Compare 3 companies in Ajman, United Arab Emirates offering Maintenance & Support services!

Leading agencies include Fresa Technologies, Gala IT Care and Amwaj NWD. A total of 3 Maintenance & Support providers in Ajman, United Arab Emirates are ready to help. They serve clients such as Logistics, E-commerce, Businesses, Individuals, Enterprise IT and Software Development. Local internet speeds average 313.55 Mbps, supporting fast development and collaboration. Population of Ajman, United Arab Emirates is 238,119. Average local salaries are around $35,022, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 3 profiles
Average hourly rate
$13
and starting from $10 / hr
based on 3 profiles
Popular skills
Cloud ComputingCustom Engineering Solutions
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (3)Web Design (UI/UX) (2)Web & Software Development (2)Business Services (1)Software Development (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

F
Chennai, India

Fresa Technologies offers a comprehensive suite of freight forwarding software solutions designed to streamline logistics processes. Their all-in-one platform includes modules for sales, organization master data management, quotation, customer service/operations, documentation, accounting, management, and warehouse management. These tools help companies centralize their freight forwarding processes, improve efficiency, and enhance customer satisfaction. The company's innovative software is specifically tailored to meet the needs of logistics companies, enabling them to manage complex supply chains more effectively. With Fresa Technologies' solutions, clients can expect improved visibility, faster processing times, and better decision-making.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

A
Dubai, United Arab Emirates

Amwaj NWD is a leading provider of innovative IT solutions that drive businesses forward. With expertise in web and software development, e-commerce development, maintenance and support, web design (UI/UX), they help clients achieve their goals. Their strategic approach to meeting client requirements ensures technology implementation starts at the inception of planning development strategy. The company's team of experts offers custom IT solutions for businesses, including custom engineering solutions, software consulting, application integration, and maintenance services. By leveraging industry expertise and the latest technologies, Amwaj NWD empowers clients to scale their engineering capacity, accelerate their software development roadmap, and deliver high-performing solutions.

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

G
Dubai, United Arab Emirates

Gala IT Care offers a comprehensive range of laptop repair services that cater to the specific needs of individuals and businesses. With over 15 years of experience, they have established themselves as a trusted provider of reliable and affordable solutions. Their team of experts is equipped to handle everything from diagnostics to chip-level repairs, ensuring that clients receive the best possible outcome. By choosing Gala IT Care, clients can benefit from prompt service, competitive pricing, and a commitment to excellence. The company's services include on-site and off-site repair options, tablet cleaning, and free consultations to ensure that every client receives personalized support.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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