Leading agencies include VPS GROUP, Suoramarkkinointi Mega Oy, Dynava Oy, Webhelp and HUONE Meeting and Event Venues. A total of 7 Call Center Services providers in Helsinki, Finland are ready to help. They serve clients such as Sales, Energy, Fintech, Fashion, Tech Firm, Ecommerce, E-commerce, Businesses, IT services and Waste Management. Local internet speeds average 155 Mbps, supporting fast development and collaboration. Population of Helsinki, Finland is 657,291. Average local salaries are around $4,112, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 7 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
LeadDesk provides a Cloud Contact Center Solution for high-volume sales and customer service, equipping teams with the tools to manage conversations efficiently. The solution utilizes AI-powered features, allowing agents to handle multiple channels as one, ensuring seamless communication. LeadDesk's Contact Center as a Service platform ensures high-quality audio and 99.95% uptime, guaranteeing fast operations and data security. With its scalable infrastructure, LeadDesk meets regulatory requirements in each market, protecting both businesses and clients' data. The company offers business services and call center solutions to help organizations improve agent efficiency, streamline operations, and enhance customer service.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Dynava Oy provides business services, including customer service outsourcing and call center services. This expertise enables clients to focus on their core activities while ensuring exceptional customer experiences. With Dynava's help, businesses can unlock their full customer service potential, sustain growth, and develop profitable relationships with customers. Dynava's team of experts in various industries offers personalized solutions for managing customer inquiries, sales, and more.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
contact for pricing
HUONE offers a platform for high-quality face-to-face meetings and events. The company provides business services, event marketing, and call center services. These services bring value to customers by offering exhilarating spaces, all-inclusive service, and an easy online-booking system. HUONE's know-how for high-quality face-to-face encounters is also a key benefit. By using HUONE's platform, clients can expect better meetings and events that deliver higher value. This results in increased productivity, improved communication, and enhanced client satisfaction.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
VPS Group provides expert human resources solutions for businesses, including recruitment services and employment law advice. With over 30 years of experience in the industry, VPS Group offers a range of services to help businesses manage their workforce effectively. Their team of experts can provide guidance on all aspects of human resources, from recruitment and training to payroll and benefits. By partnering with VPS Group, businesses can ensure they have access to skilled and motivated staff, which can lead to increased productivity and improved bottom line results.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Freedomly enables entrepreneurs and businesses to achieve their goals by providing a range of services. Web & software development, mobile app development, e-commerce development, and IT staff augmentation are just a few areas where the company excels. By leveraging these services, clients can increase efficiency, reduce costs, and improve customer satisfaction. With expertise in branding, advertising, and marketing strategy, Freedomly helps businesses stand out in a competitive market. Whether it's search engine optimization, social media marketing, or content marketing, the company provides tailored solutions to meet each client's unique needs. By partnering with Freedomly, businesses can focus on growth and innovation while leaving the technical aspects to the experts.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
Suoramarkkinointi Mega Oy is a leading provider of business services, offering innovative solutions for call center operations and sales outsourcing. With over 30 years of experience, they have helped numerous clients achieve success through efficient customer service and effective marketing strategies. Their team of experts provides personalized support to businesses of all sizes, ensuring seamless operations and exceptional client satisfaction. By leveraging cutting-edge technology and tailored approaches, Suoramarkkinointi Mega Oy enables companies to expand their reach, boost sales, and strengthen their market position.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
min project budget $1k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Helsinki from 7 available options
Before contacting Call Center Services agencies in Helsinki, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
Market Size
Call Center Services agencies in Helsinki
Average Budget
Typical project investment
Hourly Rate
Standard hourly pricing
Demand
Call Center Services services demand
Most requested skills for Call Center Services projects in Helsinki:
Common questions about finding and working with Call Center Services agencies in Helsinki (7 available)
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.