Featuring 101 companies in Australia that offer Maintenance & Support services!

Leading agencies include G Squared, Bright Labs, We Push Buttons, Sites By Design and Chillybin Web Design. A total of 101 Maintenance & Support providers in Australia are ready to help. They serve clients such as Businesses, Retail, Healthcare, Manufacturing, Various industries, Education, E-commerce, Various, Finance and Australia. Local internet speeds average 150 Mbps, supporting fast development and collaboration. Average local salaries are around $41,880, reflecting market rates.

Average starting budget
$5,467
while min. project budget is $500
based on 101 profiles
Average hourly rate
$93
and starting from $10 / hr
based on 101 profiles
Popular skills
WordPressGoogle AdsAIReactZoho CRMFacebook AdsCloud ComputingMachine LearningContent management systemsCustom Software Development
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (101)Web & Software Development (60)Web Design (UI/UX) (51)Digital Marketing (32)Software Development (28)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
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Found 101 matching agencies

I
Brisbane City, Australia

Infoxchange provides a range of services to support the digital transformation of Australian not-for-profit organisations. Their solutions help deliver greater impact by providing the right tools, such as nation-wide systems and IT advice. Transform service delivery with Infoxchange's Client & Case Management system, which can save thousands of dollars and improve efficiency. The company also offers affordable IT support that suits individual needs. Additionally, they provide access to over 430,000 health & welfare services through their comprehensive service directory. By leveraging technology, Infoxchange aims to break cycles of disadvantage and increase digital inclusion in the community. Their initiatives promote collaboration and data-driven decision making. Furthermore, they offer free $160 mobile recharges for those doing it tough and training to support individuals in finding the help they need. Through these services, Infoxchange empowers not-for-profits to make a meaningful difference.

team of 26 - 50 people

30+ years of industry experience

rate $50 - $75 / hr

contact for pricing

e
Southport, Australia

e-CBD provides a comprehensive digital solution for businesses, specializing in web design, development, and digital marketing. This encompasses website design and development that is both visually appealing and user-friendly across various devices, as well as email marketing to establish strong connections with customers, generating serious return on investment (ROI). SEO services are also provided to enhance the search engine ranking of websites, leading to increased traffic that converts into sales. Furthermore, e-CBD helps businesses develop customer relationships through social media and utilizes targeted advertising methods like Facebook Ads based on location, age, gender, likes, and interests. The company has successfully run Google Ads campaigns for clients over the years, generating higher quality leads that convert more prospects into customers and foster better relationships with existing clients.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

V
Reservoir, Australia

Visual Development is a trusted web design and development company, specializing in transforming small, medium, and large businesses into digital leaders. By providing comprehensive website maintenance packages, high-performance hosting, and secure email services, they empower clients to achieve their online goals. With expertise in web design, software development, e-commerce solutions, and maintenance support, Visual Development helps businesses stand out in today's digital world.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

min project budget $1k

O
Sydney, Australia

Oddball Marketing offers a comprehensive suite of services to help businesses thrive. With expertise in web and software development, maintenance and support, web design (UI/UX), and digital marketing, Oddball Marketing creates personalized, targeted campaigns to attract the right customers for your business. This approach means your leads cost less, are higher quality, and are more likely to convert into sales. By leveraging award-winning industry knowledge, creativity, data analysis, and proven strategic smarts, Oddball Marketing builds competitive strategies that drive results. Whether you need help creating a big bang or taking your business to the next level, Oddball Marketing is the partner you can trust.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

contact for pricing

S
Pyrmont, Australia

With extensive knowledge in web design, content creation, and online marketing, Sites By Design helps businesses establish authority with search engines and generate targeted sales leads. Their 5-step framework focuses on planning, content delivery, website design, clean development, and ongoing strategy management to ensure a visually stunning website that converts visitors into valuable customers.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

B
Melbourne, Australia

Bright Labs is a leading digital agency providing expert services in web and software development, e-commerce solutions, maintenance and support, web design, app designing, digital marketing, search engine optimization, and digital strategy development. With over 18 years of experience, they deliver high-end websites, sophisticated E-Commerce platforms, portals, and intranets that cater to various industries. Their award-winning creative team crafts engaging content, drives traffic, and increases conversions through videos, imagery, and compelling copywriting. By leveraging industry-leading technology platforms, Bright Labs helps businesses improve their online customer experience, enhance their market position, and attract new customers.

team of 2 - 10 people

20+ years of industry experience

rate $150 - $200 / hr

min project budget $25k

L
Melbourne, Australia

Luminary is a leading digital agency that offers a range of services to help businesses succeed in the digital landscape. With expertise in web and software development, mobile app development, e-commerce development, and more, Luminary provides tailored solutions to meet the unique needs of its clients. By leveraging industry-leading tools and technologies such as Kentico, Microsoft Azure, and headless CMS, Luminary's team of experts helps businesses create engaging digital experiences that drive results. From digital strategy development to content marketing, conversion optimization, and search engine optimization, Luminary's comprehensive services help businesses thrive in the digital age.

team of 26 - 50 people

20+ years of industry experience

rate $100 - $150 / hr

min project budget $25k

G
The Rock, Australia

G Squared is a Sydney-based digital marketing agency that specializes in SEO, Google Ads, and PPC. We provide expert services to help businesses improve their online visibility, drive more traffic, and increase sales. With our proprietary AI technology, we analyze big data sets in real-time to deliver targeted solutions for each client. Our team of consultants and engineers collaborate with clients on an ongoing basis to craft purpose-built AI tools that meet their unique business challenges.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

C
Singapore, Singapore

Chillybin Web Design is a leading WordPress web design and development agency that helps businesses create stunning websites with big impact. With their expert services in website design & development, digital marketing, SEO, maintenance & support, they provide clients with the best WordPress websites on the planet. By crafting websites with WordPress, allowing control over every aspect down to the finest detail, Chillybin Web Design helps businesses stand out from the crowd and achieve their goals. Their team of web experts uses the latest technologies and tools to make every website a reality, ensuring security, speed, and stability. With a focus on small agency, big impact, Chillybin Web Design is proud to be one-stop shop for clients in Singapore and Brisbane.

team of 2 - 10 people

15+ years of industry experience

rate $150 - $200 / hr

min project budget $5k

DIGITALON Web Design & Digital Marketing specializes in creating custom web solutions for businesses across Australia. Their expert team offers a range of services including website design (UI/UX), graphic design, logo design, print design, search engine optimization (SEO), social media marketing, digital strategy development, content marketing, pay per click, email marketing and conversion optimization. By partnering with DIGITALON, businesses can improve their online presence, increase sales, and attract new customers.

team of 2 - 10 people

6 years of industry experience

rate $100 - $150 / hr

min project budget $1k

V
Sydney, Australia

Ventive Technology empowers companies to make informed decisions by providing innovative solutions for risk, insurance, and claims management. Their services include e-commerce development, big data & BI, cloud computing services, maintenance & support. These services help clients reduce their total cost of risk by 4-9%, minimize claim frequency and severity, and drive business outcomes. By leveraging advanced analytics, automation, and data-driven decision-making, Ventive Technology helps companies streamline their operations, improve efficiency, and enhance customer experience.

team of 101 - 250 people

50+ years of industry experience

rate $50 - $75 / hr

contact for pricing

S
Kangaroo Valley, Australia

Strong Digital crafts bespoke web designs and digital strategies to propel businesses towards their desired goals. With expertise in web & software development, e-commerce development, maintenance & support, web design (UI/UX), app designing (UI/UX), branding, graphic design, logo design, digital marketing, search engine optimization (SEO), and digital strategy development, the company helps small teams focus on what they do best. By providing a strong digital presence, businesses can sustainably grow and thrive in today's interconnected world. A well-maintained website forms the backbone of online presence, setting the stage for digital marketing endeavours and harmonizing all aspects together.

team of 2 - 10 people

9 years of industry experience

rate $100 - $150 / hr

min project budget $5k

W
Hobart, Australia

Webilicious provides top-notch web development, design, and maintenance services to businesses in Tasmania. With years of experience, they offer affordable solutions that help clients establish a strong online presence. By providing regular updates, security patches, and performance enhancements, Webilicious ensures websites stay secure and up-to-date. Their services include website builds, redesigns, and rebuilds, as well as maintenance, support, and SEO. With expertise in web design, software development, and content creation, Webilicious helps clients achieve their online goals.

team of 1 person

15+ years of industry experience

rate $50 - $75 / hr

contact for pricing

W
Castlemaine, Australia

We Push Buttons is a leading-edge organisation that helps not-for-profit and for-purpose sectors across various industries. They provide web development, mobile app development, maintenance and support, digital marketing, search engine optimization, digital strategy development, content marketing, and web design services. Their expertise supports businesses in creating effective business strategies, eye-catching websites, and results-driven digital marketing campaigns. With a multidisciplinary approach, they customise unique services to meet each client's needs. Their experience spans across multiple industries, including agriculture, arts, retail, corporate governance, education, technology, health, law, local, state & federal government, engineering, solar, and aerospace.

team of 2 - 10 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

M
Yarraville, Australia

Marmoset Digital Media offers a range of services to help businesses succeed online. With expertise in web design, software development, cloud computing, maintenance, support, digital marketing, SEO, PPC, and more, they provide tailored solutions that drive real results. By investing in a website with Marmoset Digital Media, businesses can expect increased visibility, improved user experience, and enhanced conversion rates. Whether you need to revamp your existing site or build a new one from scratch, their team of experts will guide you every step of the way.

team of 2 - 10 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

H
Sydney, Australia

Transforming businesses with innovative ERP solutions, Havi Technology offers comprehensive implementation services to streamline operations and maximize benefits. With expertise in Odoo ERP and Deltek solutions, the company helps clients bridge the gap between their current workflow and seamless system. By providing Business Process Mapping & ERP Gap Analysis, Havi Technology ensures a solid groundwork for successful ERP implementations. The company's collaborative approach keeps clients updated on progress and results, addressing any challenges that arise. With Peppol e-invoicing integration and comprehensive accounting solutions, Havi Technology helps businesses manage finances efficiently. By leveraging cutting-edge technologies like Deltek Vantagepoint, the company empowers project-based businesses to achieve their goals.

team of 2 - 10 people

9 years of industry experience

contact for pricing

contact for pricing

M
Noraville, Australia

Made Neat is a digital agency that helps fast-growing companies scale using digital technology. They provide website design, mobile app design, web application design, interface design, branding & identity, WordPress development, React development, iOS & Android app development, replatforming to WordPress, API integrations, theme & plugin development, managed web servers, managed maintenance & support, and email services. This enables businesses to have a secure and healthy online presence. Additionally, Made Neat offsets carbon emissions by planting trees with each website hosted, contributing to global reforestation efforts.

team of 2 - 10 people

15+ years of industry experience

rate $200 - $300 / hr

min project budget $5k

T
Penshurst, Australia

A leading agency providing comprehensive services to drive business growth. Web and software development, maintenance and support, web design, digital marketing, advertising, search engine optimization, social media marketing, pay per click, email marketing are just some of the solutions offered. By combining creative, digital, and performance marketing, businesses can increase revenue and reach their goals. With a strong focus on partnerships and collaboration, The Marketing Co works with clients from various industries to create powerful relationships that drive real results.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

F
Adelaide, Australia

Futr Digital helps businesses create modern websites and improve their online presence without breaking the bank. Their services include web & software development, e-commerce development, maintenance & support, business services, and digital marketing. By investing in a reliable online platform, businesses can drive more traffic, generate leads, and grow their customer base. Futr Digital's team of experts works with clients to understand their needs and develop tailored solutions that meet their goals. With expertise in web design, UI/UX, app designing, SEO, and digital strategy development, Futr Digital helps businesses succeed in today's competitive market.

team of 2 - 10 people

9 years of industry experience

rate $100 - $150 / hr

min project budget $5k

R
Tweed Heads, Australia

Redfox Web Design provides expert web design and development services tailored to meet the specific needs of businesses on the Gold Coast. Their team of experienced professionals can help create visually stunning and user-friendly websites that leave a lasting impression on audiences. By incorporating search engine optimization strategies, Redfox Web Design ensures that their clients' websites are optimized for maximum visibility and drive targeted traffic to increase brand awareness and generate leads. With years of experience in managing and designing websites, Redfox Web Design delivers fast, conversion-focused websites that capture online identities and attract customers.

team of 2 - 10 people

20+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

V
Hyderabad, India

ValueLabs provides comprehensive digital technology solutions to clients across various industries. The company offers a wide range of services, including Mobile App Development, Software Development, Big Data & BI, Testing Services, and more. These services enable businesses to improve their efficiency, reduce costs, and gain a competitive edge in the market. By leveraging ValueLabs' expertise in AI Development, DevOps, IoT Development, Robotic Process Automation, Web3 / Blockchain Development, Cloud Consulting, Cybersecurity & Pentesting, Maintenance & Support, clients can unlock new opportunities for growth and innovation. With a strong focus on quality engineering, user experience, and data analysis, ValueLabs helps businesses make informed decisions and drive business success.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Melbourne, Australia

Expertly crafting bespoke web applications that empower businesses to thrive in the digital landscape. Devkind's team of experts provides a comprehensive range of services, including web development, e-commerce solutions, testing, maintenance, and support, tailored to meet the unique needs of each client. By leveraging cutting-edge technologies and innovative approaches, Devkind helps businesses grow, increase profitability, and stay ahead of the competition. From seamless user experiences to robust API-driven solutions, every project is carefully crafted with precision and attention to detail.

team of 2 - 10 people

unknown

rate $100 - $150 / hr

contact for pricing

A
Perth, Australia

This company specializes in web and software development, mobile app development, and maintenance & support. They help clients build their vision with stunning mobile apps from idea to design and then development. With over 12 years of experience in the industry, they create native mobile apps that look better, feel better, and work better than anyone else's. This allows clients to be the best in their industry, as Apps People is considered the best in theirs.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

min project budget $25k

5
Melbourne, Australia

5G Networks provides cloud computing services, web hosting, and maintenance support to help businesses succeed in the digital age. The company's focus on collaboration and trust enables customers to achieve their goals with ease. With a comprehensive range of digital business solutions, 5G Networks empowers businesses to thrive in today's fast-paced world. By leveraging its expertise in data networks, data centers, and managed services, the company helps clients improve their efficiency, reduce costs, and drive growth.

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

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Overview of Australia's digital agency industry

The digital agency landscape in Australia has experienced significant growth in recent years, driven by increased digitalisation across businesses and consumer behaviour shifts. Digital marketing, web development, UX/UI design, and social media management constitute the primary services offered by Australian digital agencies.

Key statistics and trends

According to IBISWorld, Australia's digital advertising industry generated approximately $3.1 billion AUD revenue in 2023, growing at an annualised rate of 6.5% over the past five years. The sector employs over 12,000 professionals across more than 2,000 agencies nationwide. Notably, Sydney and Melbourne remain the dominant digital agency hubs, collectively housing more than 60% of the country's digital agencies.

Key trends shaping the industry include:

  • Rapid adoption of artificial intelligence (AI) and machine learning for personalised marketing strategies.
  • Increased demand for data analytics and performance marketing services.
  • Growing emphasis on mobile-first strategies, driven by Australia's mobile penetration rate exceeding 85%.

Challenges and opportunities in the market

Despite growth, Australian digital agencies face challenges such as talent shortages, fierce competition, and rapidly evolving technological demands. Talent scarcity, particularly in specialised areas like data analytics and AI, remains a significant hurdle, prompting agencies to invest heavily in employee training and retention strategies. Additionally, smaller agencies often encounter difficulties competing with larger firms offering comprehensive, integrated digital solutions.

However, the industry presents numerous opportunities, particularly in emerging sectors such as e-commerce, healthcare digitalisation, and sustainable digital practices. The continued digital transformation of small and medium-sized enterprises (SMEs) also offers substantial growth potential for agencies capable of providing cost-effective, scalable solutions.

Overall, Australia's digital agency industry remains robust and dynamic, poised for continued growth driven by ongoing digitalisation and innovation.


Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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