Leading agencies include morph, Intelli Solutions S.A., Callosseum Call Centre, ICM International Call Center Marketing and SupportYourApp. A total of 9 Customer Service Outsourcing providers in Mali Beograd, Serbia are ready to help. They serve clients such as Finance, Retail, Fintech, Startups, Oil & Gas, Technology, Healthcare, E-commerce, Businesses and Manufacturing. Population of Mali Beograd, Serbia is 456.
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Found 9 matching agencies
SupportYourApp provides expert customer service outsourcing solutions, leveraging a decade of expertise in delivering high-quality 24/7 support to businesses worldwide. By outsourcing customer service, companies can boost their customer satisfaction rates and focus on their core agendas. SupportYourApp's team of professional consultants offers seamless integration with various channels of communication, ensuring fast resolution times and exceptional customer experiences. With over 60 languages supported and a range of security certifications, SupportYourApp is an ideal partner for businesses seeking reliable and efficient outsourced support services.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $1k
Valoris Center empowers businesses to thrive by providing a comprehensive range of services, including customer service outsourcing, call center services, sales outsourcing, and business services. By leveraging these cutting-edge solutions, clients can focus on growth, while Valoris Center handles the intricacies of client interaction management. This allows for improved efficiency, enhanced customer satisfaction, and increased revenue streams. With its expertise in managing various types of relationships with clients (B2C, B2B, large accounts), Valoris Center delivers tailored support that meets specific needs. The company's innovative approach enables businesses to stay ahead of the competition, drive growth, and achieve success.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
GDC Services provides a wide range of managed IT services and projects to customers from various sectors, including retail, transportation, finance, manufacturing, oil & gas. With expertise in delivering efficient customer experience solutions, they offer multilingual support and round-the-clock assistance. The company's focus is on driving continuous service improvement and efficiency gains through innovation, automation, and process improvements. GDC Services has a strong commitment to quality management and information security, as evident from its ISO 9001 certification.
team of 101 - 250 people
9 years of industry experience
rate $25 - $50 / hr
min project budget $25k
Intelli Solutions S.A. offers a comprehensive suite of services to help businesses thrive in the digital age. By leveraging innovative technologies and expert advice, they enable organizations to streamline their operations, enhance customer engagement, and drive revenue growth. Their software development capabilities allow clients to create customized solutions that meet specific needs. Additionally, Intelli provides business consulting services to support digital transformation, and their customer service outsourcing solutions ensure seamless communication with customers. The company's expertise in telecom and financial sectors has earned them a reputation as trusted IT advisors. By partnering with Intelli, businesses can reduce operational costs, minimize debt, and improve overall efficiency.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Morph Networks is a company that provides outsourcing services to businesses, including web development, software development, business services, customer service outsourcing, web design, app designing, branding, graphic design, logo design, search engine optimization, and social media marketing. They also offer eCommerce services and help businesses grow their online presence. With a focus on providing high-quality services at competitive prices, Morph Networks has become a trusted partner for many businesses. Their team of experts is dedicated to helping businesses succeed in today's fast-paced digital landscape.
team of 26 - 50 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
Silver Bell Group provides a comprehensive suite of services to help businesses streamline their operations and focus on growth. The company offers web and software development, mobile app development, business services, customer service outsourcing, and more. By leveraging Silver Bell Group's expertise in end-to-end processes, businesses can tap into a skilled workforce management solution, freeing up time and resources to drive innovation and expansion. With a strong presence in multiple industries, including fintech, healthcare, and e-commerce, Silver Bell Group helps clients achieve their goals through tailored solutions and exceptional customer support.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
CIIB GmbH offers customized digital solutions to support businesses in the digital age. With expertise in product data management, administrative tasks, customer service, content creation, and digital marketing, CIIB GmbH helps companies differentiate themselves through tailored offerings. By leveraging its team-based approach and data-driven performance, CIIB GmbH enables businesses to stand out from their competition and deliver exceptional customer experiences. This is made possible by the company's commitment to delivering high-quality product data management and SEO-optimized content creation services. With a strong presence in Zug (CH) and Belgrad (SRB), CIIB GmbH provides support in multiple languages and at competitive prices.
team of 26 - 50 people
6 years of industry experience
rate $25 - $50 / hr
min project budget $5k
Callosseum Call Centre provides reliable and transparent call centre services to businesses. By outsourcing their customer service needs, companies can focus on their core operations while benefiting from flexible and controlled call centre solutions. Callosseum's team of experienced professionals is dedicated to delivering high-quality services that meet the unique needs of each client. The company's tailored approach ensures that clients receive exceptional support and a seamless experience for their customers. With expertise in customer service outsourcing, sales outsourcing, call center services, and business services, Callosseum Call Centre helps businesses succeed in today's competitive market.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
ICM International Call Center Marketing provides expert outsourcing services to support businesses in achieving their goals. The company specializes in business process outsourcing (BPO), customer service outsourcing, call center services, and sales outsourcing. These services enable companies to focus on their core business while ICM takes care of daily activities and correspondence. Benefits include improved efficiency, enhanced customer satisfaction, and increased productivity. With a strong focus on employee development and talent acquisition, the company supports employees through internal engagements, development plans, and regular performance reviews. This results in a skilled workforce capable of delivering high-quality services to clients.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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