Leading agencies include ACC GROUP, Megatech S.A., LinkSolution, IContact-Ar and Protection 1 Security Solutions. A total of 7 Customer Service Outsourcing providers in Buenos Aires, Argentina are ready to help. They serve clients such as Businesses, Various industries, Finance, Technology, Healthcare, Manufacturing, Small businesses, Global companies, Large corporations and Various Industries. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Buenos Aires, Argentina is 2,890,000. Average local salaries are around $10,000, reflecting market rates.
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Found 7 matching agencies
IBR Latam is a leading provider of innovative solutions to businesses in Argentina. With over a decade of experience, they offer a range of services designed to help companies succeed in today's competitive market. Their expertise includes Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By outsourcing these functions to IBR Latam, businesses can free up resources to focus on core activities and drive growth. Additionally, their services are tailored to meet the unique needs of each client, providing personalized support and attention to detail. Whether it's improving customer satisfaction, increasing sales, or streamlining operations, IBR Latam has the expertise and technology to help businesses achieve their goals.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
LinkSolution provides a wide range of services to businesses worldwide, including software development, IT services and consulting, business services, customer service outsourcing, call center services, and sales outsourcing. These services are designed to improve the overall efficiency and effectiveness of businesses, enabling them to focus on their core operations. With expertise in developing customized solutions, LinkSolution helps businesses streamline their processes, enhance customer experience, and drive growth.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $10k
Megatech S.A. creates customized solutions to meet clients' needs, combining talent and technology to improve processes for over 25 years. By applying market best practices and their proprietary methodology MEGA, they provide a wide range of services including Cloud Consulting, Cybersecurity & Pentesting, Business Services, Customer Service Outsourcing, Call Center Services, Network Security, Endpoint Security, Identidades Digitales, Cloud & E-mail, Operación y Monitoreo, Contact Center, Service Desk, Soporte On Site, Proyecto de Integración, and Provisión de Recursos. These services help clients enhance their operations, improve security, and increase efficiency.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Protection ONE provides specialized contact center services to businesses, leveraging over 15 years of experience in delivering high-quality solutions. Their focus on quality has earned the trust of clients seeking efficient and effective communication channels. The company's call center services enable businesses to enhance customer engagement and improve overall operations. By outsourcing customer service tasks, businesses can free up resources to concentrate on core activities. This results in increased productivity and better competitiveness in a rapidly evolving market.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
contact for pricing
IContact-Ar provides innovative call center services to help businesses achieve their goals. With a focus on customer service outsourcing, business services, and call center services, they offer a comprehensive solution for companies looking to expand their reach globally. By leveraging cutting-edge technology and expert analysis, IContact-Ar helps clients improve their communication processes and maintain a strong reputation in the market.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
ACC GROUP offers comprehensive BPO services for contact management, providing businesses with a tranquil and efficient experience. With advanced technology and tailored proposals, ACC GROUP aims to exceed customer expectations and maximize profitability. Their state-of-the-art facility in Buenos Aires accommodates over 300 employees, ensuring high-quality standards in Customer Experience. By fostering strategic alliances and emphasizing sustainability and social responsibility, ACC GROUP creates a positive work environment and prioritizes employee growth. This results in improved communication with customers and increased job satisfaction.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Transvalores offers a range of business services, including customer service outsourcing and call center services. By partnering with Transvalores, businesses can improve their customer experience, increase efficiency, and reduce costs. The company's experienced team provides top-notch support, helping clients succeed in today's competitive market. With years of expertise and a strong focus on customer satisfaction, Transvalores is the ideal partner for any business looking to enhance its operations.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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