and implement sales funnels, identify best distribution channels, and expand their businesses in Germany and the DACH region.

team of 2 - 10 people

7 years of industry experience

rate $50 - $75 / hr

contact for pricing

C
Frankfurt, Germany

Communis GmbH provides business services and call center services to clients, enabling them to focus on their core operations. By outsourcing these services, businesses can streamline their processes and improve customer relationships. Communis's sales agents work closely with clients to understand their needs and provide personalized solutions. With a focus on service and support, Communis helps clients build strong customer loyalty and drive long-term growth. The company's team is committed to delivering high-quality services that meet the unique needs of each client.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

e
Oberursel, Germany

enVoice helps IT/OT-hersteller and systemhäuser optimize their sales funnels with a strategic partnership. With methodical, vertriebliche, and fachliche expertise, they identify latent customer needs and bind them early on. This approach ensures planable and continuous growth of market share to leadership position. enVoice specializes in B2B-neukundenakquise for IT-infrastructure and OT-solutions. Their focus is on high-quality sales storytelling for software solutions. By leveraging their expertise, clients can achieve durable and planable revenue growth.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

min project budget $1k

O
Hamburg, Germany

OnGoingMedia GmbH is a reputable online agency based in Hamburg, offering comprehensive e-commerce solutions to numerous national and international clients. With over 25 years of experience in the German and European market, they provide expert services in Lotterie- und Wett-Plattformen management. Their team boasts an extensive knowledge of E-commerce, Glücksspielvermittlungsmarkt, and business operations. By partnering with OnGoingMedia GmbH, businesses can capitalize on lucrative e-commerce opportunities, enhance customer engagement, and improve overall market competitiveness. Their services cater to various industries, including entertainment, gaming, and retail.

team of 2 - 10 people

20+ years of industry experience

rate $150 - $200 / hr

min project budget $10k

P
Rathcoole, Ireland

Prosupo provides leading German Call-Center & Virtual Staffing Solutions to help businesses deliver a competitive advantage through deeper customer connections. Their CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. The company offers various business services, including Customer Service Outsourcing, Branding, Social Media Marketing, and Call Center Services. These services can benefit clients by providing them with a team of professionals who provide expertise across various business domains. This allows companies to focus on their core activities while maintaining high-quality customer interactions. Prosupo's organizational ethos emphasizes fostering an environment where mutual respect and genuine concern pave the way for collaborative success.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $1k

A
Bremen, Germany

Azur Dialog has been a leading provider of business services, call center services, and sales outsourcing solutions for over 20 years. Their expertise lies in delivering high-quality customer communication and organizational support to businesses. With a focus on customer-centric approaches, Azur Dialog helps clients streamline their operations, improve customer engagement, and drive revenue growth. By leveraging their skills in customer-oriented communication and organization, businesses can enhance their overall performance and achieve their goals.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Karachi, Pakistan

Scalemill provides a complete inside sales experience from outbound prospecting to appointment-setting and client acquisition, helping SaaS brands connect with potential customers to reach their sales targets. With expertise in business services, customer service outsourcing, call center services, and sales outsourcing, Scalemill offers personalized solutions to businesses. This enables clients to focus on product development while leveraging Scalemill's team of professionals to generate leads effectively. By utilizing digital platforms and up-to-date software, Scalemill facilitates client acquisition and customer support. The company prides itself on innovation and successful projects, aiming to ensure the success of its clients' goals.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

DCS Communication Center offers a range of services to help businesses succeed. Their expertise includes business outsourcing, customer service outsourcing, market research, call center services, and sales outsourcing. These services enable companies to improve their efficiency, reduce costs, and enhance customer satisfaction. With over 25 years of experience, DCS provides high-quality solutions that cater to the diverse needs of various industries. The company's team of experts is dedicated to delivering exceptional results, ensuring a seamless client experience.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

DIREKTE Service Management GmbH provides Business Services and Call Center Services to help businesses operate smoothly. By offering personalized and efficient solutions, they enable their clients to focus on growth and development. Their services include managing customer inquiries and providing technical support. This allows businesses to improve customer satisfaction and reduce operational costs. With a strong presence in the Stuttgart area, DIREKTE Service Management GmbH is well-positioned to meet the needs of local businesses. By leveraging their expertise in Business Services and Call Center Services, companies can streamline their operations and achieve greater success.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

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Tips for Hiring Call Center Services Agencies in Germany

Expert guidance to help you find the perfect Call Center Services agency partner for your project in Germany from 57 available options

Define Your Goals

Before contacting Call Center Services agencies in Germany, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Call Center Services Services in Germany

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
57

Market Size

Call Center Services agencies in Germany

Market standard
$2,619

Average Budget

Typical project investment

Competitive rates
$35/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Call Center Services services demand

Current Market Trends
  • Call Center Services services are experiencing high demand in Germany
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Call Center Services projects in Germany:

IndesignHP-IndigoIT-SolutionsApple Mac OSiPhone RepairCloud PlatformBranding ToolsVirtualisierungApovena Web-HubMicrosoft Windows
Regional Advantages in Germany
Local Market Knowledge
Deep understanding of Germany business culture and customer preferences
Time Zone Alignment
Real-time collaboration and faster response times
Face-to-Face Meetings
Option for in-person collaboration when needed

Frequently Asked Questions

Common questions about finding and working with Call Center Services agencies in Germany (57 available)

Popular locations for Call Center Services agencies

Explore top locations where agencies offer Call Center Services

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