Leading 19 companies in Kyiv, Ukraine for Call Center Services services!

Leading agencies include Profcallcenter, Brebeneskul Consulting, A.R.C.E. Contact Center, ICC and Leadium. A total of 19 Call Center Services providers in Kyiv, Ukraine are ready to help. They serve clients such as Agro, Banks, Finance, FinTech, Startups, Transport, Technology, Healthcare, Woodworking and Oil and Gas. Population of Kyiv, Ukraine is 2,952,301.

Average starting budget
$9,846
while min. project budget is $500
based on 19 profiles
Average hourly rate
$17
and starting from $10 / hr
based on 19 profiles
Popular skills
AIRPADSPPhoneEmailChatbotInternetGO PlatformWeb CallerIDDeep Learning
Key technical proficiencies
based on found companies
Also specialize in
Business Services (19)Call Center Services (19)Customer Service Outsourcing (9)Sales Outsourcing (7)Email Marketing (6)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Trusted by
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Found 19 matching agencies

C
Denver, United States

CIENCE Technologies empowers businesses to grow their revenue through its cutting-edge B2B lead generation platform and services. With a vast array of tools, skills, and strategies, CIENCE helps companies construct sales pipelines that deliver dependable outcomes. The company's innovative approach combines precise research, multi-channel outreach, and AI-enhanced campaigns tailored for key target accounts. By harnessing the power of its cutting-edge GO Platform, businesses can enhance their SDR teams, streamline sales processes, and boost revenue. Whether opting to manage SDR activities internally or leveraging CIENCE's specialized services, companies can trust that they are working with a seasoned expert in demand generation.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $1k

B
Denver, United States

Belkins is a leading B2B lead generation agency that helps businesses scale their operations with consistent streams of vetted business leads. With expertise in digital marketing, advertising, and call center services, they provide tailored solutions to meet the unique needs of each industry. By utilizing cutting-edge tools and techniques, Belkins delivers best-in-class solutions that enable companies to unleash their sales potential and achieve growth. Their dedicated team of SDRs qualifies leads, books appointments, and ensures every prospect is informed and ready to meet with their sales representatives. With over 1,000 industry leaders as members, Belkins provides a network of experienced professionals who share tried and true growth tactics and insights.

team of 26 - 50 people

8 years of industry experience

contact for pricing

min project budget $1k

H
Lexington, United States

Helpware provides a range of innovative services to transform customer experiences, from AI development and cybersecurity to business services and customer service outsourcing. Their AI solutions enable businesses to automate, personalize, and enhance their data, while their cybersecurity technology protects sensitive information. By leveraging their expertise in human task support, Helpware helps clients create superior customer experiences, drive growth, and achieve a strong brand presence.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $5k

R
Kyiv, Ukraine

Respeecher provides voice cloning software for content creators, allowing them to replicate any voice with high accuracy. The company's technology uses proprietary deep learning techniques to produce realistic synthetic speech. This enables clients to create perfect voice matches for their projects, reducing the need for re-recording and saving time and resources. Respeecher's services include call center services, which can benefit businesses looking to improve customer engagement. By using Respeecher's voice cloning technology, companies can provide personalized experiences for their customers, increasing brand loyalty and retention. The company's expertise in artificial intelligence and machine learning enables it to master every aspect of the target voice, resulting in indistinguishable synthetic recordings.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

M
Kyiv, Ukraine

A reliable business process outsourcing (BPO) company in Ukraine, Mobilunity BPO has been supporting clients globally since 2010. Skilled at finding and hiring the right professionals to perform various tasks, from data labeling to customer care and account management. With over 10 years of experience in marketing and customer support services, the company is well-equipped to build dream teams for startups and large companies alike. Mobilunity BPO offers a hassle-free process of hiring remote assistants, including outsourced recruiting and HR services, data labeling for ML/AI projects, and more.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

P
Kyiv, Ukraine

Pro-Consulting offers a comprehensive range of services to help businesses achieve their goals. The company's expertise includes market research, call center services, and business consulting. By leveraging its extensive experience and cutting-edge tools, Pro-Consulting enables clients to make informed decisions and drive growth. Its team of experts provides tailored solutions for various industries, from conducting market analysis to developing effective marketing strategies. With over 2000 analytical studies prepared for clients since its inception in 2004, Pro-Consulting has established itself as a trusted partner for businesses seeking strategic guidance.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Warsaw, Poland

Simply Contact provides customer support outsourcing services to help businesses deliver efficient and effective communication with their customers. Their services include customer service outsourcing, call center services, and business services, designed to boost customer satisfaction, maximize service efficiency, and reduce operational costs. By leveraging their expertise in project management, analytics systems, and crisis management, Simply Contact's clients can optimize their business processes while maintaining a high level of quality assurance.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

B
Kyiv, Ukraine

BSG provides a comprehensive enterprise communication platform to businesses, enabling them to improve client engagement and experience. With its robust features, the platform allows companies to send promotions and updates via Bulk SMS, create personalized transactional messages, and nurture friendly conversations with Two-Way SMS. The company also offers Website Tools to convert visitors into paid clients and auto SMS failover to reach offline users. Additionally, BSG's omnichannel messaging platform provides advanced filtering, segmentation, and fine-grained queries to explore customer data. This enables companies to set automated personalized retention campaigns and track performance with responsive analytics.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

G
Kyiv, Ukraine

Global Bilgi provides exceptional customer experience solutions, including IT services and consulting, business services, customer service outsourcing, and call center services. These services enable businesses to grow faster and achieve remarkable results. With over 80 trusted clients and more than 16 thousand customer experience professionals worldwide, Global Bilgi offers a unique opportunity for clients to make their customers happy. The company's in-house developed IT solutions, such as the omnichannel cloud call center platform Sirius and RPA, provide a competitive edge in the digital age. By partnering with Global Bilgi, businesses can benefit from its expertise in contact center outsourcing, customer service management, and IT solutions.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

L
Las Vegas, United States

Leadium provides a complete revenue advantage by offering business services, content marketing, email marketing, call center services, sales outsourcing, and more. These services help companies balance their team's needs with financial constraints, resulting in sustainable growth. Leadium's expert team helps businesses drive revenue through qualified sales appointments, increased sales demand, and strategic outbound partnerships.

team of 26 - 50 people

9 years of industry experience

contact for pricing

min project budget $1k

I
Kyiv, Ukraine

Introduct Group is a leading technology partner that delivers innovative solutions tailored to diverse needs. With expertise in web and software development, mobile app development, e-commerce development, testing services, business services, call center services, and more, the company helps businesses achieve their goals through efficient operations and streamlined processes.

team of 26 - 50 people

8 years of industry experience

rate $50 - $75 / hr

min project budget $100k

A.R.C.E. Contact Center is a leading provider of business services, customer service outsourcing, and call center solutions. By leveraging their expertise, businesses can free up time to focus on core goals while ensuring seamless customer interactions across various channels. With over 15 years of experience and a proven track record, A.R.C.E. offers customized contact center solutions that cater to the unique needs of each client. Their services include omnichannel communication, multilingual support, and COPC certification, ensuring maximum quality and efficiency. By partnering with A.R.C.E., businesses can improve customer satisfaction, reduce costs, and enhance their overall operations.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $1k

e
Kyiv, Ukraine

eCall Call Center provides a comprehensive range of services to businesses, including customer service outsourcing, sales outsourcing, and call center services. With over 18 years of experience, the company has established itself as a leading provider of high-quality contact center solutions. eCall's team of experts offers bespoke support to clients across various industries, including business services, customer service outsourcing, and call center services. By leveraging cutting-edge technology and a deep understanding of client needs, eCall helps businesses streamline operations, boost sales, and improve overall performance.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

L
Kyiv, Ukraine

LimTC offers a range of business services, including customer service outsourcing and call center services. These solutions provide businesses with the ability to outsource non-core functions, freeing up resources for more critical tasks. By leveraging LimTC's expertise, companies can improve efficiency, reduce costs, and enhance customer satisfaction. With a focus on relationship-building and credibility, LimTC helps clients achieve their goals through tailored partnerships. The company provides round-the-clock support, ensuring timely delivery of projects worldwide. This allows businesses to focus on growth while knowing that their projects are in good hands. By partnering with LimTC, companies can benefit from cost savings, improved quality results, and increased peace of mind.

team of 101 - 250 people

8 years of industry experience

contact for pricing

min project budget $5k

B
Copenhagen, Denmark

Brebeneskul Consulting offers a range of services to help businesses launch their next outbound campaign. Their team has a strong track record of servicing technology, finance, and venture-backed startups, making them an ideal partner for companies looking to expand their sales funnel. With expertise in lead generation, data cleansing, and enrichment, Brebeneskul can provide top-quality leads that are hand-curated and individually validated. This enables businesses to focus on converting those leads into sales. By leveraging Brebeneskul's services, companies can benefit from increased prospect vetting, shorter SDR onboarding times, and improved conversion rates.

team of 2 - 10 people

6 years of industry experience

contact for pricing

min project budget $1k

L
Chattanooga, United States

LeadBuds empowers businesses to achieve sustainable growth through innovative sales strategies. Their customized outreach services, including LinkedIn and email campaigns, connect decision-makers with targeted prospect messaging. By leveraging platforms like LinkedIn, Facebook, and Telegram, LeadBuds amplifies global reach and enhances brand visibility. With years of experience and a focus on metrics-driven results, LeadBuds provides scalable support for appointment setting, cloud computing expertise, and digital marketing services.

team of 2 - 10 people

8 years of industry experience

contact for pricing

min project budget $5k

I
Kyiv, Ukraine

ICC provides industrial cold calling and call center services to help businesses succeed. By leveraging their technical expertise, clients can tap into new sources of potential customers and overcome sales challenges with dealers. ICC's engineers have hands-on experience in the sale of industrial equipment, allowing them to provide tailored solutions for various industries such as metalworking, woodworking, plastics processing, oil and gas, food/drinks/cosmetics, and pharmaceutics. Their services can benefit clients by increasing sales, improving customer engagement, and enhancing overall business performance.

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

P
Kyiv, Ukraine

We are a professional customer service company that provides high-quality services to clients from all over the world. Our team of experienced professionals is dedicated to providing excellent customer support and ensuring that our clients receive the best possible service. We offer a wide range of services, including phone and email support, internet access, and more. Our goal is to provide reliable and efficient service to all our clients, and we strive to build long-term relationships with each of them. With years of experience in providing customer support, we have developed a reputation for being one of the best companies in the industry. We are committed to staying up-to-date with the latest technologies and trends, so that we can provide the most effective solutions for our clients. Our team is available 24/7 to assist you with any questions or concerns you may have. We take pride in our work and strive to exceed your expectations. If you need help with anything, don't hesitate to contact us.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

min project budget $1k

A
Kyiv, Ukraine

Adelina BPO offers a range of contact center solutions designed to meet the needs of businesses of all sizes. The company's mission is to provide 24/7 customer service that exceeds expectations. By leveraging cutting-edge technology and methodology, Adelina BPO provides cost-effective and scalable contact center services that improve customer satisfaction and drive business growth. With extensive experience in managing inbound and outbound calls, the company's skilled agents deliver exceptional service that feels like personalized support to customers. By partnering with Adelina BPO, businesses can enjoy increased efficiency, reduced costs, and improved customer loyalty.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $5k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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