Leading agencies include Verticurl, Incall Systems Pte Ltd, MySigrid, One Pro Solution and Everise. A total of 18 Call Center Services providers in Singapore are ready to help. They serve clients such as Startup, Fintech, E-commerce, SME, MNC, B2C, B2B, Tech, SMEs and MNCs. Local internet speeds average 345.33 Mbps, supporting fast development and collaboration. Average local salaries are around $60,718, reflecting market rates.
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Found 18 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $100k
Callbox is a leading provider of outsourced B2B marketing and sales support services. It leverages human and artificial intelligence to help businesses close more deals and expand their reach. The company offers various services including customer service outsourcing, call center services, sales outsourcing, and business services. These services enable companies to streamline their lead generation process, increase conversion rates, and launch new products with impact. By partnering with Callbox, businesses can gain access to a global network of leads from top B2B markets across North America, Asia-Pacific, Latin America, and EMEA. The company's expertise in B2B marketing spans multiple regions including Singapore, ANZ, and Asia. With over 100M revenue generated for LATAM-based campaigns, Callbox is well-equipped to help EMEA's leading B2B brands scale and expand. The company has been instrumental in launching new products into the market and helping businesses streamline their lead generation process.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
MySigrid offers a suite of innovative services designed to empower entrepreneurs and small business owners. With our team of highly skilled virtual assistants, you can outsource tasks efficiently and focus on growing your business. Our services include dedicated Virtual Assistant support, bookkeeping, lead generation, customer success management, and more. By leveraging our expertise, you can streamline operations, increase productivity, and achieve greater success. Whether you're just starting out or scaling your existing business, MySigrid is here to help you navigate the challenges of entrepreneurship with ease.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Verticurl is a global organization that provides MarTech services to help businesses deliver valuable customer experience. With over 5,000 different tools and platforms at our disposal, we can customize the right technologies for each client's business needs. Our team of experts works closely with clients to ensure they are at the forefront of technology-driven marketing.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
Everise provides expert customer experience solutions to businesses, leveraging its extensive expertise in AI development, IoT development, IT services & consulting, business services, customer service outsourcing, call center services, and sales outsourcing. These services help clients streamline operations, reduce costs, improve customer satisfaction, and drive business growth.
team of 1000+ people
9 years of industry experience
contact for pricing
min project budget $250k
MarketOne International is a leading global B2B demand generation agency that offers a range of services to help businesses drive growth and conversions. Their big data & BI, business services, digital marketing, marketing strategy, conversion optimization, call center services, sales outsourcing, and account-based marketing (ABM) solutions are designed to help clients achieve their goals through targeted and effective marketing campaigns. By leveraging their expertise in telemarketing, automation platforms, and marketing analytics, MarketOne International can help businesses overcome common challenges such as migrating marketing automation platforms, optimizing MQLs, and improving customer experience. With a focus on delivering results-driven solutions, MarketOne International is the go-to partner for businesses looking to elevate their demand generation efforts.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Operatix accelerates growth for B2B software vendors by generating pipeline and revenue across the globe. Their high-performing Sales Development Teams specialize in helping clients accelerate growth through outbound sales development, lead qualification, marketing acceleration services, and channel acceleration services. With over 800 clients choosing their Pipeline Growth Solutions, Operatix offers global coverage, deep knowledge of the B2B tech market, and expertise in developing sales development teams. Their services benefit clients by increasing revenue, ROI on marketing activities, and providing local market coverage. Operatix's team of experts can help clients scale quickly, provide flexible SDR needs, and maximize conversion from lead to pipeline.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $5k
Antasis offers a range of business services, including call center outsourcing, that enable businesses to focus on their core operations while maintaining high levels of customer satisfaction. By leveraging Antasis' flexible and adaptive workforce, companies can tap into the power of technology to drive growth and innovation. With a culture of excellence, consumerism, continuous learning, and innovation, Antasis is committed to delivering exceptional support to its clients. The company's services can benefit businesses by providing 24/7 customer experience management, efficient back-office support, and tailored solutions that meet specific industry needs.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $5k
Ascendant Technologies provides comprehensive IT services, cybersecurity solutions, and unified communications to clients across various industries. The company excels in delivering innovative services tailored to meet diverse needs. Ascendant's range of services encompasses audio-visual, security, unified communications, and IT solutions. This enables efficient communication, engagement, and information delivery. By providing expert expansion, upgrades, and maintenance solutions, the company elevates IT systems for enhanced performance and reliability. Ascendant's comprehensive security measures protect against various threats, ensuring safety and peace of mind. With its advanced surveillance system solutions, the company ensures client satisfaction.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Incallsystems.com is a leading provider of business services, call center solutions, and lead generation expertise. Their omnichannel contact center solutions and database management tools help businesses unlock insights into their customer base, drive growth through targeted demand generation strategies, and improve the overall customer experience. With ISO certification and a commitment to quality, Incallsystems.com is a trusted partner for integrated marketing and customer solutions.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Scenes City Telesolutions helps businesses achieve their sales goals through effective telemarketing services. With over 40 years of experience, the company delivers personalized and effective solutions that meet unique client needs. Their team provides expert guidance on how to establish a robust and qualified sales pipeline, complementing in-house sales teams to maximize revenue growth. Telemarketing services offered by Scenes City Telesolutions include lead generation, product promotion, post-sale customer satisfaction, and initiating the sales process. This integrated program helps businesses achieve greater success, providing the human touch that digital mediums cannot match.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Wordsburg Translations offers fast, affordable, and quality translation services in Singapore. They pride their community of wordsmiths who understand the difference between 'mere translation' and 'choosing the right word'. With expertise in various formats and requirements, they provide certified translation, technical translation, business translation, medical translation, website translation, video translation, legal translation, beauty & lifestyle content, food menu translation, software apps translation, travel & tourism, marketing & advertising translation. They have worked with multiple businesses from various industries, each with different requirements, and have been highly satisfied with their services. Join these companies to receive professional translation service around the clock.
team of 2 - 10 people
9 years of industry experience
rate $150 - $200 / hr
min project budget $1k
iNovuus Technologies provides comprehensive IT services, cybersecurity solutions, call center services, and business consulting to meet the evolving needs of enterprises. Their focus on data protection and management empowers businesses to ensure data availability and recoverability, simplify regulatory compliance, and leverage predictive analytics for informed decision-making. With expertise in endpoint backup, disaster recovery, and cloud-first data protection, iNovuus Technologies helps clients navigate the challenges of growing data volumes and increasing security threats.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
LeadSniper offers a comprehensive email marketing platform designed to help B2B businesses connect with their target audience. With its innovative approach, precision targeting, and scalability, LeadSniper empowers companies to drive meaningful engagement, build relationships, and position themselves as trusted solution providers. By leveraging cutting-edge technology, extensive databases, and data-driven insights, LeadSniper delivers highly effective email campaigns that resonate with prospects and increase conversion rates.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
SMCBPO offers bespoke business process outsourcing solutions to startups, SMEs, and MNCs. With a bilingual team of multi-tasking professionals, they provide cost-effective outsourcing solutions for complex processes and multitasking positions. Their services cater to businesses looking to develop their operations in China with a bilingual support team. By leveraging PDPA and GDPR best practices, SMCBPO ensures the highest level of customer experience and data security. Their services include bilingual call center outsourcing, live chat support outsourcing, email support outsourcing, pre-sales support outsourcing, e-commerce support, social media customer service, and back office services.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $5k
At One Pro Solution, we offer a comprehensive range of services designed to help businesses thrive. Our team of experienced professionals provides top-quality products and services in commodity trade, heavy equipment, insurance, web & software development, business services, customer service outsourcing, call center services, sales outsourcing, social media marketing, search engine optimization, and web design. By leveraging our expertise and commitment to excellence, you can trust that your investments are secure and your business is well-supported. With us, you can enjoy peace of mind knowing that your needs are met and exceeded.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $1k
HRMS Singapore offers a Total & Integrated Human Resource Management System Solution to drive Operational Excellence. Their services include Software Development, IT Services & Consulting, Cloud Consulting, Business Services, and Call Center Services. These solutions provide single-point access to relevant information, payroll management, and real-time intelligence to inform critical business decisions.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
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Post your project — free & easySingapore's digital agency industry has rapidly grown, driven by the country's robust digital infrastructure and supportive government initiatives. As businesses increasingly embrace digital transformation, the demand for specialized digital marketing, web development, and digital consultancy services continues to expand.
According to Statista, Singapore's digital advertising market is projected to exceed US$1.3 billion in 2023, with a projected annual growth rate of 8.5% from 2023 to 2027. The increasing investment in digital channels reflects companies' shifting focus toward targeted digital strategies. Additionally, a recent IMDA report indicates that over 80% of Singaporean businesses are incorporating digital marketing services to enhance customer engagement and overall brand visibility.
Several notable trends shaping the digital agency landscape in Singapore include:
The digital agency sector in Singapore faces challenges such as intense competition, talent shortages, and rapidly evolving technology landscapes. Finding and retaining skilled digital professionals remains a significant hurdle, given the high demand for tech-savvy talent across industries.
However, the industry also presents considerable opportunities. The government's Smart Nation initiative and digital transformation incentives offer fertile ground for agencies to expand their service offerings. Furthermore, Singapore serves as a regional hub for multinational corporations, providing digital agencies ample chances to scale and gain regional market exposure.
Overall, the digital agency ecosystem in Singapore remains vibrant, supported by strong digital infrastructure, innovative technology adoption, and a dynamic business environment.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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