Leading 3 companies in Shinjuku, Japan for Call Center Services services!

Leading agencies include tele-net corp., Tele-net Corporation and Digital Hearts Co., Ltd.. A total of 3 Call Center Services providers in Shinjuku, Japan are ready to help. They serve clients such as USA, I.T., DRTV, Retail, Europe, Telecom, Business, Financial, Cosmetics and Southeast Asia. Local internet speeds average 165 Mbps, supporting fast development and collaboration. Population of Shinjuku, Japan is 337,556. Average local salaries are around $25,882, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 3 profiles
Average hourly rate
$29
and starting from $10 / hr
based on 3 profiles
Also specialize in
Business Services (3)Call Center Services (3)Design (1)Advertising (1)Graphic Design (1)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

D

As a trusted partner in the digital world, Digital Hearts Co., Ltd. delivers innovative solutions to transform businesses. Their mobile app development services enable clients to create user-friendly experiences that drive engagement. The company's software development capabilities ensure seamless integration of technology into various industries. Cybersecurity & pentesting services protect clients' sensitive data from threats. Business services, customer service outsourcing, design, web design (UI/UX), graphic design, digital marketing, advertising, social media marketing (SMM), and call center services provide comprehensive support to clients. By leveraging their expertise, businesses can improve efficiency, enhance customer satisfaction, and gain a competitive edge in the market.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

contact for pricing

t
Shinjuku, Japan

tele-net Corp. offers a range of services to support businesses, including professional contact center services and call center services. Their team is designed to provide personalized support to clients' customers, available 24/7. The company prides itself on delivering exceptional customer service, built on 30 years of experience in the industry. With fully equipped workstations and dedicated agents, tele-net Corp. helps businesses succeed in a competitive market. By partnering with them, companies can benefit from flexible workforce management, cutting-edge technology, and cost-effective solutions.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

min project budget $1k

T
Shinjuku, Japan

Tele-net Corporation delivers business services and call center solutions that help businesses achieve their objectives. By providing a human touch, the company increases FCR ratings and revenue for its clients. With over 20 years of experience, Tele-net sets a new standard in customer service. Its goal is to understand customer needs and opinions, delivering personalized solutions and creating value through customer retention.

team of 101 - 250 people

30+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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