Leading agencies include Webhelp, Baltic Media Ltd and Quality Call. A total of 3 Call Center Services providers in Stockholm, Sweden are ready to help. They serve clients such as Fintech, Fashion, Tech Firm, Ecommerce, Private clients, Corporate clients and Governmental clients. Local internet speeds average 180 Mbps, supporting fast development and collaboration. Population of Stockholm, Sweden is 829,417. Average local salaries are around $47,792, reflecting market rates.
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Found 3 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Baltic Media Ltd provides high-quality translation services to help businesses reach European markets. With over 30 years of experience, they specialize in human translation services for corporate, governmental, and private clients. Their team of linguists offers expertise in technical, legal, medical, and IT translations. By using Computer-Aided Translation (CAT) tools, Baltic Media ensures cost-effective solutions while maintaining high-quality translations. Their services cover over 150 languages, making them a leading provider of digital translation services in Northern Europe.
team of 2 - 10 people
30+ years of industry experience
rate $25 - $50 / hr
contact for pricing
Quality Call is a leading provider of business services, customer service outsourcing, and call center services. By focusing on skills development and offering a positive work environment, the company creates winning results for its clients. This approach enables businesses to surpass expectations and achieve high-quality sales volume. With over 20 years of experience, Quality Call has established itself as a trusted partner in the industry. The company's team is comprised of competent and empathetic leaders who foster a culture of growth and success.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
We found 3 Call Center Services agencies in Stockholm. Here's how to make the best choice for your project.
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
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Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Stockholm from 3 available options
Before contacting Call Center Services agencies in Stockholm, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
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